Liverpool FC offers a variety of subscription services under their All Red memberships, which give fans access to exclusive club benefits. These include ticket access for Premier League games, discounts on official merchandise, special events, and exclusive video content like full match replays and behind-the-scenes footage. Subscription tiers range from a free Essential membership to paid tiers like Full (£42.99), Light (£26.99), Video only (£4.99), and Junior memberships starting at £20.99. Fans might get billed by Liverpool FC for these subscriptions as part of enjoying the full fan experience and exclusive content.
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The cancellation process is straightforward and can be done online by logging into the user's account, navigating to the subscription management area, and clicking a cancel button. Additionally, for app-based subscriptions, cancellation is done through standard platform app store subscription management, which is also familiar to most users.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Liverpool FC subscription.
How to Cancel Liverpool FC: Step by Step
If you purchased through the Liverpool FC website:
- Log in to your account on the Liverpool FC website.
- Click on 'Account'.
- Select 'Manage Subscriptions'.
- Click on the 'Cancel Plan' button.
If you purchased through the All Red Video App (iOS):
- Open the iTunes app.
- Go to your account settings.
- Manage your subscriptions.
- Turn off auto-renewal for your All Red Video subscription.
If you purchased through the All Red Video App (Android):
- Open the Google Play Store.
- Select the menu and navigate to 'Subscriptions'.
- Find your All Red Video subscription.
- Click on the subscription and select 'Cancel'.
If you are a Liverpool FC member:
- Contact the Customer Experience department at +44 (0)151 264 2500.
- Provide them with your membership details and request cancellation.
If you need assistance, here's how you can get in touch with Liverpool FC's support team.
Email
The email is not available.
Tips and Tricks for Getting a Liverpool FC Refund
- Immediately cancel after signing up for free trials to avoid forgetting and being charged later.
- Use the 'Manage Subscription' link on the Liverpool FC account payment page to cancel when possible.
- If no cancellation button is visible, contact customer support directly via chat or email to request cancellation—some users report quick response this way.
- Check if you subscribed via app stores (Google Play Store or Apple App Store) and cancel subscriptions there if needed.
- Be persistent and clear in your communication with customer support, specifying you want to stop auto-renewal or cancel the membership immediately.
- Document your cancellation requests (emails, chat transcripts) in case you need to escalate later.
- Escalate by calling customer experience or customer service numbers if initial online requests fail.
- Timing matters: cancel before the trial ends or before the renewal date to avoid being charged.
Why Do People Request Refunds from Liverpool FC
- Difficulty in getting match tickets, especially for local members and families, leading to frustration over unsuccessful ballots and limited access to junior seats.
- Poor customer service, including issues with faulty products, complicated returns, and lack of follow-up on collections or orders not arriving.
- Terrible hospitality experience, with complaints about cheap food quality and expensive drinks, leading to perceptions of the club being money-driven.
- Confusing and difficult website navigation, making it hard for genuine fans to buy tickets and access member services.
- Member portal prioritizes merchandise sales over member convenience, causing difficulties in ticket transfers and no resolution from management.
- Feeling that the club treats supporters with contempt, negatively impacting fan loyalty and family life.
- Frustration over ticket resale, with many tickets being resold at high prices externally despite club claims of unavailability.
Liverpool FC Refund Script
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Dear Liverpool FC, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Liverpool FC Refund Policy
Liverpool FC's membership cancellation policy allows cancellations within 14 days of purchase for a full refund. After this period, no refunds are given, including for any unused portion of the membership. Cancellation requests must be made through Supporter Services or the purchase platform, and the Club reserves the right to cancel memberships without refund for breaches of terms or misconduct.
The Easiest Way to Get a Liverpool FC Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Liverpool FC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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