Entertainment.com offers a subscription service called Entertainment Digital Membership, which provides access to over 500,000 digital coupons for savings on dining, attractions, activities, shopping, travel, and more across the U.S. and Canada. They have two subscription options: an annual membership billed at $34.99 per year after a 14-day free trial, or a monthly membership billed at $4.99 per month. The membership gives you deals like 2-for-1 and 50% off at national brands and local favorites, and also provides app features to find and save deals based on your location. If you see a charge from them, it's likely from subscribing to their coupon membership service.
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The cancellation process requires using a secure email link to log into the account, navigating through several account options, selecting cancellation reasons, and acknowledging terms. This process, while not overly complex, can take some time and effort but is straightforward with clear steps provided in a secure portal.
Estimated Time
On average, it takes
15 minutes
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minutes to cancel a Entertainment Subscription subscription.
How to Cancel Entertainment Subscription: Step by Step
If you purchased through the Entertainment website:
- Log in to your account on entertainment.com.
- Navigate to the "Manage/Cancel Your Subscription" section.
- Follow the prompts to cancel your Digital Access Membership.
- Confirm your cancellation when prompted.
- You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your name at the top.
- Select "Subscriptions."
- Find and tap on your Entertainment subscription.
- Tap "Cancel Subscription" and confirm.
- Ensure you receive a confirmation of the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the profile icon at the top right.
- Select "Payments & subscriptions."
- Click on "Subscriptions."
- Find and tap on your Entertainment subscription.
- Tap "Cancel subscription" and confirm.
If you purchased through another billing source:
- Check your email for the original purchase receipt or confirmation.
- Follow the instructions provided in that email to cancel your subscription.
- If instructions are not available, visit entertainment.com for further assistance or contact customer support.
Tips & Tricks for Canceling Entertainment Subscription
- Call customer service just before the subscription renews to avoid being billed for the next cycle.
- Immediately cancel after subscribing to secure the current period at a discount, then enjoy the service until the paid period ends.
- Be persistent and firm when speaking to customer service; clearly state that you want to cancel and don’t want any retention offers.
- Request escalation to a supervisor or higher authority if the initial representative resists cancellation.
- Use precise and clear language: "I want to cancel my subscription effective immediately and want no further charges." Avoid ambiguous phrases.
- Keep documentation of all correspondences and confirmations related to cancellation to dispute any wrongful charges later.
- Leverage social media or public forums to escalate your case if traditional customer service fails.
- Be aware of timing: end of the billing cycle or just before renewal is the best time to cancel to avoid extra charges.
- Expect and resist common retention tactics such as offers to pause, discounts, or guilt-tripping and stick to your decision.
- Use your bank or payment method to help if cancellation is impossible—some users report stopping payments or disputing charges as a last resort.
- Avoid canceling via app or website if it’s complicated; try direct phone calls instead, as some companies intentionally complicate digital cancellations.
Entertainment Subscription Customer Service Info
If you need assistance, here's how you can get in touch with Entertainment Subscription's support team.
Cancel Entertainment Subscription Script
Script
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Hello,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription to Entertainment Subscription. Due to recent changes in my financial situation, I am unable to continue with my membership at this time.
I appreciate the service provided thus far and would like to ensure that my subscription is cancelled effective immediately to avoid any further charges. Please confirm the cancellation at your earliest convenience.
Thank you for your assistance!
Best regards.
Frequently Asked Questions
Entertainment Subscription (entertainment.com) allows members to cancel their digital access membership at any time. If the membership is canceled within 30 days of purchase, the membership fee is eligible for a refund. After cancellation, members will no longer have access to the service and subscriptions are typically auto-renewing until canceled.
To cancel your subscription at Entertainment Subscription (entertainment.com), you do need to verify your identity by entering the email address associated with your account. They will then send you a secure link via email to manage and cancel your auto-renewing membership, so you do not need your password directly to cancel. If you do need to reset your password, you can start that process at their account page here: https://account.entertainment.com/
- Price no longer fits budget
- Better content available on other streaming services
- Loss of interest in the content offered
- Rising subscription costs
- Proliferation of ads on previously ad-free plans
- Reduced quality of customer service
- Spending less time at home to use the service
- The service no longer meets personal entertainment needs
- Feeling overwhelmed by too many subscriptions
Entertainment subscription typically allows members to cancel at any time through an online member portal, with no mention of lock-in contracts or early cancellation fees. However, memberships are often valid for set periods like 12 months, and cancellation takes effect after the current billing cycle, meaning users may still be charged through the end of that period. The cancellation process involves confirming cancellation via email and acknowledging terms, with no punitive fees, but members should watch out for the membership term length to avoid unwanted renewals.
Before cancelling your Entertainment subscription, know that the membership provides valuable local and national discounts across the U.S. and Canada, including 2-for-1 deals and up to 50% off coupons for dining, activities, shopping, and travel. Once you cancel, you will continue to have access to these offers only until the end of your current paid billing period. After that, you lose access to all member discounts, offers, and benefits tied to the membership. Also, your membership access requires a valid subscription, and cancellation ends your ability to log in and manage your account after the subscription period expires.
- Email address associated with your Entertainment.com account
- Account number (if prompted, for identity verification)
- Access to your email account (to receive secure portal links)
- Login credentials for your membership account
- Reason for cancellation (typically chosen from a drop-down menu)
- Review and acknowledgment of the Terms of Cancellation
- Timely request, before the next billing cycle, to avoid extra charges
- Contact information for customer support, in case of access issues
We've actually written a step by step guide on how to get a refund from Entertainment Subscription. Check it out!
The Easiest Way to Cancel Entertainment Subscription
If you’re frustrated trying to cancel your subscription, membership, or bill from Entertainment Subscription—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Entertainment Subscription?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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