BallerTV streams live coverage and provides access to over 10,000 high school and college sports games every weekend. They offer three subscription plans — Bronze, Silver, and Gold — with pricing options if you pay yearly or quarterly. Depending on your plan, you get features like ad-free streaming, multiple devices, offline downloads, and access to live events and game downloads. If you’re seeing a charge from BallerTV, it’s likely for one of these subscription plans for watching or downloading sports content on supported devices.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process for BallerTV involves logging into the account, navigating to the account or subscription section, finding the cancel membership option, completing a survey, and confirming. The instructions are clear but finding the cancel option can be a bit harder on mobile, making it somewhat easy but not entirely straightforward.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Spotify subscription.
How to Cancel BallerTV: Step by Step
If you purchased through BallerTV website:
- Log in to your BallerTV account.
- Go to your account settings.
- Follow the instructions to cancel your subscription.
If you purchased through Text Message:
- Open your messaging app.
- Text STOP to +1 626 727 9985.
- You will receive a one-time opt-out confirmation text message.
If you purchased through another billing method (e.g., mobile carrier):
- Check with the billing service provider (like your mobile carrier or app store) for their cancellation process.
- Follow their specific instructions to cancel your subscription.
Tips & Tricks for Canceling BallerTV
- Be direct and firm: Clearly state you want to cancel and avoid giving reasons, which might open negotiation for retention.
- Use exact subscription details: Provide your account info such as email and subscription ID to speed up the process.
- Escalate politely: If frontline support resists, ask to speak to a supervisor or manager without hostility.
- Try multiple contact methods: Use chat, email, phone, and social media channels to increase chances of cancellation.
- Document everything: Keep screenshots, chat logs, and emails confirming your cancellation request.
- Time your cancellation well: Cancel just before the next billing cycle to avoid extra charges.
- Threaten to dispute charges: Mention you will contact your bank or credit card provider to dispute future charges if cancellation is not honored.
- Turn off auto-renew: Where possible, disable auto-renew in your account settings to prevent further billing.
- Beware of customer retention tactics: Expect offers for discounts or service continuation attempts and stay firm on cancellation.
- Use clear, unambiguous language: Phrases like "I am cancelling my subscription effective immediately" help avoid misunderstandings.
- Ignore or circumvent online portal issues: If there is no cancel button, demand cancellation through direct contact with support.
BallerTV Customer Service Info
If you need assistance, here's how you can get in touch with BallerTV's support team.
Cancel BallerTV Script
Script
Copy
Dear BallerTV Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to changes in my personal circumstances, I am unable to continue with the service at this time.
I appreciate the service provided and hope to return in the future. Please confirm the cancellation at your earliest convenience.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
BallerTV requires you to cancel your subscription before it renews to avoid being billed for the next period. There are no refunds once the subscription order is received and any part of a video included in the subscription has been viewed. Cancellation is effective at the end of the current subscription period, with no prorated refunds provided. Access to digital goods remains until the period ends, but once refunded, access may be limited or revoked. This policy is detailed in their Terms of Use on ballertv.com.
To cancel your subscription on BallerTV, you need to be logged into your account, which means you will need your password to access it. Once logged in, you can go to the "Account" section, scroll down to "Cancel Membership," fill out the cancellation survey, and confirm to complete the process. If you forgot your password, you can reset it here: https://support.baller.tv/hc/en-us/signin. This process doesn't mention any alternative methods like phone or chat support that allow cancellation without logging in.
- Charged after cancellation with only partial refunds offered despite admission of error.
- Poor streaming quality including freezing, buffering, and low resolution.
- Missing parts of games or incorrect score displays during streams.
- Difficulties with customer service, including refusal of refunds even when streaming issues occurred.
- Unauthorized charges to credit cards even after canceling subscription.
- Misleading cancellation policies making users believe they can cancel anytime but conditions do not permit it.
- Poor customer support responsiveness and inability to escalate complaints.
- Delays or failure in delivery of purchased highlight reels.
- Overall perception as a scam or rip-off based on multiple user reviews and experiences.
BallerTV uses an auto-renewing subscription model where you can cancel at any time, but the cancellation only takes effect at the end of the current subscription period, meaning you will still be charged for the full period you already paid for. There are no early cancellation fees, contracts, or lock-ins, but there are no prorated refunds for canceling early, so you won't get money back for unused time. Also, once you've viewed any video included in the subscription, no refunds are issued. Be aware that cancellation options might be harder to find on mobile, and if issues arise, you must contact their support.
Before canceling a BallerTV subscription, know that your access to live coverage, unlimited replays, game downloads, athlete mixtapes, notifications, and highlights will end once your subscription is canceled. Different membership plans offer varying levels of access, such as the Bronze plan providing limited live events and downloads, while the Gold plan offers unlimited access. Canceling means you will no longer have these premium features or access to the custom athlete profiles and multiple viewer streams included in higher-tier plans. Also, ensure you cancel before your subscription renews to avoid unwanted billing, and you may be asked to complete a cancellation survey during the process.
- Login credentials (email and password for your BallerTV account)
- Access to the account with an active subscription/membership
- Navigate to the "Account" section (desktop/mobile web) or "Edit Subscription" (mobile app)
- Locate the "Cancel Membership" or "Cancel Subscription" option in the Overview tab
- Complete the cancellation survey and confirm cancellation when prompted
- Email address and written request (if contacting support directly at support@baller.tv)
- Clear statement of intent (e.g., request to cancel, request a refund if applicable, reason if required)
- Payment details (credit card or transaction info if requested by support)
- Documentation of subscription (subscription start date, renewal date, payment records if disputing charges)
- Request confirmation of cancellation via email or written documentation
- Ensure all outstanding payments are settled before canceling
- Keep records of communication with BallerTV support for your reference
- Apple or Google Play purchase info (if purchased through these channels, follow their specific processes and provide account and transaction details)
We've actually written a step by step guide on how to get a refund from BallerTV. Check it out!
The Easiest Way to Cancel BallerTV
If you’re frustrated trying to cancel your subscription, membership, or bill from BallerTV—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to BallerTV?
BALLERTV, BALLERTV.COM, BALLERTV SUBSCRIPTION, BALLERTV.COM SUB, BALLERTV LIVE STREAM, BALLERTV PAYMENT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
