Can I Cancel Fitbit: Health & Fitness at Any Time?

Fitbit allows you to cancel your subscription at any time, but the cancellation only takes effect at the end of the current subscription term, meaning you won’t get a refund for the remaining period you already paid for. You should be aware that Fitbit subscriptions are non-refundable, so if you miss canceling before a renewal, you’ll be charged for the full period and continue to have access until it ends. There are no early-cancellation fees or lock-in contracts, but the key point is to cancel in advance to avoid unwanted charges.

Why Do People Cancel Fitbit: Health & Fitness?

Premium service offers very little value for the price Users charged to view the data the app collects, seen as unfair Poorly designed clock faces with lack of customization options Only one clock face allows either persistent heart rate or pedometer, but not both Clock face showing heart rate and time criticized for no date or steps displayed and awkward appearance Desire for a customizable clock face showing heart rate, steps, time, and date at a glance Premium video content became inaccessible after app upgrade Inaccessible premium features leading to subscription cancellation plans

What Information Do I Need to Cancel Fitbit: Health & Fitness?

Login credentials (Google Account or Fitbit username/password used for your subscription) Knowledge of where you purchased the subscription (fitbit.com, Google Store, App Store, Google Play Store, PayPal, or other third-party stores) Access to the Fitbit app or relevant app store account (to locate and manage your subscription settings) Subscription details (subscription type, renewal date, and active status) Access to payment method or payment account (such as PayPal, for some store-specific cancellations) Ability to navigate to subscription management or account settings in the Fitbit app or online store Device access (phone, tablet, or computer with the Fitbit app or store access enabled)

What Should I Know Before Cancelling Fitbit: Health & Fitness?

Before cancelling your Fitbit Premium subscription, know that you will lose access to all premium features such as personalized insights, dynamic workouts, and advanced health tools exclusive to Premium members. However, your basic account data and history will still be accessible in the Fitbit app, and your Fitbit device will continue to work normally. If you resubscribe later, your previously tracked data will not be lost. Keep in mind that you lose access to Premium Challenges if you were participating in them, but your Fitbit Coach personalized video workouts remain in your account even after cancellation.

What is Fitbit: Health & Fitness's Cancellation Policy?

Fitbit Premium subscriptions can be canceled anytime through the subscription management page of the app store where the subscription was originally purchased. If you subscribed with a Google account or Google One membership, cancellations must be managed via support.google.com. Subscriptions purchased directly on fitbit.com will stop auto-renewing after February 29, 2024, and will require resubscription through the Fitbit app after expiration. Fitbit does not mention refunds after the subscription has started.

Do I Need My Fitbit: Health & Fitness Password to Cancel?

To cancel your Fitbit Premium subscription, if you signed in with a Google account, you can manage or cancel it through support.google.com without needing a Fitbit password. If you signed in using a Fitbit login (username and password), Fitbit advises creating a Google account to manage or cancel your subscription rather than using the Fitbit password. For subscriptions purchased through the Fitbit app, cancellation is done via your phone's app store subscription settings. If you need to reset your Fitbit password for other reasons, you can do so here: https://www.fitbit.com/login?redirect=/forgot-password.

Can I Get a Refund from Fitbit: Health & Fitness?

We've actually written a step by step guide on how to get a refund from Fitbit: Health & Fitness. Check it out!

How to Cancel Fitbit: Health & Fitness (2026)

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The cancellation process is relatively straightforward for users who purchased the subscription through common platforms like the Fitbit app, Google Play Store, or Google One. However, it can be slightly complex for those who purchased with a Fitbit login requiring creation of a Google account for management or those who subscribed via other stores, necessitating navigation through different platforms to cancel.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Savings over 5 years from cancelling your $15/month subscription

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Fitbit: Health & Fitness Refund Policy

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Fitbit: Health & Fitness subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Fitbit: Health & Fitness account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Fitbit: Health & Fitness online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.