The Ultimate Step by Step Guide to Cancelling a BestMe Subscription or Membership (bestme.net)
By
Bella K.
|
Published
August 21, 2025
|
Updated
August 22, 2025
BestMe is a wellness app that helps you build better habits through personalized challenges and coaching. They offer various subscriptions, allowing you to access features like guided workouts, mindfulness exercises, and nutrition tips to support your health journey. If you see a charge from them, it’s likely for one of these monthly plans that aim to make self-improvement fun and engaging.
Cancelling a subscription typically requires navigating through the user account settings or contacting customer support. While not particularly difficult, it may take a few minutes to find the right option or reach out for assistance.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a BestMe subscription.
How to Cancel BestMe: Step by Step
If you purchased through BestMe.net:
Visit the BestMe website at bestme.net.
Log into your account using your registered email and password.
Navigate to the Account Settings section.
Select Subscriptions from the sidebar menu.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the subscription details.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find the BestMe subscription you want to cancel.
Tap on the subscription and then select Cancel Subscription.
Follow the on-screen instructions to finalize the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find the BestMe subscription and tap on it.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through PayPal:
Log into your PayPal account at paypal.com.
Go to Settings (gear icon).
Click on Payments and then select Manage Preapproved Payments.
Locate BestMe in the list of agreements.
Click on the agreement name to view details.
Select Cancel or Cancel Agreement.
Confirm the cancellation.
If you purchased through Amazon:
Log into your Amazon account at amazon.com.
Hover over Accounts & Lists and select Your Account.
Go to Your Memberships and Subscriptions.
Find your BestMe subscription and click on it.
Click on Cancel Subscription.
Follow the instructions to confirm cancellation.
How to Contact BestMe
If you need assistance, here's how you can get in touch with BestMe's support team.
Be polite but firm when contacting customer service.
Use specific cancellation phrases like "I would like to cancel my subscription" to avoid confusion.
Contact during off-peak hours, such as early morning or late evening, to reach a representative more quickly.
Gather all necessary account information before calling, such as your account number and payment details.
If calling, ask for a supervisor if the representative is unhelpful.
Look for a live chat option as it may be quicker than calling.
Utilize social media platforms to publicly mention your issue, which can prompt quicker responses.
Document every interaction, including names, dates, and what was said.
Be ready to negotiate, as some companies may offer discounts to retain you.
If unsuccessful, try contacting them via a different method (phone, email, chat) for a fresh perspective.
Check your bank statements to ensure they process the cancellation correctly after a confirmation.
Consider disputing any unauthorized charges with your bank if they continue to bill you.
Why Do People Request Refunds from BestMe
Financial constraints leading to budget cuts.
Low usage of services or features offered.
Unsatisfactory results from using the service.
Technical issues with the platform or app.
Better alternatives available in the market.
Change in personal goals requiring different tools.
Difficulty in navigating the user interface.
Lack of customer support when issues arise.
Recurring billing errors or unexpected charges.
Feeling overwhelmed by the amount of content or options.
Not enough customization for personal preferences.
BestMe Refund Script
Script
Copy
Dear BestMe, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
BestMe Refund Policy
BestMe allows members to cancel their subscription at any time through their account settings. However, cancellations must be made before the next billing cycle to avoid subsequent charges. Members are encouraged to review the terms for full details regarding refunds and subscription changes.
The Easiest Way to Get a BestMe Refund
If you're frustrated trying to cancel your subscription, membership, or bill from BestMe—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as BestMe may employ tactics like requiring a specific cancellation notice period or offering discounts that make it tempting to stay. While many services allow cancellations at any time, check for any hidden clauses about minimum terms or cancellation fees that could trap you. Always read the fine print in their terms and conditions to avoid unexpected charges.
Financial constraints leading to budget cuts.
Low usage of services or features offered.
Unsatisfactory results from using the service.
Technical issues with the platform or app.
Better alternatives available in the market.
Change in personal goals requiring different tools.
Difficulty in navigating the user interface.
Lack of customer support when issues arise.
Recurring billing errors or unexpected charges.
Feeling overwhelmed by the amount of content or options.
Not enough customization for personal preferences.
Account email
Subscription type (e.g., premium, basic)
Account username
Billing information (e.g., credit card number)
Cancellation reason
Confirmation number from previous transactions
Date of last payment
Customer service contact (phone number or email)
Terms and conditions for cancellation
Access to account (login credentials)
Before cancelling your BestMe subscription, be aware that you'll lose access to personalized wellness plans, expert coaching sessions, and exclusive community features. Make sure to download or save any resources you want to keep, as they may no longer be available after cancellation. Additionally, check if there are any cancellation fees or refund policies that could affect your decision. Finally, consider whether you'll miss out on ongoing challenges and progress tracking that help maintain your wellness journey.
BestMe allows members to cancel their subscription at any time through their account settings. However, cancellations must be made before the next billing cycle to avoid subsequent charges. Members are encouraged to review the terms for full details regarding refunds and subscription changes.
You'll need your password to cancel your subscription with BestMe. If you've forgotten it, you can reset it easily at [this link](https://www.bestme.net/reset-password). Once you have access, you'll be able to manage your subscription directly.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your BestMe subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your BestMe account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel BestMe online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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