Guideposts offers a magazine subscription service where you can get 6 issues per year, published every two months. You can subscribe for one or two years, with prices ranging from about $20 to $35, and the magazine comes in both regular print and large print options. They have an automatic renewal program that renews your subscription yearly unless you cancel, and if your payment method can't be charged, they will send you an invoice. If you want to cancel or change your subscription, you just need to call or email their customer service.
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Cancelling a Guideposts subscription is relatively straightforward, either by emailing customer service, calling them during business hours, or logging into the website to cancel online. The process involves a quick interaction or simple online steps, so it is quite easy for a consumer to complete.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Guideposts subscription.
How to Cancel Guideposts: Step by Step
If you purchased through the Guideposts website:
- Email the Customer Service Team:
CustomerService@guideposts.org with the subject "Membership Cancellation".
- Include your account information such as your name, email address, and subscription details in the email body.
- Call Customer Service:
1-800-932-2145 to speak with a customer service representative directly.
- Request to cancel your subscription and provide your account information for verification.
- Use the Online Customer Care Center:
- Log in to your account to manage your subscription directly.
- Navigate to the section for subscription management and follow the prompts to cancel.
If you need assistance, here's how you can get in touch with Guideposts's support team.
Tips and Tricks for Getting a Guideposts Refund
- Call the customer service phone number Monday through Friday, 8 a.m. to 6 p.m. Eastern time for the most direct cancellation support.
- Email multiple branches of Guideposts customer service persistently to escalate the cancellation request.
- Confirm cancellation in writing, requesting explicit confirmation to have proof in case of continued billing.
- Expect continued renewal requests even after cancellation and be prepared to repeat cancellation efforts.
- Use strong but polite language emphasizing your right to cancel at any time and asking for immediate cessation of billing and delivery.
- Check your billing statements closely to spot duplicate charges; dispute these promptly if they appear.
- Timing your cancellation just before a renewal period can help prevent being charged for the next term.
- Do not rely solely on online cancellation; use phone and email channels for better results.
- Keep records of all communications (dates, times, names of representatives) to escalate if necessary to consumer protection agencies.
Why Do People Request Refunds from Guideposts
- Not receiving promised free gifts such as throw blankets despite subscribing.
- Being billed without receiving magazines or gifts.
- Receiving books or magazines not ordered and continuing to be billed for them.
- Difficulty cancelling subscriptions; requests to cancel either ignored or not processed, leading to continued billing and shipments.
- Continued mailings and billing after cancellation requests or even after account closure, frustrating customers.
- Poor customer service, with prolonged phone calls that do not resolve issues.
- Perception of predatory tactics, especially targeting elderly customers by making cancellation and refund processes difficult.
- Fraudulent or double charges causing billing disputes.
- Unsolicited mail and emails continuing despite requests to be removed from mailing lists.
- Lack of refunds for double charges or incomplete orders despite promises.
- Receiving products and invoices after a relative's death with failure to stop shipments promptly.
Guideposts Refund Script
Script
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Dear Guideposts, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Guideposts Refund Policy
Guideposts' subscription cancellation policy allows members to cancel their subscription at any time by contacting their Customer Service Department. Refunds for unused portions of subscriptions may be handled on a case-by-case basis. For specific details or assistance, members are directed to reach out to the customer service team through the provided contact options on Guideposts.org.
The Easiest Way to Get a Guideposts Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Guideposts—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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