Fastic is an app that helps people with intermittent fasting and tracking their food, water, steps, and fasting times to support healthier habits. They offer a free basic version but also have subscription plans called Basic, Premium, and Pro that provide more personalized fasting calendars, meal planning, nutritional insights, and coaching. Subscriptions can be paid monthly, quarterly, or yearly, and billing is done through common methods like credit/debit cards or digital wallets. So if you're seeing a charge from Fastic, it's likely for one of these subscription plans giving you extra features and support on your fasting journey.
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The cancellation process for a Fastic subscription is relatively straightforward, with options to cancel directly via the app, Google Play Store, Apple App Store, or PayPal if applicable. Instructions are clearly provided, and cancellation mainly involves a few clicks either in the app or on PayPal, leading to a relatively low difficulty score.
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How to Cancel Fastic: Step by Step
If you purchased through the Fastic website:
- Log in to your Fastic account on fastic.com.
- Go to your account settings by clicking on your profile icon.
- Select Subscription from the menu.
- Find the option to Cancel Subscription and click on it.
- Follow the on-screen prompts to confirm the cancellation.
If you purchased through the Apple App Store:
- Open the App Store on your Apple device.
- Tap your profile icon at the top right corner.
- Select Subscriptions.
- Find Fastic in your list of subscriptions.
- Tap Cancel Subscription and confirm when prompted.
If you purchased through the Google Play Store:
- Open the Google Play Store app on your device.
- Tap your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions.
- Locate and select Fastic.
- Tap Cancel subscription and follow the instructions provided.
Tips & Tricks for Canceling Fastic
- Set a reminder to cancel before the free trial ends to avoid automatic annual subscription charges.
- Cancel through the app store (Apple or Google Play) if subscribed via mobile platforms to ensure the subscription is effectively ended.
- Delete the app alone does not cancel the subscription; always ensure to cancel via subscription settings.
- Reply firmly and consistently with "I want to cancel my subscription" if you have to contact support, to avoid being persuaded to continue.
- Cancel immediately after subscribing if possible, as some subscriptions allow you to keep the paid period but prevent auto-renewal.
- Use direct email cancellation requests to info@fastic.com if app or store cancellation is unclear.
- Cancel at least 24 hours before the end of the current billing period to prevent automatic renewal.
- Check payment method settings like PayPal if subscription was paid directly through website, and cancel through those platforms.
- Consider using virtual or burner credit cards when subscribing to avoid future unwanted charges and simplify cancellation.
- Keep proof of cancellation and monitor your bank statements to ensure no continued charges.
Fastic Customer Service Info
If you need assistance, here's how you can get in touch with Fastic's support team.
Cancel Fastic Script
Script
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Dear Fastic Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Unfortunately, I have found that I am not using the service as much as I anticipated and believe it's in my best interest to discontinue at this time.
I appreciate the experience I've had with Fastic and thank you for your support in this matter. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Fastic allows users to cancel their subscription at any time, effective at the end of the selected subscription term. If not canceled, the subscription automatically renews indefinitely, but can be terminated by either Fastic or the user with one month's notice. Cancellations can be made via the app, email, or website; if purchased through an app store, cancellation must follow that platform's process. Any prepaid amounts are refunded on a prorated basis.
To cancel your Fastic subscription, you generally do not need your password because you can cancel through the app store or by contacting Fastic via email (pay@fastic.com). If you registered directly on their website and need to manage your subscription, you would need to sign in with your password, and if you have forgotten it, you can reset it via this link: https://web.fastic.com/sign-in (clicking 'Forgot password?'). So, while cancellation itself might not always require a password, managing the subscription through their website does require login credentials.
- Unwanted automatic subscription charges after free trial ends without clear reminders.
- Continued billing despite cancellation requests, causing frustration and refund demands.
- Push notifications frequently asking users to pay for premium features they do not desire.
- Annoying ads and payment demands leading to app deletion.
- Lack of detailed nutritional information such as calories and fats which some users expect.
- Unavailable desired features like automatic end of fast or extended fast recording.
- Job loss or personal financial reasons leading to cancellation.
- Users feeling the free version suffices, making subscription unnecessary.
Fastic allows cancellation of subscriptions at any time, typically at the end of the selected term, with no explicit mention of lock-in contracts or early cancellation fees in their terms. However, the subscription automatically renews indefinitely unless cancelled, so if you don't cancel before renewal, you may be locked into the next term. Cancellation can be done via the app, website, or email, but if purchased through app stores, cancellation must follow their procedures. Be aware there is no contractual obligation to continue, but missing the cancellation window means you get charged for another period.
Before cancelling your Fastic Plus subscription, know that you will lose access to Premium features included in the subscription. However, your basic Profile will remain accessible even after cancellation. You can cancel at any time at the end of your current subscription period, and if you choose to return to Fastic Plus later, you can resume your membership without issues. For any problems or questions during the cancellation process, you can contact their support at pay@fastic.com.
- Login credentials for your Fastic account (email address and password) to access your subscription details on the app or website.
- Email address associated with the subscription if requesting cancellation via email (e.g., to info@fastic.com).
- Purchase method/platform details to determine cancellation steps:
- For Google Play: Your Google Account login, access to the Google Play app or website, and identification of the active subscription.
- For Apple App Store: Your Apple ID, device access, and the ability to navigate to Subscriptions in Settings.
- For direct Fastic website purchases (including PayPal): PayPal account login (if applicable) to manage and cancel automatic payments.
- Subscription name or details ("Fastic Plus"), to avoid confusion if you have multiple subscriptions.
- Proof of purchase or receipts (especially for Apple or Google subscriptions, if there’s any ambiguity over account ownership).
- Reason for cancellation (optional, but sometimes requested in support emails or website forms).
We've actually written a step by step guide on how to get a refund from Fastic. Check it out!
The Easiest Way to Cancel Fastic
If you’re frustrated trying to cancel your subscription, membership, or bill from Fastic—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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