The Ultimate Step by Step Guide to Cancelling an EasyJet Subscription or Membership (easyjet.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
EasyJet is a popular low-cost airline that offers budget-friendly flights to a variety of destinations across Europe. They make it easy to book tickets online, and you might notice a subscription or billing related to their services if you sign up for things like flight alerts or membership programs. With EasyJet, you can travel affordably while enjoying options for extras like baggage and seat selection. It’s a great choice if you're looking to explore new places without breaking the bank!
Cancelling a subscription with EasyJet involves navigating their website and may require contacting customer service, which can be time-consuming. While it's not overly complicated, users often face challenges with specific policies and unexpected fees.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a EasyJet subscription.
How to Cancel EasyJet: Step by Step
If you purchased through EasyJet Website:
Visit the EasyJet website at easyjet.com.
Log in to your account using your credentials.
Go to the "Manage Bookings" section.
Select the subscription or membership you wish to cancel.
Scroll down to the Cancellation option and click on it.
Follow the on-screen instructions to confirm the cancellation of your subscription.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple (iTunes/App Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your account settings.
Select Subscriptions.
Find and tap on the EasyJet subscription.
Tap Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find the EasyJet subscription in the list.
Tap Cancel Subscription.
Follow the prompts to complete the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings gear icon at the top-right corner.
Select Payments from the menu.
Click on Manage automatic payments.
Find and select EasyJet from the list of merchants.
Click Cancel to stop future payments.
Confirm the cancellation when prompted.
How to Contact EasyJet
If you need assistance, here's how you can get in touch with EasyJet's support team.
Be prepared with information - Have your account details, subscription ID, and any previous correspondence ready before contacting customer service.
Use live chat - Many users report faster resolution times through EasyJet's live chat feature compared to phone calls.
Contact during off-hours - Reach out early in the morning or late at night to avoid long wait times and get a representative with more time to assist.
Stay calm and polite - Maintain a friendly tone; escalations often occur with more aggressive customers.
Ask for a manager - If you encounter issues, calmly request to speak with a supervisor for better assistance.
Be persistent - If your first attempt fails, don’t hesitate to call back or use a different communication channel.
Reference cancellation policies - Quote any relevant policies you find to support your request, as this shows you're informed.
Use social media - Tweeting or messaging EasyJet on platforms like Twitter may prompt a quicker response than traditional methods.
Check for any promotional email - Sometimes, references to cancellation can become lost in promotional content; look out for specific cancellation instructions.
Timing matters - Cancelling just before a renewal date may lead to more lenient treatment from customer service.
Document everything - Keep records of your communication, including dates, times, and representatives spoken with for any future follow-up.
Escalate only if necessary - Start with a simple request; only escalate if you face resistance or feel ignored.
Use empathy - Express understanding of the representative's position; building rapport can lead to a more favorable outcome.
Why Do People Request Refunds from EasyJet
Price increases without notice
Lack of available flights on preferred dates
Poor customer service experiences
Unexpected fees or charges
Changes in travel plans or personal circumstances
Inconsistent flight schedules or delays
Frequent cancellations of flights
Limited baggage allowances leading to additional costs
Competitor offers that provide better value
Unsatisfactory in-flight services or conditions
EasyJet Refund Script
Script
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Dear EasyJet, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
EasyJet Refund Policy
EasyJet allows customers to cancel their membership or subscription at any time. However, cancellation does not entitle users to a refund for any previous payments made, and the benefits will continue until the end of the current billing period.
The Easiest Way to Get a EasyJet Refund
If you're frustrated trying to cancel your subscription, membership, or bill from EasyJet—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when trying to cancel your EasyJet subscription, as they may employ tactics such as making the cancellation process less intuitive or providing incentives to stay. Typically, you should be able to cancel at any time, but it's crucial to check for any hidden fees or restrictions in the terms that could tie you down longer than expected. Always review the fine print to avoid unexpected charges.
Price increases without notice
Lack of available flights on preferred dates
Poor customer service experiences
Unexpected fees or charges
Changes in travel plans or personal circumstances
Inconsistent flight schedules or delays
Frequent cancellations of flights
Limited baggage allowances leading to additional costs
Competitor offers that provide better value
Unsatisfactory in-flight services or conditions
Account details: Username or email address associated with the account
Booking reference number: Unique identifier for the reservation
Personal identification: Full name and date of birth
Payment information: Credit card details used for the subscription
Cancellation policy: Review of terms related to cancellation
Contact information: Phone number or email for customer support
Reason for cancellation: Optional information to provide to EasyJet
Before cancelling your EasyJet subscription, be aware that you will lose access to benefits like priority boarding, allocated seating, and discounted fares. If you have any ongoing bookings, cancelling could also result in changes to your travel plans and possible fees. Additionally, check the cancellation policy for your subscription tier, as early cancellations may incur costs or forfeit certain benefits. Make sure to review any active promotions that you could miss out on by cancelling.
EasyJet allows customers to cancel their membership or subscription at any time. However, cancellation does not entitle users to a refund for any previous payments made, and the benefits will continue until the end of the current billing period.
Yes, you will need your password to cancel your subscription with EasyJet. If you’ve forgotten your password, you can reset it by visiting this link: https://www.easyjet.com/en/help/faq/how-do-i-reset-my-password. Once you've reset your password, you can log in and proceed with the cancellation.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your EasyJet subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your EasyJet account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel EasyJet online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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