Farm Fresh To You delivers fresh, organic fruits and vegetables straight from local farms to your doorstep. You can choose a box of fruits, veggies, or a mix, and even customize your box by swapping or adding extra items like jams, eggs, or honey. They offer a subscription service with flexible delivery options—like skipping a delivery or changing how often you get a box. So if you're seeing charges from them, it's likely for your regular delivery of fresh produce and other farm goodies you picked out online.
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Cancellation requires notifying Farm Fresh To You at least 2 days prior to the next delivery and can be done via email form or phone, which is straightforward though requires attention to timing. The process is mostly self-service online with support by phone, making it relatively easy but not instant due to the advance notice requirement.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Farm Fresh To You subscription.
How to Cancel Farm Fresh To You: Step by Step
If you purchased through FarmFreshToYou.com:
- Login to your Farm Fresh To You account.
- Navigate to the Contact Us section.
- Select one of the following options to cancel your subscription:
- Email contactus@farmfreshtoyou.com with your cancellation request.
- Call 1-800-796-6009 to speak to a customer service representative and request a cancellation.
- Fill out the Contact Us web form while logged into your account, providing your cancellation details.
- Make sure to submit your cancellation request on or before 6 p.m., two days prior to your next scheduled delivery.
- If you signed up for the subscription within the last three business days, you can also cancel without following the above deadlines.
If you need assistance, here's how you can get in touch with Farm Fresh To You's support team.
Tips and Tricks for Getting a Farm Fresh To You Refund
- Cancel at least two days before delivery (before 11 am) to avoid late cancellation fees.
- Use multiple contact methods: Call 1-800-796-6009, email contactus@farmfreshtoyou.com, and use the contact form on their website for cancellation requests.
- Request a confirmation email of cancellation every time to have proof.
- Be persistent: Follow up via phone or email if you do not get confirmation or if deliveries/bills continue.
- Escalate by asking to speak to a supervisor if front-line customer service staff are unresponsive or give unclear information.
- Check timing carefully: Cancellation requests must be processed before the next delivery to avoid getting charged for that delivery.
- Skip deliveries if unsure: Use account management to skip deliveries up to three months temporarily while confirming cancellation.
- Beware of auto-ships continuing: Subscription remains active until explicit cancellation is confirmed.
- If cancellation fails repeatedly, escalate to external complaint platforms like BBB for resolution assistance.
- Users report difficulty cancelling through the website portal alone, so phone or email contact is usually necessary.
- Some have had to close their credit card to stop charges, so monitor billing statements closely until cancellation confirmed.
- Use polite but firm language, stating you want to cancel effective immediately and want confirmation to avoid future charges.
Why Do People Request Refunds from Farm Fresh To You
- Unexpected charges after signing up or attempting cancellation.
- Difficulty canceling the subscription online or through customer service.
- Poor customer service including delayed or no responses and unavailability of support.
- Delivery issues such as produce left unattended, spoiled or bruised items.
- Continued billing and deliveries after customers requested cancellations or pauses.
- Misleading or aggressive sales tactics during sign-up.
- Requests for refunds due to undelivered, poor-quality products, or billing problems.
- Repeated solicitation calls after cancellation.
- Deliveries arriving late or inconsistently, leading to spoiled food.
- Missing or incorrect orders with issues in getting refunds.
- Products arriving old, bruised, or damaged.
- Lack of proactive communication or delivery notifications.
- Customer service dismissiveness or encouraging cancellation rather than resolving problems.
Farm Fresh To You Refund Script
Script
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Dear Farm Fresh To You, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Farm Fresh To You Refund Policy
Farm Fresh To You allows customers to cancel their subscription by notifying the company before 6 p.m., 2 days prior to the next scheduled delivery day to ensure proper processing. Cancellations can be made online via email or by phone, and a confirmation email is sent upon cancellation. Outstanding balances will be charged at the time of cancellation, and customers can usually still access their account summary after cancellation.
The Easiest Way to Get a Farm Fresh To You Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Farm Fresh To You—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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