Can I Cancel Hims at Any Time?

You can typically cancel your Hims subscription at any time, but you must do so at least 48 hours before your next order to avoid being charged for that order. Cancellation does not affect orders that are already processing or shipped, and there are no contracts, lock-ins, or early cancellation fees mentioned. Just be aware that you need to follow the cancellation procedure through their app, website, or customer support, and cancellation takes effect at the end of the current subscription period.

Why Do People Cancel Hims?

Difficulty canceling subscriptions: Customers report needing to email for a cancellation link, unreliable password reset emails, and no simple self-serve cancellation options.Unwanted automatic renewals: Subscriptions restarting without authorization, leading to surprise charges and frustration.Billing disputes: Charges for medication kits or refills despite having leftover pills or after cancellation; premature charges causing complaints.Side effects from medication: Customers experiencing adverse effects leading to cancellations with requests for refunds or medication switches.Poor customer support: Difficulties reaching support, slow or unhelpful responses, and lack of guidance on medication changes or subscription management.Issues with product delivery: Packages marked as delivered but not received, or products arriving damaged or leaking.Lack of refund responsiveness: Refund requests often denied or ignored, especially after cancellations due to poor experience or side effects.Confusing app notifications and subscription management: Confusion around renewal notifications, adjustment request deadlines, and difficulty changing shipping details online.False advertising claims: Customers claiming the product did not work as promised and felt deceived by marketing.

What Information Do I Need to Cancel Hims?

Account login information (username and password) Access to the Hims website or app Account email address Account name (your full name on account) Subscription details (identify which subscription or membership you wish to cancel) Order details (if cancelling a specific order or bill) Credit card information (may be helpful if questions arise) Confirmation of cancellation (request confirmation via email or in your account messages) Secure messaging portal access (if further assistance is needed after login)

What Should I Know Before Cancelling Hims?

Before canceling your Hims subscription, know that you need to cancel at least 48 hours before your next order date to avoid being charged for the next cycle. Once you cancel, you will lose access to the convenience of having prescription medications and wellness products delivered regularly to address health concerns like hair loss, skincare, and men's health. Your subscription benefits will continue until the end of the current billing period but will end after that, and there are no partial refunds typically provided. You can reactivate your subscription anytime by logging back into your account if you change your mind.

What is Hims's Cancellation Policy?

Hims requires members to cancel their subscriptions at least 48 hours before the next order date to ensure proper cancellation. Cancellation can be done through the Hims app or website by managing the subscription and confirming cancellation. Note that canceling the subscription does not cancel any orders already processed or shipped, and if multiple subscriptions exist, each must be canceled separately.

Do I Need My Hims Password to Cancel?

To cancel your subscription on Hims.com, you do need to log into your account, which requires your password. There are no options for cancellation without authentication through your account login. If you have forgotten your password, you can reset it by going to the login page and clicking "Forgot your password?" Here is the reset password URL for your convenience: https://support.hims.com/hc/en-us/articles/115002352772-How-do-I-reset-my-password

Can I Get a Refund from Hims?

We've actually written a step by step guide on how to get a refund from Hims. Check it out!

How to Cancel Your Hims Subscription (2026)

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The cancellation process is fairly straightforward with clear steps available both on the app and the website, but requires navigation through multiple steps and confirmation prompts. The user must act at least 48 hours before the next order date, which may add minor complexity to timing the cancellation.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Hims subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Hims account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Hims online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.