Bioma.Health offers probiotic and synbiotic products designed to support gut health, weight loss, feminine health, hair/skin/nail health, and better sleep. They provide subscription plans for these products, which customers can manage easily online, including options to pause or cancel subscriptions. Subscriptions come with discounts compared to buying single items, but if canceled early, customers may need to pay the price difference. Overall, if you see a charge from Bioma.Health, it's likely for a recurring subscription to their health-focused supplements.
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Bioma.Health provides a self-service platform for cancellation which can be accessed by signing up or logging in with the email used for the orders. The process is straightforward but requires email confirmation and understanding of the terms regarding charges upon cancellation, making it slightly more than very easy but still relatively simple.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Bioma.Health subscription.
How to Cancel Bioma.Health: Step by Step
If you purchased through Bioma.Health:
- Visit the Bioma Health self-service platform.
- Log in to your account using the email address you used for your purchase.
- Locate your subscription in the account dashboard.
- Follow the prompts to cancel your subscription. Ensure that you review any terms regarding cancellation fees if applicable.
- If you encounter issues, email support at hello@bioma.health for assistance.
If you need assistance, here's how you can get in touch with Bioma.Health's support team.
Site
The site is not available.
Tips and Tricks for Getting a Bioma.Health Refund
- Be prepared for difficulty: Bioma.Health subscriptions can be hard to cancel, with some users reporting the need to owe money if cancelling early.
- Expect a cancellation fee: Users have reported a $60 fee if cancelling after a discounted subscription purchase.
- Return products if demanded: Some users mention needing to send products back upon cancellation to avoid additional charges.
- Document all communication: Keep records of emails and correspondence, especially if customer service is dismissive.
- Use clear and firm language: Clearly state you want to cancel immediately and do not accept offers to continue or discounts to stay.
- Escalate to support email: Contact hello@bioma.health relentlessly if initial cancellation requests fail.
- Cancel before next shipment: Timing your cancellation before the next shipment or billing cycle can help avoid extra charges.
- Check your bank or credit card statements: If charges persist after cancellation, consider disputing the charges with your bank.
- Beware of automatic renewals: The subscription may auto-renew at the going rate, so cancel early to prevent this.
- Expect resistance: Users say cancellations can require persistence and multiple contacts with customer service.
Why Do People Request Refunds from Bioma.Health
- Product did not work as expected, leading to cancellation.
- Cancellation fee required to cancel subscription, which customers felt was hidden or not clearly disclosed.
- Subscription requires commitment to multiple months' supply before cancellation is allowed.
- Frustration with subscription management, including accidental plan cancellations and unexpected renewal charges.
- Perceived difficulty in canceling, leading to customer dissatisfaction.
- Feeling misled by pricing and discount conditions, especially regarding cancellation fees.
Bioma.Health Refund Script
Script
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Dear Bioma.Health, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Bioma.Health Refund Policy
Bioma.Health allows users to cancel their subscription at any time via a self-service platform after logging into their account. However, if cancellation occurs before the second subscription charge, users must pay the difference between the discounted subscription price and the regular single purchase price, which the company will automatically charge. For assistance, customers can contact hello@bioma.health.
The Easiest Way to Get a Bioma.Health Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Bioma.Health—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.