Why Do People Cancel Hallow?

Unclear communication about trial periods and subscription renewal.Difficulty in canceling subscriptions leading to continued charges after cancellation.Unauthorized or unclear charges reported by users.Poor customer service with delays or no response to refund or cancellation requests.Confusion due to automatic account registration when signing up.Frustration over subscription charges despite cancelation.Misleading experience regarding the "free" version pushing users for payment info.Spam or unsolicited texts after signing up.Refunds handled case-by-case causing uncertainty in getting money back.Trial terms varying by platform leading to confusion.Lack of clear confirmation emails for cancellations, sometimes going to spam folders.Issues with subscriptions started on third-party platforms like Apple, requiring separate cancellation.

What Information Do I Need to Cancel Hallow?

Login credentials for your Hallow account (email and password) Email address or phone number associated with your Hallow account Subscription type (e.g., Apple, Google, Hallow.com with credit card, PayPal, Amazon) Date of charge or renewal Receipt of the purchase from your payment processor (not a bank statement) PayPal account email (if purchased via PayPal; may differ from your Hallow account email) Billing information used for purchase (if needed for verification) First and last name associated with your subscription Reason for cancellation or refund request (optional, but may be requested) If charged more than once: Clear indication if you wish to keep one of the subscriptions Method used to subscribe: Website, Apple App Store, Google Play, Amazon, or PayPal (to determine cancellation steps)

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Table of Contents

Overview
Difficulty
Savings Calculator
Estimated Time
How to Contact Hallow
Disclaimer
Hallow Refund Policy
Pricing Plans
Frequently Asked Questions
Comments

Cancellation Activity

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7,420 rated reviews

How to Cancel Hallow

The Ultimate Step by Step Guide to Cancelling a Hallow Subscription
or Membership (hallow.com )

Published

June 30, 2025

Updated

November 2, 2025

How to Cancel Hallow on Hallow.com

1 - Log into your Hallow account on the Hallow website.

2 - Click on Settings.

3 - Select Subscription.

4 - Click the Cancel Subscription button.

5 - Confirm the cancellation when prompted.

Overview

Hallow is an app that offers prayer and meditation content with a free version and a paid subscription plan. The paid subscription gives you access to daily reflections, prayers, music, community challenges, audiobooks, and other spiritual content to help your prayer life. You can subscribe monthly or annually, and there's even a family plan that lets you share with up to 6 people. They usually start you with a free trial, and if you cancel before it ends, you won't get charged.

Difficulty

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Hallow provides clear and accessible methods to cancel subscriptions depending on the platform used (Apple, Google, Amazon, or directly on Hallow.com). The cancellation process is straightforward with step-by-step instructions and confirmation messages, though minor navigation through settings or external platforms is required.

Estimated Time

On average, it takes 00 15 minutes to cancel a Hallow subscription.

How to Contact Hallow

If you need assistance, here's how you can get in touch with Hallow's support team.

Phone

(773) 900-7145

support@hallow.app

Site

https://help.hallow.com/en/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Hallow Refund Policy

Hallow requires subscription or free trial cancellations to be made at least 24 hours before the renewal date to avoid charges. Cancellation allows continued access until the subscription expires, after which the account reverts to the free version. Cancellations must be done through the subscription source (Apple, Google, Amazon, or Hallow.com), and deleting the app does not cancel the subscription. Confirmation is sent via email upon successful cancellation.

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Frequently Asked Questions

You can typically cancel your Hallow subscription or membership at any time through the app or website without any contracts, lock-ins, or early-cancellation fees. However, you must cancel at least 24 hours before your renewal date to avoid being charged for the next billing period. Deleting the app alone does not cancel your subscription, and access to premium content remains until the end of your current billing period after cancellation.

Unclear communication about trial periods and subscription renewal.
Difficulty in canceling subscriptions leading to continued charges after cancellation.
Unauthorized or unclear charges reported by users.
Poor customer service with delays or no response to refund or cancellation requests.
Confusion due to automatic account registration when signing up.
Frustration over subscription charges despite cancelation.
Misleading experience regarding the "free" version pushing users for payment info.
Spam or unsolicited texts after signing up.
Refunds handled case-by-case causing uncertainty in getting money back.
Trial terms varying by platform leading to confusion.
Lack of clear confirmation emails for cancellations, sometimes going to spam folders.
Issues with subscriptions started on third-party platforms like Apple, requiring separate cancellation.

Login credentials for your Hallow account (email and password)
Email address or phone number associated with your Hallow account
Subscription type (e.g., Apple, Google, Hallow.com with credit card, PayPal, Amazon)
Date of charge or renewal
Receipt of the purchase from your payment processor (not a bank statement)
PayPal account email (if purchased via PayPal; may differ from your Hallow account email)
Billing information used for purchase (if needed for verification)
First and last name associated with your subscription
Reason for cancellation or refund request (optional, but may be requested)
If charged more than once: Clear indication if you wish to keep one of the subscriptions
Method used to subscribe: Website, Apple App Store, Google Play, Amazon, or PayPal (to determine cancellation steps)

Before canceling your Hallow subscription, know that you will retain access to all content for the duration of your current free trial or paid subscription period. However, once the subscription expires, your account will automatically revert to the free version of Hallow. This means you will lose access to premium features and content that require an active subscription, and only the free content will remain available. It's important to consider that you won't be charged further after cancellation, but the premium experience ends when your paid period concludes.

To cancel your Hallow subscription through hallow.com, you will need to log in, which means you will need your password. The process involves tapping Cancel My Subscription in the app, following prompts, and then logging into the Hallow website to complete cancellation. If you don't remember your password, you will need to reset it at https://hallow.com/reset-password. Note that deleting the app does not cancel your subscription, so you must go through this proper cancellation process.

We've actually written a step by step guide on how to get a refund from Hallow. Check it out!

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Hallow subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Hallow account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Hallow online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.