Can I Cancel CE Broker at Any Time?

When subscribing to CE Broker, be aware that the subscription is annual and auto-renews automatically. You can cancel your subscription at any time via your account settings, but cancellation only takes effect at the end of the current subscription term—there are no refunds or prorated charges for cancellation after renewal. Additionally, trials or subscription payments cannot be canceled while processing, and the account is locked for 24 hours during the initial charge attempt. Also, if there is a price change, continuing to use the service means you accept it; to avoid new pricing, cancellation must happen before it takes effect.

Why Do People Cancel CE Broker?

Accidental purchase of wrong course leading to refund requests within 30 days if course not startedDifficulty uploading CEUs (Continuing Education Units) to the platformIssues with transcript accuracy, such as hours not showing correctly or incomplete course recordsDifficulty downloading previously completed CEUsFrustration with poor customer service and difficulty contacting supportDispleasure with required use of CE Broker in some states, feeling it is a mandatory or restrictive systemAnnoyance with auto-renewal and unwanted subscription charges

What Information Do I Need to Cancel CE Broker?

CE Broker account login credentials (username and password)Access to Account Settings within your CE Broker account (via the gear or menu icon)Ability to navigate to the Subscription tab in Account SettingsOption to select "Cancel my Subscription" and confirm your cancellation requestAwareness of billing timing (cannot cancel while a payment is actively processing or within 24 hours of trial or subscription start)

What Should I Know Before Cancelling CE Broker?

Before cancelling a CE Broker subscription, know that once you cancel, your payment information will be removed and you will no longer be charged for future renewals. However, the official resources do not specify exact features or content you lose access to after cancellation. The continuing education records you submitted remain accessible to your governing body even after account deactivation. It's important to update your licensure status with your regulatory entity and adjust email notifications in CE Broker to stop renewal communications if you are retiring or becoming inactive. For any issues, you can reach out to CE Broker support.

What is CE Broker's Cancellation Policy?

CE Broker subscriptions auto-renew annually and can be canceled anytime through the user's account settings before the renewal date to avoid further charges. Once canceled, payment information is removed and no future renewal charges will occur, but subscriptions are nonrefundable with no prorated refunds after renewal. Trial or subscription payments cannot be canceled during the initial 24-hour charge processing window, when the account is temporarily locked. [source](https://help.cebroker.com/hc/en-us/articles/15226493930388-Canceling-a-Subscription), [source](https://cebroker.com/terms)

Do I Need My CE Broker Password to Cancel?

To cancel your subscription with CE Broker, you do need to log in to your account, which requires your password. You can cancel directly from your account by going to Account Settings and selecting the Subscription tab to cancel. If you have forgotten your password, you can reset it at this URL: https://secure.cebroker.com/public/pb_fp_user_select_lst.asp. This means having your password or resetting it is necessary to cancel your subscription yourself.

Can I Get a Refund from CE Broker?

We've actually written a step by step guide on how to get a refund from CE Broker. Check it out!

How to Cancel Your CE Broker Subscription (2026)

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The cancellation process is straightforward and can be done directly within the user's account by following clear steps: logging in, accessing account settings, and confirming the cancellation. The process does not require contacting support unless the user prefers, making it relatively easy and quick.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your CE Broker subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your CE Broker account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel CE Broker online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.