Can I Cancel Dynacare Plus at Any Time?

Dynacare Plus requires you to give notice of cancellation to the supplier by any means that proves the date you gave cancellation notice. There is no mention of lock-in periods or early cancellation fees, and the supplier must refund any payment within 15 days of cancellation. However, the need to prove the cancellation date and the 15-day refund period are the main points to be aware of when cancelling.

Why Do People Cancel Dynacare Plus?

Financial constraints or cost concerns making the subscription unaffordable.Dissatisfaction with the product or service quality, such as perceived inaccuracy or unreliability of test results.Lack of usage or need for the service after subscribing.Better alternatives available from competitors or other health services.Challenges or inconveniences with the cancellation process.Customer service issues such as difficulty reaching support or dissatisfaction with resolutions.Privacy or data security concerns related to personal health information.Changes in health status making the tests unnecessary.Technical issues with the website or ordering process.

What Information Do I Need to Cancel Dynacare Plus?

Dynacare Plus login credentials (username/email address and password) to access your account and initiate cancellation. Access to the registered email address to receive cancellation confirmations or communications. Ability to navigate to the "My Settings" section of your account on dynacareplus.com to use the cancellation function. For full account deletion, the ability to contact the Dynacare Plus Customer Care Team via phone (855.748.1115) or the Contact Us page. Documentary proof in special cases (such as a copy of a death certificate if terminating due to account holder’s death). Written notice with provable date (for Ontario residents, when canceling in writing, to establish the cancellation date).

What Should I Know Before Cancelling Dynacare Plus?

Before cancelling your Dynacare Plus subscription, know that you can do so by logging into DynacarePlus.com and going to My Settings to follow the cancellation instructions. If you cancel, you lose access to your account and all personal health information records and lab results stored on Dynacare Plus. Should you choose to reactivate your account later, you can do so by logging back in and making an online payment, which will allow access to your historical data. If you request deactivation or purging of your account, your data will be permanently deleted and your account will become inaccessible, confirmed by an email from Dynacare Plus.

What is Dynacare Plus's Cancellation Policy?

Dynacare Plus membership costs $9.99 per year, auto-renews annually using the credit card on file stored by their payment processor. Members can manage auto-renewal settings or update payment info via their online account. Refunds are available within 30 days of registration if no lab test orders have been posted to the account.

Do I Need My Dynacare Plus Password to Cancel?

To cancel your Dynacare Plus subscription, you need to log in to your account on DynacarePlus.com and go to My Settings to follow the instructions for cancellation. This means you will need your password to access your account for cancellation. If you don't remember your password, you can reset it here: https://www.dynacareplus.com/gdml/registration_forgot_password.htm. Alternatively, if you prefer not to use the website, you can contact their support by phone at 855.748.1115 for assistance during business hours.

Can I Get a Refund from Dynacare Plus?

We've actually written a step by step guide on how to get a refund from Dynacare Plus. Check it out!

How to Cancel Your Dynacare Plus Subscription (2026)

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The cancellation process is straightforward as users only need to log in to their account, go to 'My Settings,' and follow the instructions to cancel the membership. Additional support is available via Customer Care if users want to purge their information, but the primary cancellation method is simple and quick to access online.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Dynacare Plus subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Dynacare Plus account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Dynacare Plus online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.