Grammarly is an online tool that helps with checking grammar, spelling, plagiarism, and even rewriting sentences to make your writing clearer. They offer a Free plan with basic features and a Pro plan that costs $12/month if billed yearly or $30 if billed monthly, which gives you extra tools like advanced writing suggestions and plagiarism detection. Businesses and teams can also get an Enterprise plan with more custom features. So, if you're seeing a charge from Grammarly, it's likely for one of their subscription plans giving you access to these helpful writing tools.
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The process involves straightforward navigation to the Subscription page, scrolling to the bottom, clicking Cancel Subscription, confirming, and selecting a reason which is fairly simple and quick.
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How to Cancel Grammarly: Step by Step
If you purchased through Grammarly.com:
- Log in to your Grammarly account at grammarly.com/signin.
- Navigate to the Subscription settings by going to Subscription page.
- Scroll down to the bottom of the page.
- Click Cancel Subscription.
- Click Yes, continue to proceed with cancellation.
- Choose a reason for cancellation from the options provided.
- Click Cancel Subscription to finalize the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Tap Payments & subscriptions, then Subscriptions.
- Select your Grammarly subscription.
- Tap Cancel subscription.
- Follow the prompts to confirm your cancellation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your name at the top and select Subscriptions.
- Find your Grammarly subscription in the list.
- Tap Cancel Subscription.
- Follow the prompts to confirm your cancellation.
Tips & Tricks for Canceling Grammarly
- Cancel well before renewal date to avoid automatic charge; check cancellation confirmation closely.
- Take screenshots/videos of cancellation steps and confirmation times as proof.
- If charged post-cancellation, open a support ticket immediately with clear, concise language explaining the charge and request a refund.
- Document all communications and timestamps with support for escalation purposes.
- Use dispute process through payment provider (PayPal, credit card) if Grammarly does not respond or refund.
- Escalate by filing complaints on BBB or consumer forums if initial support is unresponsive or unhelpful.
- Persistent follow-ups increase chances of resolution; wait at least a few days for support reply and then nudge politely but firmly.
- Users report the cancellation button can be hard to find, usually at the bottom corner of subscription page; ensure cancellation is completed fully.
- Refund requests are best lodged within 7 days of charge or renewal for higher success chances.
- Some have success with framing requests politely but firmly, emphasizing they did not use the service post-renewal and citing unfair or unauthorized charges.
- Backup plan: if all else fails, use a chargeback app or service to formally dispute charges with the bank or credit card issuer.
Grammarly Customer Service Info
If you need assistance, here's how you can get in touch with Grammarly's support team.
Cancel Grammarly Script
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Dear Grammarly Support,
I hope this message finds you well. I am writing to request the cancellation of my Grammarly subscription. Unfortunately, due to recent changes in my budget, I need to reduce my current expenses, and I can no longer afford to maintain my subscription.
I appreciate the service provided thus far, and I hope to return in the future when my situation improves.
Thank you for your understanding and assistance in processing this cancellation.
Best regards,
Frequently Asked Questions
Grammarly allows you to cancel your subscription at any time through your account settings, with the cancellation becoming effective at the end of the current billing cycle. Refunds are generally not provided for amounts already charged unless required by law, with no proration for early termination. Subscriptions renew automatically unless cancelled, and free trials must be cancelled before they end to avoid charges.
To cancel your Grammarly subscription, you generally need to sign in and authenticate yourself. If you registered with email and password, you will need your password to confirm the cancellation. If you signed up with Facebook or Google, you will need those account credentials respectively. If you have forgotten your password, you can reset it here: https://www.grammarly.com/reset-password. Sometimes, additional verification like a 6-digit code sent to your email may be required for security purposes.
- Intrusive AI suggestions that sometimes provide incorrect corrections.
- Poor quality of corrections, such as nonsensical changes that alter meaning incorrectly.
- Lack of improvements and unresolved issues despite long waits for fixes.
- Interference with user experience, including triggering cheat detection on work platforms.
- Removal of valued features like expert writing services.
- Users feeling forced to switch to alternative apps due to dissatisfaction.
- Cost concerns, especially after price increases.
- Limited usage justification, feeling the premium features are not used enough to justify the cost.
- Technical issues or compatibility problems with browser extensions, apps, or devices.
- Competition from free or alternative tools like ChatGPT or LanguageTools providing grammar fixes.
- Strict refund policy causing frustration if users want refunds.
Grammarly allows you to cancel your subscription at any time, but there are no refunds issued once your subscription has renewed, except where required by law. Cancelling your subscription prevents future billing but does not refund or stop the current billing period, and you will continue to have access to premium features until the end of the paid period. There are no contracts, early cancellation fees, or lock-ins, but if you purchased via the App Store, refunds must be handled through Apple.
Before cancelling a Grammarly subscription, know that you will lose access to all Premium features such as advanced grammar, punctuation, and style checks. If you have a business subscription, your team members will also lose access to centralized billing, admin tools, and 24/7 support, and your team will be dissolved. After cancellation, your account will revert to Grammarly Free at the end of the current billing cycle, where you'll maintain access to your documents and data but without the Premium features. Also, cancellation prevents future payments but does not result in an immediate loss of access to paid features until your billing cycle ends.
- Grammarly account login credentials (email and password)
- Access to the Subscription management page via your account dashboard
- Knowledge of the payment platform used (direct vs. App Store/Google Play — if purchased through a third party, cancellation must be done there)
- Reason for cancellation (you may be prompted to select a reason during the process)
- Access to the correct account (if you have multiple Grammarly accounts, ensure you are logged in to the right one)
- Contact information for Grammarly Support (only if you can't access your account)
We've actually written a step by step guide on how to get a refund from Grammarly. Check it out!
The Easiest Way to Cancel Grammarly
If you’re frustrated trying to cancel your subscription, membership, or bill from Grammarly—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Grammarly?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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