Gaia is a streaming service that offers over 8,000 ad-free videos on topics like yoga, meditation, wellness, and personal growth. They have a few subscription options: a monthly plan for $13.99, an annual plan for $119 (which saves you money over the monthly plan), and a premium Gaia+ annual plan for $299 that includes extra workshops and event discounts. All plans come with a 7-day free trial and let you watch on any device like your phone, TV, or computer. If you see a charge from Gaia, it's likely for one of these subscriptions that lets you stream their content anytime and anywhere.
Difficulty
12345
678910
Easy
Medium
Very Hard
The process is straightforward for users who subscribed directly through Gaia's website, involving logging in, navigating to the account section, and selecting cancel membership. However, complications arise if the subscription is through a third-party provider or if no confirmation email is received, which can cause delays or confusion, hence the score is slightly above the easiest.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Gaia subscription.
How to Cancel Gaia: Step by Step
If you purchased through Gaia.com:
- Log in to your Gaia account at www.gaia.com/account via a web browser.
- Click on your circular avatar icon in the top right of the Gaia website, and choose "My Account."
- Select "Cancel Membership" from this page.
- Follow the prompts until you receive a confirmation email confirming the cancellation. If you do not receive a confirmation email, your account is still active.
If you purchased through iTunes:
- Open the Settings app on your device.
- Tap on your name at the top to access your Apple ID settings.
- Select Subscriptions.
- Find and select your Gaia subscription from the list.
- Tap on Cancel Subscription and confirm your cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the menu (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find your Gaia subscription and tap on it.
- Tap on Cancel Subscription and follow the on-screen instructions to confirm.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Select Streaming Channels.
- Select Manage Subscription.
- Select your Gaia subscription.
- Choose Cancel Subscription and confirm your cancellation.
Tips & Tricks for Canceling Gaia
- Cancel at least a couple of days before the renewal date to avoid being charged for another period, but be prepared for possible charges regardless.
- Get a written confirmation email when you cancel the subscription to have proof of the cancellation request.
- If charged after cancellation, immediately contact customer support with your cancellation proof to request a refund.
- Escalate the issue by posting on forums like Reddit if support does not act promptly, as public visibility can speed up resolution.
- Check your account after cancellation to confirm the subscription status shows cancelled; if not, follow up with support.
- If using iPhone, cancel through your phone settings under subscriptions instead of through Gaia directly to ensure the subscription is stopped.
- Unlinking payment methods like PayPal or credit cards can help stop further charges if cancellation is difficult.
- Time your cancellation to avoid known price hikes to prevent getting locked into higher renewal fees.
Gaia Customer Service Info
If you need assistance, here's how you can get in touch with Gaia's support team.
Cancel Gaia Script
Script
Copy
Dear Gaia Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription, as I have decided to take a break from my membership for personal reasons. I appreciate the services provided, but at this time, I feel it’s best to cancel my subscription.
Please let me know if you need any further information to process this request. Thank you for your assistance!
Best regards,
Frequently Asked Questions
Gaia allows you to cancel your membership at any time, after which they will stop processing charges while letting you continue to access Gaia until the end of your paid period. To cancel, log in to your account on Gaia.com, go to 'My Account,' select 'Cancel Membership,' and confirm via the email you receive. Note that deleting the app does not cancel your subscription, and if subscribed via third parties like iTunes or Roku, cancellations must be done through those providers directly.
To cancel your Gaia subscription, you do need to log in to your Gaia account using your password. If you don't remember your password, you can reset it by clicking the 'Forgot Password' link on the Gaia login page to receive a reset password link. After logging in, you go to 'My Account,' then 'Cancel Membership' to complete the cancellation. Note that deleting the app will not cancel your subscription, and if you subscribed through a third party, you need to cancel directly with them. You can reset your password here: https://www.gaia.com/account/password-reset
- Frequent app glitches and freezing, causing interrupted usage and incomplete tracking.
- Poor user interface (UI) and usability issues that frustrate users.
- Lack of regular updates and improvements to the app.
- Significant price increases leading to dissatisfaction and consideration of alternatives.
- Difficulty canceling subscriptions, especially through third-party providers (Amazon, iTunes, Google Play).
- Unexpected or unauthorized charges post-cancellation attempts.
- Unresponsive or ineffective customer service, including lack of phone support and slow email responses.
- No or partial refunds even when subscriptions are canceled promptly.
- Confusing subscription terms and automatic renewals leading to accidental renewals or subscriptions.
- Content quality dissatisfaction, including views of some content as pseudoscience or fake videos.
- Marketing practices perceived as manipulative, such as requiring emails before viewing pricing and unclear upgrade options.
- Lack of support for certain devices impacting accessibility.
- Feeling that the company has shifted focus from user needs to profit after acquisition by a larger corporation.
You can cancel your Gaia subscription at any time, but be aware that deleting the app or your account within the app does not cancel the subscription—you must cancel through your account settings on their website or through the third-party provider if you subscribed that way. There are no early cancellation fees or lock-ins, but Gaia does not provide refunds or credits for partially used billing periods, so you will still have access until the end of the paid period, and charges will not be stopped mid-cycle. Watch out for having multiple subscriptions, which can cause continued charges even after cancellation.
Before cancelling your Gaia subscription, you should know that you will lose access to all Gaia content and features as soon as your current paid membership period ends. Gaia will stop processing charges upon cancellation, but you retain access until the end of your subscription term. It is important to ensure your cancellation goes through properly because active charges may continue if you have multiple subscriptions or if the cancellation is incomplete. Also, after cancellation, you will no longer be able to stream Gaia's exclusive videos, access member-only content, or use Gaia's app features that require a paid subscription.
- Gaia account email address associated with your subscription
- Gaia account password (if canceling online via account portal)
- Subscription method (directly with Gaia or through a third party like iTunes, Amazon, Roku, Google Play, etc.)
- Login access to Gaia.com (for direct subscription cancellation)
- Relevant third-party login details (if subscription was started via a third-party provider)
- Confirmation that you are the account holder (may be needed if contacting customer support, sometimes requiring ID verification)
- Reason for cancellation (optional, but sometimes requested during cancellation process)
- Proof of continued charges (if you are still being billed after trying to cancel; may require screenshot or transaction details)
- Contacting support via email: Clearly state your request, include account email, and any troubleshooting steps you've tried
We've actually written a step by step guide on how to get a refund from Gaia. Check it out!
The Easiest Way to Cancel Gaia
If you’re frustrated trying to cancel your subscription, membership, or bill from Gaia—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Gaia?
Gaia Inc, Gaia, Gaia TV, Gaia Subscription, Gaia Membership, Gaia Charge, Gaia.com
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
