Is Yolissa fraud?

• One-time purchases: Customers may see charges for individual hair extensions or products they ordered directly from the Yolissa Hair website.
• Subscription service: Some users report being automatically enrolled in a subscription after a trial period, leading to recurring charges.
• Shipping fees: Additional shipping charges may be added to the total amount during checkout, leading to higher than expected charges.
• Taxes and duties: International customers mentioned unexpected import taxes or duties included in the final charge upon delivery.
• Promotional offers: Users often misunderstand promotional details, resulting in unexpected charges when the offer expires or terms change.
• Wrong or repeated orders: Mistakes in ordering or not canceling a recurring transaction can lead to unexpected charges on a customer's account.
• Customer service interactions: Some users noted being charged for additional services or replacements after contacting customer support.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the yolissahair.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the yolissahair.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with yolissahair.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.