How to Cancel Guideposts on the Guideposts website
1 - Email the Customer Service Team:
CustomerService@guideposts.org with the subject "Membership Cancellation".
2 - Include your account information such as your name, email address, and subscription details in the email body.
3 - Call Customer Service:
1-800-932-2145 to speak with a customer service representative directly.
4 - Request to cancel your subscription and provide your account information for verification.
5 - Use the Online Customer Care Center:
Customer Care Center.
6 - Log in to your account to manage your subscription directly.
7 - Navigate to the section for subscription management and follow the prompts to cancel.
Guideposts offers a magazine subscription service where you can get 6 issues per year, published every two months. You can subscribe for one or two years, with prices ranging from about $20 to $35, and the magazine comes in both regular print and large print options. They have an automatic renewal program that renews your subscription yearly unless you cancel, and if your payment method can't be charged, they will send you an invoice. If you want to cancel or change your subscription, you just need to call or email their customer service.
Cancelling a Guideposts subscription is relatively straightforward, either by emailing customer service, calling them during business hours, or logging into the website to cancel online. The process involves a quick interaction or simple online steps, so it is quite easy for a consumer to complete.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Guideposts subscription.
How to Contact Guideposts
If you need assistance, here's how you can get in touch with Guideposts's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Guideposts Refund
Call the customer service phone number Monday through Friday, 8 a.m. to 6 p.m. Eastern time for the most direct cancellation support.
Email multiple branches of Guideposts customer service persistently to escalate the cancellation request.
Confirm cancellation in writing, requesting explicit confirmation to have proof in case of continued billing.
Expect continued renewal requests even after cancellation and be prepared to repeat cancellation efforts.
Use strong but polite language emphasizing your right to cancel at any time and asking for immediate cessation of billing and delivery.
Check your billing statements closely to spot duplicate charges; dispute these promptly if they appear.
Timing your cancellation just before a renewal period can help prevent being charged for the next term.
Do not rely solely on online cancellation; use phone and email channels for better results.
Keep records of all communications (dates, times, names of representatives) to escalate if necessary to consumer protection agencies.
Why Do People Request Refunds from Guideposts
Not receiving promised free gifts such as throw blankets despite subscribing.
Being billed without receiving magazines or gifts.
Receiving books or magazines not ordered and continuing to be billed for them.
Difficulty cancelling subscriptions; requests to cancel either ignored or not processed, leading to continued billing and shipments.
Continued mailings and billing after cancellation requests or even after account closure, frustrating customers.
Poor customer service, with prolonged phone calls that do not resolve issues.
Perception of predatory tactics, especially targeting elderly customers by making cancellation and refund processes difficult.
Fraudulent or double charges causing billing disputes.
Unsolicited mail and emails continuing despite requests to be removed from mailing lists.
Lack of refunds for double charges or incomplete orders despite promises.
Receiving products and invoices after a relative's death with failure to stop shipments promptly.
Guideposts Refund Script
Script
Copy
Dear Guideposts, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Guideposts
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Guideposts Refund Policy
Guideposts' subscription cancellation policy allows members to cancel their subscription at any time by contacting their Customer Service Department. Refunds for unused portions of subscriptions may be handled on a case-by-case basis. For specific details or assistance, members are directed to reach out to the customer service team through the provided contact options on Guideposts.org.
Get help with your refund
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The Easiest Way to Get a Guideposts Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Guideposts—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Guideposts does not use any gimmicks or lock-ins to prevent you from canceling your subscription. You can cancel your magazine subscription at any time by logging into your Customer Care account, and you will receive a refund for any remaining issues that have not been distributed. There are no contracts, early-cancellation fees, or terms that would prevent immediate cancellation, making it straightforward to stop your subscription whenever you wish.
Not receiving promised free gifts such as throw blankets despite subscribing.
Being billed without receiving magazines or gifts.
Receiving books or magazines not ordered and continuing to be billed for them.
Difficulty cancelling subscriptions; requests to cancel either ignored or not processed, leading to continued billing and shipments.
Continued mailings and billing after cancellation requests or even after account closure, frustrating customers.
Poor customer service, with prolonged phone calls that do not resolve issues.
Perception of predatory tactics, especially targeting elderly customers by making cancellation and refund processes difficult.
Fraudulent or double charges causing billing disputes.
Unsolicited mail and emails continuing despite requests to be removed from mailing lists.
Lack of refunds for double charges or incomplete orders despite promises.
Receiving products and invoices after a relative's death with failure to stop shipments promptly.
Account number associated with your Guideposts subscription
Mailing address as it appears on your subscription (if you don’t have the account number)
Name on the subscription or account
Email address associated with your subscription (if contacting customer service by email)
Phone number (especially if calling customer service)
Details of the subscription or product you wish to cancel (e.g., magazine name, membership type, order number)
Reason for cancellation (occasionally requested but not required)
Before canceling a Guideposts subscription, membership, or bill, it is important to know that you can cancel anytime by logging into your Customer Care account or contacting customer service. Upon cancellation, you will receive a refund for the remaining portion of your magazine subscription. After cancellation, you will lose access to the magazine content provided through the subscription. There are no automatic renewals, so you will not be charged further once canceled.
Guideposts' subscription cancellation policy allows members to cancel their subscription at any time by contacting their Customer Service Department. Refunds for unused portions of subscriptions may be handled on a case-by-case basis. For specific details or assistance, members are directed to reach out to the customer service team through the provided contact options on Guideposts.org.
To cancel your Guideposts subscription, you will need to access your account using either your account number or mailing address; a password is not specifically mentioned as required for cancellation. This suggests you might be able to cancel without having your password on hand by using the other details. However, if you do need to reset your password for account access, you can usually do so with a password reset feature on their customer service site. Unfortunately, a direct password reset URL wasn't explicitly found, but it would typically be available on the login or customer service page at Guideposts.
We've actually written a step by step guide on how to get a refund from Guideposts. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Guideposts subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Guideposts account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Guideposts online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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