Artistly is an all-in-one AI image creator that helps you generate and enhance images effortlessly. They offer two main plans: a Commercial Plan for $49 as a one-time payment and a Premium Plan for $147 one-time, which includes more advanced features. There are no monthly fees or hidden costs, and you get unlimited use with a commercial license, meaning you can use the images for personal or business projects without extra charges. They also include free updates and have a 30-day money-back guarantee, so if you see a charge from them, it's likely for one of these straightforward one-time plans.
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Based on user feedback, it took about 5-6 days to cancel a trial subscription despite an expectation for same-day cancellation. This suggests a moderately high level of difficulty due to delayed response and processing time.
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On average, it takes
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minutes to cancel a Artistly subscription.
How to Cancel Artistly: Step by Step
If you purchased through Artistly.com:
- Log in to your Artistly account on artistly.ai.
- Navigate to your account settings by clicking on your profile icon in the top right corner.
- Select the Subscriptions tab from the menu.
- Find the subscription you want to cancel and click on Manage Subscription.
- Select Cancel Subscription and follow any prompts to confirm your cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen, then select Subscriptions.
- Find Artistly from the list of subscriptions.
- Tap on it, then select Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find and tap on Artistly.
- Tap Cancel Subscription and follow the prompts to confirm.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Settings (the gear icon) in the top right corner.
- Go to the Payments tab.
- Select Manage Automatic Payments.
- Find and select Artistly from the list.
- Click on Cancel to stop future payments.
Tips & Tricks for Canceling Artistly
- Be persistent and follow up repeatedly via email if you don't get a response initially.
- Clearly state your cancellation request with a firm but polite language, asking for confirmation of cancellation in writing.
- Document every interaction including timestamps and copies of emails or chat conversations as proof.
- Request to downgrade to a free plan if direct cancellation is not allowed, then follow up until subscription is effectively stopped.
- Attempt cancellation close to the billing date to reduce unwanted additional payments.
- Keep downloaded licenses or proof of purchase in case of disputes post-cancellation.
- Escalate by mentioning your intention to dispute charges through your credit card company if they don't process your cancellation.
- Use firm but polite language indicating your rights and beware of any borderline or potentially illegal subscription holdbacks.
- Be aware that some services may leave legacy coverage for content created during the subscription period even after cancellation.
- Check if there is an account management or subscription info section in your profile that allows cancelling or stopping renewals.
Artistly Customer Service Info
If you need assistance, here's how you can get in touch with Artistly's support team.
Cancel Artistly Script
Script
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Dear Artistly Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. I have enjoyed using your service, but due to personal reasons and changes in my current priorities, I find I need to discontinue my membership at this time.
Please confirm the cancellation and let me know if any further information is needed from my side. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Artistly's cancellation policy allows users to cancel their subscription at any time. They offer a 30-day money-back guarantee, enabling users to request a full refund within 30 days of purchase if they are unsatisfied. Refunds are processed without hassle during this period.
To cancel your subscription with Artistly (artistly.ai), you typically need to log in, which means having your password is required. If you have forgotten your password, you can reset it using their password reset page here: https://app.artistly.ai/ where there is an option "Forgot your password?". From user experiences, refund and cancellation have been processed smoothly once logged in. If you cannot access your account, contacting their support at support@artistly.ai might help.
- Product performance issues: Program not working as advertised, inconsistency in features and style, images not following prompts, blurry pictures, and slow processes.
- Poor customer support: Unresponsive tech support, lack of help with issues, and refusal of refunds.
- Billing and cancellation problems: Charges despite cancellation requests, difficulty canceling trials, and delayed refunds.
- False advertising: Product not matching advertised capabilities leading to dissatisfaction.
- Technical issues: Login problems, browser compatibility issues, and functionality not as expected.
- Non-delivery of product: Cases where users paid but did not receive the product.
Artistly.ai does not appear to publicly disclose specific subscription cancellation terms or policies directly on their website, including any contracts, lock-ins, or early-cancellation fees. Typically, users should be able to cancel their subscription through account management or customer support, but the lack of clear information means you should carefully check your subscription agreement or contact their support for exact details before subscribing to avoid surprises.
Before cancelling your subscription or membership with Artistly (artistly.ai), be aware that cancellation can be challenging as some users have reported difficulties cancelling before the trial ends, which may result in being billed despite cancellation attempts. Artistly operates primarily with a one-time fee for unlimited use and generations, so if you cancel a subscription plan, you may lose access to continuous updates or certain advanced features accessible only to active members. Also, Artistly offers a 7-day refund policy for new users, so if you are within this window, you may qualify for a refund upon cancellation. Considering these points can help you decide when and how to cancel effectively to avoid billing issues or loss of desired features.
- Full name associated with the account
- Email address used for the account
- Reason for cancellation (if required, or to clarify the request)
- Request for confirmation of cancellation
- Details about the current subscription or plan (plan type or tier, if known)
- Date you want the cancellation to take effect
- Request for any applicable refunds (if eligible)
- Reference to recent transactions (such as a recent charge, if disputing a bill)
- Request for written confirmation or receipt of cancellation
We've actually written a step by step guide on how to get a refund from Artistly. Check it out!
The Easiest Way to Cancel Artistly
If you’re frustrated trying to cancel your subscription, membership, or bill from Artistly—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Artistly?
Artistly, Artistly.ai, Artistly*AI, Artistly AI
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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