The Ultimate Step by Step Guide to Cancelling an East West Sounds Subscription or Membership (eastwestsounds.com)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
East West Sounds is a company that offers a variety of high-quality sound libraries and plugins for music producers and creators. They have a subscription service that gives you access to a huge collection of sounds and tools to enhance your music projects. If you’re seeing a charge from them, it’s likely for a monthly or yearly subscription that allows you to use their awesome sound resources.
Cancelling a subscription involves navigating the website and may require contacting customer support, which can complicate the process. However, clear instructions are usually provided, making it manageable for most users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a East West Sounds subscription.
How to Cancel East West Sounds: Step by Step
If you purchased through eastwestsounds.com:
Visit eastwestsounds.com.
Log in to your account using your email and password.
Go to the Account Settings section.
Select Subscriptions from the menu.
Locate the subscription you wish to cancel.
Click on Manage Subscription.
Select Cancel Subscription and confirm your choice.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (gear icon) in the top right corner.
Choose Payments from the menu.
Locate Manage Automatic Payments and select it.
Find your subscription to East West Sounds.
Click on Cancel to stop future payments.
If you purchased through Apple (App Store):
Open the Settings app on your device.
Tap your name at the top to access your account.
Select Subscriptions.
Find the subscription for East West Sounds.
Tap on it and select Cancel Subscription.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find the East West Sounds subscription.
Tap Cancel Subscription and confirm your cancellation.
How to Contact East West Sounds
If you need assistance, here's how you can get in touch with East West Sounds's support team.
Tips and Tricks for Getting a East West Sounds Refund
Be Persistent: If you don't get a response, don't hesitate to follow up multiple times.
Use Specific Language: Clearly state you want to cancel and avoid vague requests.
Contact Them at the Right Time: Try reaching out early in the week and during business hours for faster responses.
Escalate If Necessary: Ask to speak to a supervisor if your request is not handled promptly.
Document Everything: Keep records of all communications in case you need to dispute a charge.
Remove Payment Methods: If applicable, remove your credit card or payment information to prevent future charges.
Be Polite But Firm: A courteous approach can sometimes yield better results.
Use Multiple Channels: If email isn’t working, try their social media pages or customer service phone number.
Check for Account Settings: Sometimes there's an option to cancel right from your account dashboard.
Look for Trial Periods: If you’re within a trial period, mention this to fast-track the cancellation.
Be Aware of the Billing Cycle: Cancel before the next billing date to avoid getting charged for another cycle.
Mention Disappointment: Express dissatisfaction with the service to potentially reach a favorable resolution.
Why Do People Request Refunds from East West Sounds
Financial constraints making it difficult to maintain the subscription.
Lack of usage or interest in the services provided.
Change in personal circumstances that require budget adjustments.
Quality of product/services not meeting expectations.
Better alternatives found that offer similar services at a lower price.
Frustration with customer service experiences.
Technical issues that hinder the use of the service.
Repetitive content or offerings that are not engaging.
Moving to a new location where services are not available.
Desire for more flexible subscription options.
East West Sounds Refund Script
Script
Copy
Dear East West Sounds, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
East West Sounds Refund Policy
East West Sounds allows members to cancel their subscription at any time through their account settings. Upon cancellation, access to services will continue until the end of the current billing cycle, and no further charges will be applied thereafter.
The Easiest Way to Get a East West Sounds Refund
If you're frustrated trying to cancel your subscription, membership, or bill from East West Sounds—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as East West Sounds may use tactics such as requiring a notice period before cancellation or having terms that limit your ability to cancel immediately. Always read the fine print for any early cancellation fees or auto-renewal clauses that could catch you off guard. It's crucial to understand these details to avoid unexpected charges down the line.
Financial constraints making it difficult to maintain the subscription.
Lack of usage or interest in the services provided.
Change in personal circumstances that require budget adjustments.
Quality of product/services not meeting expectations.
Better alternatives found that offer similar services at a lower price.
Frustration with customer service experiences.
Technical issues that hinder the use of the service.
Repetitive content or offerings that are not engaging.
Moving to a new location where services are not available.
Desire for more flexible subscription options.
Account email address used for registration
Membership or subscription ID
Password for account access
Current billing cycle details
Payment method used for subscription
Reason for cancellation (if required)
Contact information for customer support
Confirmation of cancellation (request for email confirmation)
Terms and conditions regarding cancellation policies
Before cancelling your East West Sounds subscription, be aware that you'll lose access to their extensive library of high-quality virtual instruments and sample libraries, which can significantly affect your music production capabilities. Additionally, consider any ongoing projects that rely on their sounds, as cancellation will hinder your ability to use those specific resources. It's also important to check for any outstanding payments or commitments that may affect your cancellation process so you don’t incur additional charges.
East West Sounds allows members to cancel their subscription at any time through their account settings. Upon cancellation, access to services will continue until the end of the current billing cycle, and no further charges will be applied thereafter.
To cancel your subscription with East West Sounds, you will need your password to access your account. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://eastwestsounds.com/reset-password). Unfortunately, their customer support options do require authentication, so having your password handy will make the process smoother.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your East West Sounds subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your East West Sounds account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel East West Sounds online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
East West Sounds May Show Up On Your Statement As:
EAST WEST SOUNDS EASTWESTSOUNDS.COM EAST WEST EW SOUNDS EAST WEST SND
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