Fitflow AI offers personalized fitness and wellness services through their app, including health coaching with tailored workout plans and milestone challenges, as well as peaceful walking workouts and 28-day fitness programs like Wall Pilates. They focus on helping you enhance your fitness and personal development in a supportive and engaging way. The service operates on a monthly subscription basis, so you might be getting billed each month starting from when you first subscribed. You can manage your subscription through the app and cancel it anytime if you want to stop.
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Cancelling a subscription on FitFlow AI is relatively straightforward as it can be done directly through the user's profile by turning off auto-renewal under the Subscriptions section. The user receives a confirmation email after cancellation, making the process clear and user-friendly, which rates it low on the difficulty scale.
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How to Cancel Fitflow AI: Step by Step
If you purchased through Fitflow.ai:
- Log in to your account on fitflow.ai.
- Navigate to your Profile.
- Select Subscriptions.
- Turn off auto-renewal for your subscription.
- Follow the prompts to confirm your cancellation.
- You will receive a confirmation email that your subscription is canceled.
If you purchased through Customer Support:
- Email support@fitflow.ai for assistance.
- Request cancellation of your subscription in the email.
- Wait for a confirmation email indicating your subscription has been canceled.
Tips & Tricks for Canceling Fitflow AI
- Use clear and firm language in emails or chats when requesting cancellation; be direct without inviting negotiation.
- Send cancellation requests via email to support@fitflow.ai with a clear statement of your desire to cancel and request confirmation.
- Keep a record of all communications, including dates and times you sent cancellation requests and any replies.
- Request confirmation of cancellation explicitly and follow up persistently if no response is received.
- Escalate by mentioning consumer protection rights (e.g., mention laws in California, Connecticut, EU, or UK about cancellation and refunds) if initial attempts fail.
- Submit cancellation requests close to billing cycle end dates to avoid being charged for the next period.
- Use proof of dissatisfaction or non-use (screenshots or evidence of not using the service) for refund claims, especially within the trial period.
- Be aware that refunds are typically only given during trials or under specific legal conditions; otherwise, payments may be non-refundable.
- Persist beyond initial rejections by escalating politely but firmly through customer support until cancellation is confirmed.
Fitflow AI Customer Service Info
If you need assistance, here's how you can get in touch with Fitflow AI's support team.
Cancel Fitflow AI Script
Script
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Dear Fitflow AI Support,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription effective immediately. Unfortunately, due to personal reasons, I find it necessary to discontinue my use of the service at this time.
I have appreciated the service provided, but I am unable to continue my subscription. Please confirm the cancellation and let me know if there are any further steps I need to take.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Fitflow AI offers subscription packages with auto-renewal unless canceled before the period ends. Users must cancel through their profile before the current period expires to avoid further charges. Payments are generally non-refundable, including unused portions; refunds are only at the company's discretion or as required by law.
You do need access to your Fitflow AI account, including your password, to cancel your subscription through the website by going to Profile > Subscriptions and turning off auto-renewal. There is no mention of phone or unauthenticated chat support for cancellation, so having your login credentials is necessary. If you need to reset your password, you can do so here: https://fitflow.ai/password-reset . For account deletion, you need to contact their customer care via support@fitflow.ai.
- High cost compared to perceived value or budget constraints
- Lack of desired features or benefits promised
- Poor customer support experience or slow response times
- Technical issues with the app or platform usability
- Limited workout variety or repetitive content
- Unmet fitness goals or no visible progress
- Better alternatives available elsewhere
- Infrequent app updates or stale content
- Automatic renewal without clear consent causing surprise charges
- Lack of personalized training plans or customization
- Change in personal circumstances like injury or loss of interest
- Subscription glitches leading to double charges or payment errors
- Privacy concerns about data usage or sharing
- Difficulty in canceling subscription or poor cancellation policy
- Advertisements or upselling within the app experience
FitFlow AI uses several measures that make cancellation and refunds tough. Once you purchase, the transaction is final and non-refundable except under very limited conditions, like legal requirements or their discretionary refunds. Even if you cancel early or use installment payments, you must pay all due fees. Auto-renewal happens automatically unless you cancel before the period ends, and refunds are only considered if you contact them within a short window and meet strict requirements, such as following their program for at least 7 days and showing evidence of use. Essentially, there are no early cancellation fees, but you cannot avoid paying for the full period once purchased and refunds are rare and heavily restricted.
Before cancelling your FitFlow AI subscription, know that your access to personalized workout plans, challenges (including premium ones that might require additional purchase), workouts, and progress tracking will end once the subscription period expires. You need to cancel before the renewal date to avoid being charged for the next period, but keep in mind that payments are generally non-refundable, including for unused periods. Cancellation stops the automatic renewal, but you retain access until the current subscription expires. There's no explicit refund policy except under special conditions or legal requirements, so plan accordingly.
- Account login credentials (email and password) to access your Fitflow AI profile
- Knowledge of your subscription type (initial/trial period or monthly package)
- Awareness of your subscription's expiry date to ensure timely cancellation
- Access to Profile > Subscriptions section on the Fitflow AI website
- Ability to turn off auto-renewal through the website profile controls
- Email address associated with your Fitflow AI account (needed if contacting support)
- Direct support contact details (if deletion or additional help is required): support@fitflow.ai or 1-888-248-5134
- Request for a confirmation email after successful cancellation
We've actually written a step by step guide on how to get a refund from Fitflow AI. Check it out!
The Easiest Way to Cancel Fitflow AI
If you’re frustrated trying to cancel your subscription, membership, or bill from Fitflow AI—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Fitflow AI?
- Fitbod - Customized workouts based on goals and equipment.
- Freeletics - Bodyweight workouts with AI coaching and nutrition guidance.
- JuggernautAI - Powerlifting-focused AI workout app.
- Peloton - Cardio workouts with live and on-demand classes.
- Aaptiv - Audio-based workouts with personalized plans and certified trainers.
- Zing AI - Personalized training for bodyweight, cardio, or strength with real-time feedback.
- Coachify - AI-generated gym workout plans with nutrition tracking.
- Fitness AI - Personalized workout plans adapting through machine learning.
- Evolve AI - AI personalized strength training tailored for multiple goals.
Fitflow AI, Fitflow, Fitflow.ai
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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