Customer support is available daily from 8 AM to 8 PM Eastern Time.
2 - Use the Online Chat: Visit g-plans.com and engage in a chat with support on the website.
G-Plans offers personalized nutrition and weight loss programs with subscription plans like the Pro Plan, which creates custom meal plans tailored to your metabolic body type, and the Maintenance Plan to help you keep your weight goals. You take a quiz and pick your favorite foods, and then they send you weekly meal plans created by their medical team. They also offer a delivery service for fresh, perfectly balanced meals made with organic ingredients. If you see a charge from G-Plans, it’s usually a subscription payment for these ongoing meal plans or support programs, which you can cancel anytime by contacting them or through their website.
The cancellation process for G-Plans is quite straightforward as users can easily cancel or change their plan by calling a toll-free number or using the chat feature on the site during business hours. This makes the cancellation process quick and accessible without complex steps or delays.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a G-Plans subscription.
How to Contact G-Plans
If you need assistance, here's how you can get in touch with G-Plans's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
What People Say About G-Plans
0
0 reviews
Have you used G-Plans? Share your experience by leaving a review.
G-Plans Refund Policy
G-Plans membership subscription fees are automatically billed continuously until you cancel by calling their toll-free number or chatting on their website. Refunds are generally not given for processed orders of meals, medications, supplements, or scheduled appointments, and discounted products/services are non-refundable. You can cancel within 30 days for a full refund only on the Pro Plan; other plans do not offer a 30-day money-back guarantee. Appointment cancellations within 72 hours are non-refundable.
Get help with your refund
"This app saved me $127 in minutes"
Loading pricing information...
Frequently Asked Questions
G-Plans may make it difficult to cancel immediately by requiring you to call a toll-free number or chat with them to cancel, rather than a simple online cancellation option. They have non-refundable policies for months in which medication orders, medical consultations, or appointments have been scheduled or occurred, and canceling after receiving products or services may incur fees. Additionally, only their Pro plan offers a 30-day money-back guarantee for a full refund if canceled within that timeframe, while 3-month and 12-month plans do not, meaning longer commitment plans lack refund options and may lock you in.
Change in program after medical provider consultation leading to cancellation of existing plan.
Plans with processed orders for meals, medications, supplements, or scheduled medical and nutritional appointments are not eligible for refunds.
Discounted products or services are non-refundable due to upfront savings.
Canceling a plan after receiving products or services may incur fees.
Appointments canceled within seventy-two (72) hours of the scheduled time are non-refundable.
Products and services may be withheld if payment fails or automatic payment is unsuccessful.
Refunds may be eligible if the medical provider changes the program to a lower cost plan, and G-Plans will refund the difference.
Email address associated with your G-Plans account
Account login credentials (email and password) if canceling online
Subscription or plan details (type of plan or service you wish to cancel)
Transaction or purchase details (such as date of purchase and amount, if contacting support)
Access to confirmation/cancellation emails (keep for your records)
Proof of payment (if needed during customer service interactions)
Phone number used for account registration (optional, sometimes requested)
Access to your platform account if canceled through Apple or Google (iOS/Android): Apple ID or Google account credentials
Contact method (such as ability to call G-Plans support, email support@g-plans.com, or chat on website)
Save any needed data from your plan before canceling (data may become inaccessible after cancellation)
Before canceling a G-Plans subscription, know that once you start receiving products or services, such as meals, medications, or medical consultations, you may incur fees and these are generally non-refundable. You will lose access to all customized nutrition plans, medical appointments, and scheduled supplements tied to your subscription. Automatic payments will continue indefinitely unless you actively cancel or change your plan. Also, cancellation or rescheduling of medical appointments must be done through the G-Plans app, and appointments canceled within 72 hours are non-refundable. Lastly, discounted products or services purchased upfront are non-refundable, so plan your cancellation carefully.
G-Plans membership subscription fees are automatically billed continuously until you cancel by calling their toll-free number or chatting on their website. Refunds are generally not given for processed orders of meals, medications, supplements, or scheduled appointments, and discounted products/services are non-refundable. You can cancel within 30 days for a full refund only on the Pro Plan; other plans do not offer a 30-day money-back guarantee. Appointment cancellations within 72 hours are non-refundable.
To cancel your G-Plans subscription, you do not necessarily need your password as you can cancel by calling their toll-free number (619) 220-9009 or chatting with support on their website, which may not require password authentication. However, if you prefer to manage your subscription via the app, you might need to log in, which would require your password. If you need to reset your password, you can visit the support page for login help here: https://help.g-plans.com/en/articles/1594035-how-do-i-log-in-to-my-mobile-app. This allows you to reset your password if needed before managing your subscription through the app.
We've actually written a step by step guide on how to get a refund from G-Plans. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your G-Plans subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your G-Plans account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel G-Plans online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓10,000+ subscriptions cancelled
✓Cancellation Expert
6 cancellation experts online right now
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)