CNBC offers subscription services like CNBC+ and Investing Club that give you access to live feeds, videos, and extra content related to business and investing. When you subscribe, you pay a recurring fee that automatically renews until you cancel. You might see charges from them if you signed up for these subscriptions, which are billed to your credit or debit card. You can cancel anytime through your account, but most plans don’t offer refunds for partial periods.
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The cancellation process for a CNBC subscription purchased through CNBC.com is straightforward and clearly outlined on their support page, requiring only a few clicks to turn off auto-renewal. The steps involve logging into the account, managing the subscription, and confirming the cancellation, which is simple and quick for the user.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a CNBC subscription.
How to Cancel CNBC: Step by Step
If you purchased through CNBC:
- Visit the CNBC website and log into your account using your credentials.
- Access your subscription settings:
- Navigate to the settings or account section, typically found in the upper right corner of the homepage.
- Locate your active subscriptions: Check under the subscriptions or billing section to find your current plan.
- Choose the subscription you wish to cancel.
- Initiate cancellation:
- Click on the 'Cancel Subscription' or similar option provided.
- Follow any prompts to confirm cancellation.
- Receive confirmation of your cancellation via email or within your account settings.
If you need assistance, here's how you can get in touch with CNBC's support team.
Site
The site is not available.
Tips and Tricks for Getting a CNBC Refund
- Never give a reason for cancellation; simply state you want to cancel and end communication there to avoid being roped into retention offers.
- Check all accounts associated with the service; sometimes subscriptions are tied to a different email or account than the one you typically use.
- Keep a detailed paper trail of all communications; emails, chat logs, call times, and notes help if escalation or disputes arise.
- If initial cancellation requests are ignored, send a clear email noting your cancellation as a 30-day notice; indicate that any unauthorized charges after that will be disputed.
- Be prepared to escalate by politely demanding cancellation from supervisors or corporate; mention potential disputes to incentivize compliance.
- Use precise language that shows you are informed; e.g., reference contract terms limiting charges or payments owed.
- Timing matters; submit cancellation requests well before the next billing cycle to avoid unwanted charges.
- If all else fails, file a chargeback with your credit card company; ensure you have thoroughly documented all attempts to cancel and communications.
- Consider sending cancellation requests via email or certified mail; having proof of delivery is advantageous during disputes.
- Avoid prolonged phone calls; opt for written cancellation requests to maintain a clear record of your intent and their responses.
Why Do People Request Refunds from CNBC
- Payment issues or failures such as declined credit cards or billing errors.
- Lack of value or unmet expectations from the service or product provided.
- Unresolved technical problems or product bugs that disrupt user experience.
- Complicated or confusing cancellation processes that frustrate customers.
- Achieving the intended goal for which the subscription was initially purchased, leading to cancellation.
- Change in financial situation or budgeting concerns causing customers to cut expenses.
- Subscription auto-renewal without clear communication, leading to unexpected charges and dissatisfaction.
- Switching to a competitor due to better pricing, features, or offers.
- Lack of use or engagement with the service, leading to perceived waste of money.
- Disinterest in continued service possibly from changing preferences or needs.
CNBC Refund Script
Script
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Dear CNBC, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
CNBC Refund Policy
CNBC allows you to cancel your subscription at any time by signing into your account and following the cancellation instructions. Cancellation becomes effective at the end of the paid subscription period, and you retain access until then, but CNBC does not provide refunds for unused time. If you cancel during a free trial or promotion, cancellation may be immediate; fees are charged upon renewal unless you cancel before that, with advance notice given for fee changes.
The Easiest Way to Get a CNBC Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from CNBC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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