Is Zety Payment fraud?

• Subscription Fees: Users may sign up for a trial or a monthly subscription plan which automatically renews after the trial period ends.
• Paid Templates: Customers might purchase premium templates for resumes, which is an optional add-on not included in free services.
• Additional Features: Charges may come from opting for extra features such as cover letter builders or advanced resume analytics.
• Currency Differences: Charges might be higher due to exchange rates if users are not in the Eurozone, leading to unexpected costs.
• Accidental Purchases: Some users report accidentally subscribing to paid services instead of using free options, leading to unintentional charges.
• Multiple Accounts: Users with multiple accounts may forget previous subscriptions, resulting in charges across accounts.
• Customer Support Services: Charges can occur if users opt for premium support or consulting services offered by Zety.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the zety.es via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the zety.es refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with zety.es, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.