Is "Wolfram Alpha" fraud?

The Guide to Understanding Why You Were Charged By “Wolfram Alpha” and What To Do About It (wolfranalpha.com)

Published

October 5, 2025

Updated

October 29, 2025

What is "Wolfram Alpha"?

Wolfram Alpha is a smart search engine that helps you find answers to questions, perform calculations, and gather information quickly. They offer subscription plans for advanced features, which is why you might see a bill from them. It’s like having a supercharged calculator and encyclopedia all in one place!

Wolfram Alpha: The name of the company or service you are purchasing from, known for providing computational knowledge and answers to questions.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from wolfranalpha?

Subscription Fees: Users may sign up for a subscription plan that offers premium features, resulting in regular charges.
One-Time Purchases: Customers can purchase specific reports or services that incur a charge at the time of transaction.
Usage Fees: Users who access certain high-complexity calculations or API calls may be billed based on usage if they exceed free limits.
Trial Periods: Users who sign up for a free trial may inadvertently be charged once the trial period ends if they do not cancel in time.
Inadvertent Renewals: Charges may occur if users forget to cancel their subscription before the renewal date.
Multiple Accounts: Some individuals may accidentally create multiple accounts, leading to unexpected charges from different subscriptions.
Fee for Additional Features: Certain additional features or tools might require separate payments beyond the basic subscription.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the wolfranalpha.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the wolfranalpha.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with wolfranalpha.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

wolfranalpha Customer Service Info

If you need assistance, here's how you can get in touch with wolfranalpha's support team.

Phone

The phone is not available.

support@wolframalpha.com

Site

https://www.wolframalpha.com/contact/

Get help with your refund

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What other ways do charges from wolfranalpha show up?

WOLFRAMALPHA WOLFRAM RESEARCH WOLFRAMALPHA INC WOLFRAMALPHA SUBSCRIPTION WOLFRAMALPHA ONLINE WOLFRAMALPHA SERVICES WOLFRAMALPHA PRO WOLFRAMALPHA APP WOLFRAMALPHA PREMIUM WOLFRAMALPHA PAYMENTS WOLFRAMALPHA MONTHLY WOLFRAMALPHA AUTOMATIC RENEWAL

The Easiest Way to Cancel wolfranalpha

If you're frustrated trying to cancel your subscription, membership, or bill from wolfranalpha—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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