Is ZBurger fraud?

• Subscription Services: Customers might inadvertently sign up for a recurring subscription service while placing an order.
• Delivery Fees: Charges could be related to delivery or service fees that are added during the checkout process.
• Tip Amount: Increased charges can arise from adding a tip for delivery drivers, which many customers do not initially account for.
• Incorrect Orders: Some users reported being charged for items they did not order due to selection errors or bugs in the app.
• Promotional Charges: Customers may find unexpected charges related to promotional offers that did not apply correctly.
• Additional Items: Users have noted getting charged for extra items like toppings or sides that they may have selected without realizing the additional cost.
• Tax Adjustments: Local sales tax adjustments might lead to charges that differ from the expected total at checkout.
• Account Issues: Lifecycles of accounts or authorization holds might show as charges until resolved.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the zburger.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the zburger.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with zburger.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.