Gentlove offers subscription services called Premium and Premium PLUS that give you extra features to enjoy more on their platform. With Premium, you get unlimited chatting, access to full profiles, photos, location info, and some search and reaction limits. Premium PLUS offers even more perks like unlimited reactions, advanced search filters, and special lists such as "They like me" and "Visitors." These subscriptions auto-renew automatically unless you cancel, saving you the hassle of paying every time. If you're seeing charges from Gentlove, it's likely for one of these subscriptions you signed up for to get more out of their service.
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Cancelling a subscription on Gentlove is straightforward as users only need to navigate to the Settings, select Subscriptions, and use a clearly labeled Cancel option in just a few clicks. The process is clearly explained for both PC and mobile versions with no extra hurdles like contacting support, making it very easy.
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How to Cancel gentlove: Step by Step
If you purchased through gentlove.com:
- Go to **Settings**.
- Select **Subscriptions**.
- Under the desired subscription, tap on **Learn more**.
- At the bottom, you'll see an option. If you want to keep your subscription, choose the option and then press **Keep subscription**. If you still want to cancel, choose **I want neither, thanks**.
- Select **Cancel subscription**.
- Confirm the cancellation by selecting **Cancel subscription** one more time and confirming your email.
- Choose **Disable auto-renewal**.
- Enter the reason for disabling your subscription and tap **Next**.
Tips & Tricks for Canceling gentlove
- Contact customer support multiple times:
- Use firm, polite language:
- Cancel before billing cutoff:
- Document all communications:
- Request final confirmation:
- Escalate if ignored:
- Use timing to your advantage:
- Check billing statements:
gentlove Customer Service Info
If you need assistance, here's how you can get in touch with gentlove's support team.
Cancel gentlove Script
Script
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Hello Gentlove Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. After careful consideration, I have decided to discontinue my membership as I am currently reallocating my budget and will no longer require the services provided.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Gentlove allows you to cancel the automatic renewal of your subscription through the Settings menu under the Subscriptions section on both PC and mobile versions. Once you cancel auto-renewal, you will retain all benefits of the paid subscription until the end of the current paid period, but no further payments will be charged. If the service was not activated after payment, you should contact their support with payment details for assistance.
To cancel your subscription on Gentlove, you need to go through the Settings under Subscriptions and follow the cancellation steps. During the cancellation process, you will need to confirm your email, which implies you need account access, but it does not explicitly state that you need your password to complete the cancellation. If you do need to reset your password, you can do so here: https://gentlove.com/resetpassword
- Difficulty canceling subscriptions leading to unwanted continued charges.
- Unauthorized automatic charges on bank cards causing refund requests.
- Perception of scam or fraudulent activity due to deceptive payment practices.
- Dissatisfaction with the service value, such as considering the app a waste of time and money.
- Requests for refunds after accidental or misunderstood subscription payments.
Gentlove allows you to cancel your subscription at any time, but they use a trick of presenting special offers to keep your subscription when you attempt to cancel, which can be a pain point. You must go through multiple steps including confirming your email and disabling auto-renewal to fully cancel. There are no contracts, lock-ins, or early-cancellation fees mentioned, but you lose all subscription benefits immediately upon cancellation, and there is an option to pause instead of cancel if you want to resume later.
Before cancelling your Gentlove subscription, know that along with the cancellation, you will lose benefits such as unlimited conversations, likes, and other premium features. Instead of outright cancelling, you have the option to pause your subscription, which suspends it for 7 days and allows you to resume anytime. If you decide to cancel, the process involves going to Settings > Subscriptions, selecting your subscription, and confirming the cancellation and disabling auto-renewal. Consider pausing first to avoid losing access to premium features immediately.
- Account login credentials (to access your account settings)
- Confirmation of email
- Reason for disabling the subscription
- Identifying the specific subscription you wish to cancel
We've actually written a step by step guide on how to get a refund from gentlove. Check it out!
The Easiest Way to Cancel gentlove
If you’re frustrated trying to cancel your subscription, membership, or bill from gentlove—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to gentlove?
GENTLOVE, GENTLOVE.COM, GENTLV, GNTLV, GENTLOVE PREMIUM, GENTLOVE MEMBERSHIP, GENTLOVE SUBSCRIPTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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