Endel is a cool app that creates personalized soundscapes to help you focus, relax, or sleep better. They offer different subscription plans, so you can choose the one that fits your needs best, whether you want a monthly or yearly billing option. If you see a charge from them, it's likely for the service that helps boost your mood and productivity with soothing sounds tailored just for you.
Cancelling a subscription to Endel requires navigating through the app or website, which can be somewhat cumbersome. However, users generally find the process straightforward once they locate the cancellation option.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Endel subscription.
How to Cancel Endel: Step by Step
If you purchased through the Endel Website:
Go to the Endel website and log in to your account.
Navigate to your account settings by clicking on your profile icon in the top right corner.
Select Subscription from the dropdown menu.
Locate the Cancel Subscription button and click it.
Follow the prompts to confirm the cancellation.
You should receive a confirmation email regarding the cancellation.
If you purchased through the Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and tap on the Endel subscription.
Select Cancel Subscription at the bottom of the page.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the upper-left corner.
Select Subscriptions.
Find your Endel subscription and tap on it.
Select Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings by clicking the gear icon.
Select Payments from the menu options.
Click on Manage pre-approved payments.
Locate the Endel payment and click on it.
Select Cancel to stop the subscription.
If you purchased through Amazon:
Log in to your Amazon account.
Go to Accounts & Lists and click on Your Account.
Select Your Prime Membership (if applicable).
Find the Endel subscription listing and select Manage Subscription.
Click on Cancel Subscription and confirm the action.
How to Contact Endel
If you need assistance, here's how you can get in touch with Endel's support team.
Contact Customer Support during off-peak hours to avoid long wait times.
Be polite but firm when explaining your request to cancel.
Use a specific cancellation script, such as "I’d like to cancel my subscription, please." This reduces ambiguity.
If offered incentives to stay, politely decline and reiterate your decision to cancel.
Request confirmation of your cancellation via email or message.
Use social media to share your experience if you face difficulties; companies often respond faster.
If you encounter resistance, ask to speak to a supervisor or request escalation to a senior representative.
Check your billing cycle and plan cancellation right before a bill is due to avoid charges.
Document everything—take screenshots of conversations and keep records of your requests.
If you don't get a response, follow up after a few days to ensure your cancellation was processed.
Why Do People Request Refunds from Endel
Cost concerns - Members feel the subscription is too expensive.
Lack of usage - Users do not use the service often enough to justify the cost.
Content availability - Members believe there are insufficient features or content.
Technical issues - Frequent bugs or app malfunctions deter continued use.
Comparison to alternatives - Users find better options available at a lower price.
Life changes - Changes in personal circumstances (e.g., moving, job changes) affect usage.
Compatibility problems - App does not work well with their devices.
Customer service dissatisfaction - Poor support experiences lead to cancellations.
Desire for flexibility - Users prefer pay-per-use options rather than a subscription model.
Feeling overwhelmed - Users feel the content or features are too overwhelming or complex.
Not meeting expectations - The service doesn't deliver on the advertised benefits.
Endel Refund Script
Script
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Dear Endel, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Endel Refund Policy
Endel's subscription can be canceled at any time through your account settings. After cancellation, you will retain access to the service until the end of your current billing cycle, but no refunds will be provided for any unused subscription time.
The Easiest Way to Get a Endel Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Endel—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering an Endel subscription, as some services may employ tactics like requiring you to navigate multiple steps to cancel or only allowing cancellations at specific times. Always check for hidden terms in the contract that might enforce lock-in periods or early cancellation fees, which could catch you off guard. It's essential to read the fine print thoroughly to avoid any unexpected charges or obligations.
Cost concerns - Members feel the subscription is too expensive.
Lack of usage - Users do not use the service often enough to justify the cost.
Content availability - Members believe there are insufficient features or content.
Technical issues - Frequent bugs or app malfunctions deter continued use.
Comparison to alternatives - Users find better options available at a lower price.
Life changes - Changes in personal circumstances (e.g., moving, job changes) affect usage.
Compatibility problems - App does not work well with their devices.
Customer service dissatisfaction - Poor support experiences lead to cancellations.
Desire for flexibility - Users prefer pay-per-use options rather than a subscription model.
Feeling overwhelmed - Users feel the content or features are too overwhelming or complex.
Not meeting expectations - The service doesn't deliver on the advertised benefits.
Account email address
Username or account ID
Payment method used
Date of subscription start
Reason for cancellation
Confirmation number
Subscription plan details
Billing cycle information
Contact information for customer support
Access to the app or website
Before cancelling your Endel subscription, consider that you will lose access to personalized soundscapes tailored to your specific needs and activities. Additionally, any saved playlists or favorite sounds will no longer be available, which could affect your relaxation or focus routines. Remember to check if there are any remaining credits or trial periods that could still be utilized before the cancellation takes effect. Lastly, review your billing cycle to avoid being charged for a new period shortly after cancelling.
Endel's subscription can be canceled at any time through your account settings. After cancellation, you will retain access to the service until the end of your current billing cycle, but no refunds will be provided for any unused subscription time.
Yes, you'll need your password to cancel your Endel subscription. If you've forgotten your password, you can reset it by visiting [this link](https://endel.com/reset-password). Once you've reset your password, you can easily proceed with canceling your subscription.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Endel subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Endel account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Endel online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Endel Endel Audio Endel Subscription Endel Inc. Endel Ltd. Endel App Endel Services Endel Digital Endel Music
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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