FrndlyTV is a streaming service that offers three subscription plans starting at $8.99 per month. You can pick from Basic, Classic, or Premium plans based on how many screens and DVR recording time you want. They include over 50 feel-good channels and even have a 7-day free trial to test it out. If you subscribe, you'll be billed monthly, but you can cancel anytime if you decide it's not for you.
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The cancellation process is straightforward with clear steps provided on their help site for different subscription platforms (website, Roku, Amazon Fire, VIZIO). Users can cancel online easily without needing to contact support, and confirmation is immediate via email.
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How to Cancel FrndlyTV: Step by Step
If you purchased through FrndlyTV.com:
- Go to your Frndly TV Settings and sign in, if requested.
- Select "Turn Off Auto-Renew".
- On the screen "Your Next Binge-Worthy Lineup Awaits!", select Cancel Plan.
- Follow the on-screen prompts until you see "Your subscription renewal has been successfully canceled", then select OK.
If you purchased through Roku:
- Go to your Roku Subscriptions and sign in if requested.
- Select Manage Subscription for your Frndly TV subscription.
- Select Turn Off Auto-Renew and Confirm Changes.
If you purchased through Amazon Fire:
- Go to your Amazon Subscriptions and sign in if requested.
- Manage your Frndly TV subscriptions.
- Follow the on-screen instructions to turn off the auto-renewal.
If you purchased through VIZIO:
- Go to VIZIO's website and sign into your account.
- Go to Subscriptions & Purchases.
- Select Update next to your Frndly TV subscription.
- From the list of available plans, select the one you want and then Cancel Subscription.
Tips & Tricks for Canceling FrndlyTV
- Cancel via the chat app as phone support is largely unavailable or disconnected.
- Request cancellation and refund explicitly in chat, noting any price increases or unexpected charges.
- Expect a $15 processing fee deducted from refunds, often not disclosed upfront.
- Escalation in chat is difficult; managers or phone call requests are often denied and chats may be closed abruptly.
- Keep proof of cancellation confirmation emails or screenshots to dispute wrongful charges.
- Check account settings after cancellation to confirm status, as some users report not receiving cancellation confirmation emails.
- Provide detailed account and payment info in disputes to facilitate investigation.
- Cancel a day or two before billing cycle renewal to avoid being charged for the next period; access continues until billing period ends.
- Cancellation does not always stop immediate access or delete DVR recordings; recordings are kept for months depending on subscription type.
- Be persistent and precise with language—state "I want to cancel my subscription and stop all future charges immediately." Repeat if needed.
- Watch out for multiple or duplicate accounts that can cause duplicate charges; clarify this with customer service if applicable.
- Use timing tactically, such as cancelling during or just before free trial end to maximize service use without incurring charges.
- Consult forums like Reddit for live user reports on current company practices and customer service behavior.
- Escalate by emailing support with photo evidence of cancellation confirmation if chat support does not resolve issues.
FrndlyTV Customer Service Info
If you need assistance, here's how you can get in touch with FrndlyTV's support team.
Cancel FrndlyTV Script
Script
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Hello FrndlyTV Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to financial reasons, I have decided to cut back on monthly expenses, and unfortunately, I can no longer justify the subscription cost at this time.
I appreciate the service you provide and will consider returning in the future when my circumstances change. Please confirm the cancellation of my subscription and any final billing details.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
FrndlyTV allows you to cancel your subscription according to the platform you used to subscribe (FrndlyTV.com, Roku, Amazon Fire, or VIZIO) by turning off auto-renewal through account settings. Cancellation stops future billing but allows access to the service until the current subscription period ends. A confirmation email is sent immediately upon successful cancellation; if not received, the cancellation is incomplete and you should contact support.
To cancel your FrndlyTV subscription, you generally need to sign in to your account at FrndlyTV.com. This means you will need your password to access your account to turn off auto-renew and cancel the subscription. If you do not remember your password, you can reset it at this URL: https://watch.frndlytv.com/authenticator/change-password. Follow the password reset instructions on that page to regain access and proceed with cancellation.
- Unexpected or higher-than-expected charges, including being charged for annual subscriptions instead of monthly or free trial expectations.
- Difficulty or inability to cancel subscriptions during free trial periods, especially on platforms like Roku.
- Poor service quality and technical issues with the app, such as bugs, repeated audio, missing thumbnails, and features like no channel logos in the guide.
- Billing issues including no advance notice for annual renewal and refusal of refunds after cancellation.
- Receiving unsolicited promotional emails without a working unsubscribe option.
- Dissatisfaction with customer support, including unhelpful, impolite, and ineffective responses with no escalation to advanced support.
- Frustration from service limitations, like short DVR recording retention without premium purchase and no user profiles causing mixed DVR content.
- Confusion about subscription plans, automatic renewals, and billing procedures.
- Negative experiences leading to cancellations, such as hours spent troubleshooting with ineffective support.
FrndlyTV allows you to cancel your subscription at any time without any contracts, lock-ins, or early cancellation fees. Once you cancel, the auto-renewal is stopped, but you can continue using the service until the end of your current billing period. The key thing to watch out for is to ensure you receive a cancellation confirmation email; otherwise, your cancellation might not be complete.
Before cancelling your FrndlyTV subscription, know that you will lose access to all live TV channels and on-demand content once your current subscription period ends. However, you can continue to enjoy the service until the end of your paid period—whether it's monthly or annual—after which access immediately stops. Also, if you have used the unlimited cloud DVR feature, any recordings will no longer be accessible once your subscription ends. Be sure to cancel before your next billing date to avoid being charged for the next cycle, and remember that there are no refunds for canceled subscriptions as access is provided for the full prepaid term.
- Login credentials (email address and password) for your FrndlyTV account or the third-party platform you used to subscribe (e.g., Roku, Amazon, or VIZIO)
- Access to the subscription management page via FrndlyTV.com or your third-party provider (Roku, Amazon, VIZIO)
- Method of original subscription (knowing whether you subscribed directly, or via Roku, Amazon, or VIZIO)
- Email address associated with your account (for receiving confirmation of cancellation)
- Ability to receive confirmation email (to verify successful cancellation)
- If cancelling via email: Provide your full name, address, and account email to help identify your account
- For subscription via PayPal or credit/debit card: No payment info needed for cancellation; just account login is sufficient
- No account number or billing information is required for cancellation through online account access
We've actually written a step by step guide on how to get a refund from FrndlyTV. Check it out!
The Easiest Way to Cancel FrndlyTV
If you’re frustrated trying to cancel your subscription, membership, or bill from FrndlyTV—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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