Is XB Order fraud?

• Subscriptions: Some users noted that they inadvertently signed up for recurring subscription services, which led to unexpected charges.
• Purchases: Direct purchases of skateboarding gear or apparel from the website often result in immediate charges to customers' accounts.
• Shipping Fees: Users reported additional shipping charges that were not clearly displayed at the time of checkout, resulting in higher final costs.
• Membership Fees: Certain customers mentioned fees associated with membership benefits that come with purchasing from Xtreme Boardshop.
• Promotional Offers: Sometimes users noted that promo codes did not apply as expected, leading to higher checkout totals.
• Returns and Exchanges: Charges related to restocking or processing fees for returned items were also cited by some customers.
• Delayed Charges: A few customers experienced delayed charges for orders that initially showed as free or canceled, which caused confusion with their account statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the xbusa.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the xbusa.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with xbusa.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.