How to Cancel Your Epoch Times Subscription (2025)

You clicked on a poll about the election. Seemed harmless enough.

Then Epoch TImes charged you $99.

Or maybe you signed up for that “$1 trial” to read one article. Either way, you’re here because you need to cancel now before the next billing cycle hits.

Good news: canceling is straightforward once you know where to look. Bad news: Epoch Times doesn’t offer refunds so timing matters.

Let’s get this done before your next billing date.

Quick Reference: What You Need

Grab these before you start:

💡 Pro Tip: If you cancel mid-cycle, you lose access immediately with zero refund. Cancel right after your billing date to maximize your remaining subscription time.

What Does Epoch Times Actually Cost?

Before you cancel, know what you’re paying for (and what you’ll save):

Annual savings if you cancel: $99-$349

For context: That’s comparable to what you’d pay for The New York Times ($325/year for digital + print) or The Wall Street Journal ($399/year for full access). The difference? Those subscriptions come with clearer cancellation policies.

Cancel Through the Epoch Times Website

This works if you signed up on their website (not through an app store)

1. Go to theepochtimes.com and log in
2. Click your profile icon (top right corner)
3. Select “Account” or “Manage Subscription”
4. Scroll down to find “Cancel Subscription”
5. Click through any retention offers (they’ll try to keep you)
6. Take a screenshot of your confirmation

Cancel Through iPhone (App Store)

If you subscribed through the Epoch Times on iPhone:

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap “Subscriptions”
4. Find Epoch Times and tap it
5. Tap “Cancel Subscription” and confirm

Note: You cannot cancel an App Store subscription on the Epoch Time website. It has to be done through Apple. Apple’s own documentation explains why third-party sites can’t access App Store subscriptions.

Cancel Through Android (Google Play)

For Android app subscriptions:

1. Open Google Play Store
2. Tap your profile icon (top right)
3. Select “Payments & Subscriptions”
4. Tap “Subscriptions”
5. Find Epoch Times, tap it, then “Cancel subscription”

Google’s subscription management guide covers this process in detail if you run into issues.

Cancel by Phone or Email

If the online process isn’t working:

📞 Phone: 1-833-699-1888

Hours: Monday-Friday 8am-8pm ET, Saturday-Sunday 10am-6pm ET

✉️ Email: customercare@theepochtimes.com

Include: Your name, account email, and “I want to cancel my subscription effective immediately.”

How to Cancel Your Epoch Account (Not Just Subscription)

Canceling your subscription stops the charges but keeps your account active with your reading history.

Deleting your account closes it permanently. You can’t do this through settings—you have to:

1. Email customercare@theepochtimes.com
2. Request “complete account deletion”
3. Include your account email and name

They’ll process it within 1-2 business days. You won’t be able to reactivate it later, so make sure you actually want this.

Most people only need to cancel the subscription, not delete the account.

What Happens After You Cancel

Here’s what you need to know:

✓ Your access: Continues until your current billing period ends. If you’re paid through March 15, you keep access until March 15.

✗ Refunds: None. Epoch Times doesn’t do prorated refunds. This is why timing your cancellation matters.

Confirmation: You should get an email. If you don’t see it within 24 hours, call them. No confirmation = no guarantee it went through

Why This Keeps Happening

Epoch Times isn’t unique here—this is a pattern you’ll see across subscription services.

The “Free Trial” Problem: That $1 trial? It auto-converts to a $99 annual subscription if you don’t cancel before day 7. Many users report never seeing clear notification about the conversion.

The No-Refund Policy: From their terms: “No refunds will be issued.” Cancel on day 2 of your billing cycle? You paid for 363 days you won’t use.

The Email Trap: Click a poll, enter your email to see results, suddenly you’re on their mailing list. This is the most common BBB complaint.

This pattern exists across industries. Free trials that auto-convert are designed to capture forgetful customers. It’s why services like CapCut Pro and others use the same model—it works.

How to Stop Their Emails

Okay, different problem for sure, but the frustration is pretty much the same.

Here’s how to actually stop them.

1. Scroll to the bottom of any Epoch Times email
2. Click “Unsubscribe” (it’s usually a tiny gray text)
3. If that doesn’t work: Email customercare@theepochtimes.com with “Remove me from all lists”

Looking for More Trustworthy News Sources?

If you’re leaving Epoch Times and want unbiased alternatives, here are the most trusted options according to Reuters Institute’s 2024 Digital News Report:

Most Unbiased News Apps (2025)

For balanced reporting: Ground News shows you how different outlets cover the same story, helping you spot bias. It’s particularly useful if you’re concerned about echo chambers.

For strictly factual news: Reuters and Associated Press focus on facts over opinion. Both are free and widely considered the gold standard for unbiased journalism.

For multiple perspectives: Google News’s “Full Coverage” feature shows you how different sources report the same event, giving you a broader view.

Cancel Smart, Not Just Quick

Here’s what matters:

1. Cancel right after your billing date (not before) to maximize your paid time
2. Save your confirmation email—you’ll need it if they charge you anyway
3. Check your bank statement after your next billing date to confirm it stopped

Most people cancel too early and lose money. If your billing date is March 1 and you cancel on February 15, you paid for 13 days you won’t use. Cancel on March 2 instead.

The cancellation process itself is straightforward. The hard part is dealing with charges that don’t stop or emails that keep coming. That’s where documentation matters.

Save everything: - Screenshot your cancellation confirmation - Keep the confirmation email - Note the date and time you canceled

If this process feels unnecessarily complicated, you’re not wrong. Subscription services make signing up easy and canceling just hard enough that some people won’t bother. Don’t be one of those people.

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