Can I Cancel electric account at Any Time?

Eversource does not charge cancellation or early termination fees for residential electricity service contracts. However, contracts for residential customers typically last at least four months and automatically renew at a different, potentially higher, rate if you do not cancel or switch suppliers before the contract ends. So, while you can generally cancel at any time without fees, if you miss the cancellation window before renewal, you could face higher rates on automatic renewal.

Why Do People Cancel electric account?

High monthly costs causing financial strain.Moving to a new location where the service is not available.Dissatisfaction with customer service or billing errors.Switching to a different energy provider offering better rates or green energy options.Lack of usage leading to unused or unnecessary accounts.Installation of alternative energy sources like solar panels reducing dependency.Frequent service interruptions or reliability issues.Changes in financial situation requiring budget cuts.Billing mistakes leading to overcharges or confusion.Prefer prepaid or different payment methods not supported.Unclear or complicated contract terms causing frustration.

What Information Do I Need to Cancel electric account?

Account number Full name (as it appears on the account) Contact information (phone number, email address) Service address (location of the electric account to be cancelled) Desired stop (disconnect) date Form of identification (if cancelling in person) Outstanding balance (ensure any final bill is paid) Email or address to receive final confirmation or bill Return of any company equipment (if applicable)

What Should I Know Before Cancelling electric account?

Before cancelling your Eversource electric account, be aware you will lose access to electricity service at your location, which means you must arrange alternate power or service to avoid outages. Cancelling will also end your online account access for billing, payment history, and account management features. Any outstanding balances or final charges must be settled before the account is fully closed. Additionally, if you are moving, you can transfer or stop service through Eversource, but cancelling outright without another service in place will result in service discontinuation.

What is electric account's Cancellation Policy?

Eversource's cancellation policy for electric accounts distinguishes between online access and utility services. You can cancel your online access by contacting Eversource, but this does not automatically terminate your electric service; you must specifically notify them to end utility services. It is advised to cancel any paperless billing or automatic payment options before requesting termination of the electric service, as these can also be suspended or terminated independently by Eversource.

Do I Need My electric account Password to Cancel?

To cancel your electric account with Eversource, you do not necessarily need to know your password. You can call their customer service at 1-800-286-2000, provide your account number and details, and request cancellation over the phone. However, if you want to manage your online account or reset your password, you can do so through their password reset page here: https://eversource.mycheckdetail.com/Identity/Account/ForgotPassword. This way, you have flexibility if you prefer handling it online or over the phone.

Can I Get a Refund from electric account?

We've actually written a step by step guide on how to get a refund from electric account. Check it out!

Get Chargeback

Home

Get Chargeback

How To Cancel Your Electric Account Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 10, 2025

Last updated on December 29, 2025

5 min read

Difficulty

12345678910

Easy Medium Very Hard

Canceling a subscription with Eversource appears relatively straightforward, as it can be done either by sending a simple email or making a phone call. The process is clearly stated on their website without complex procedures or penalties, making it fairly easy for a consumer to complete.

Estimated Time

On average, it takes 00 15 minutes to cancel a Electric Account subscription.

How to Contact Electric Account

If you need assistance, here's how you can get in touch with electric account's support team.

Phone

The phone is not available.

The email is not available.

Site

The site is not available.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

What People Say About Electric Account

0 reviews

Have you used Electric Account? Share your
experience by leaving a review.

Electric Account Refund Policy

Loading pricing information...

Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Electric Account subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Electric Account account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Electric Account online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

electric account May Show Up On Your Statement As:

Distribution Charge Customer Charge Grid Modernization Solar Program Cost Adjustment Solar Expansion Charge Vegetation Management Storm Cost Recovery Adjustment Revenue Decoupling Adjustment Mechanism Basic Service Cost True-up Factor Pension Adjustment Factor Advanced Metering Infrastructure Electronic Payment Recovery Transmission Charge Attorney General Consultant Expenses Energy Efficiency Charge Renewable Energy Charge Long Term Renewable Contract Adjustment Net Metering Recovery Surcharge Distributed Solar Charge Residential Assistant Adjustment Factor Transition Charge Tax Act Credit Electric Vehicle Program Supply Charge

Cancellation Activity

Loading activity...