The Ultimate Step by Step Guide to Cancelling a Homeaglow Subscription or Membership (homeaglow.com)
By
Bella K.
|
Published
June 30, 2025
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Updated
July 18, 2025
Homeaglow offers house cleaning services with various options like quick 2-hour cleans or longer 3-6 hour sessions, suited for different sized homes. To use their services, customers buy a discount cleaning voucher and sign up for the ForeverClean membership, which costs $49 per month and lets you book extra cleanings at over 50% off starting at $18/hour. The membership can be canceled anytime, and the services include thorough cleaning of kitchens, bedrooms, bathrooms, and more, using cleaning supplies provided by the company. This means if you see a charge from Homeaglow, it's likely for that monthly membership or a cleaning session you booked.
The cancellation process for Homeaglow subscriptions is clearly outlined on their website, with direct options available in the user dashboard to turn off recurring cleanings or cancel membership. While there are some conditions such as potential early termination fees for short-term memberships, the steps themselves are straightforward and user-friendly, making cancellation relatively easy for consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Homeaglow subscription.
How to Cancel Homeaglow: Step by Step
If you purchased through Homeaglow.com:
Log into your Homeaglow account by visiting homeaglow.com.
Click on the menu in the upper left part of the dashboard.
Select Settings.
For canceling your ForeverClean Membership:
Click Membership under Settings.
Follow the prompts to cancel your membership. Be aware of any applicable Early Termination Fees if you have been a member for less than 6 months.
For canceling Recurring Cleanings:
Under Recurring Cleanings, toggle off the option for "Enable recurring cleanings?".
If you wish to deactivate your account entirely:
Click on Contact Support to submit your request to deactivate your account.
How to Contact Homeaglow
If you need assistance, here's how you can get in touch with Homeaglow's support team.
Dispute charges with your credit card company immediately; many users found success disputing unauthorized or unexpected membership fees.
Send cancellation requests via email and keep a copy of all correspondence as proof.
Highlight fraudulent enrollment if the membership was signed up without your explicit consent to strengthen your argument.
Threaten to file a consumer complaint or report to the Better Business Bureau to escalate the issue.
Do not attempt to make calls as support is often unreachable; rely on email and dispute processes.
Cancel your credit card used for the subscription to prevent future unauthorized charges.
Time your cancellation request promptly to avoid continuation of charges or additional fees.
Use firm, clear language stating you never authorized recurring billing and demand cancellation and refund.
Be prepared for potential cancellation fees, but escalate aggressively if fees were not disclosed prior to signup.
Why Do People Request Refunds from Homeaglow
Unexpected automatic enrollment into membership without user consent.
Early termination fees, sometimes around $170 to $200 if cancelled before completing 6 paid months.
Lack of clarity about pricing and fees, causing dissatisfaction when charges appear.
Membership terms that lock users into minimum payment periods before cancellation without penalty.
Change in personal circumstances such as no longer needing the cleaning service.
Perceived poor service value or dissatisfaction with service quality.
Billing issues like unexpected or recurring charges.
Customer support challenges when attempting to cancel or resolve billing disputes.
Homeaglow Refund Script
Script
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Dear Homeaglow, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Homeaglow Refund Policy
Homeaglow's ForeverClean Membership auto-renews monthly with a minimum 6-month paid commitment. Cancellation before completing 6 paid months incurs an Early Termination Fee, typically $150-200, based on the discount from the first cleaning; cancellations after 6 months have no termination fee. Members can cancel anytime through their account settings on the dashboard.
The Easiest Way to Get a Homeaglow Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Homeaglow—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Be aware that Homeaglow's ForeverClean Membership requires a minimum 6-month commitment, and cancelling before completing these 6 months triggers an Early Termination Fee typically around $150-$200, based on the discount you received on your first cleaning. Membership fees are non-refundable once the membership renews, so if you cancel after a renewal, you'll still be charged for that full month regardless of when you cancel. You can cancel your membership online at any time, but these lock-in and early cancellation fees can make it costly to exit early.
Unexpected automatic enrollment into membership without user consent.
Early termination fees, sometimes around $170 to $200 if cancelled before completing 6 paid months.
Lack of clarity about pricing and fees, causing dissatisfaction when charges appear.
Membership terms that lock users into minimum payment periods before cancellation without penalty.
Change in personal circumstances such as no longer needing the cleaning service.
Perceived poor service value or dissatisfaction with service quality.
Billing issues like unexpected or recurring charges.
Customer support challenges when attempting to cancel or resolve billing disputes.
Full name (as associated with your Homeaglow account)
Email address linked to your Homeaglow account
Appointment date (if applicable, when referencing a specific service or bill)
Background of situation (reason for cancellation or relevant explanation)
Desired outcome (e.g., confirmation of cancellation, refund request, etc.)
Alternate email or phone number (to help locate your account, if you have used different details before)
Account login details (you must log in to access cancellation via dashboard or to submit a support ticket)
Understanding of Early Termination Fee (if cancelling a ForeverClean membership with less than 6 paid months)
Acceptance of “no refund” policy (as stated in Homeaglow’s terms and conditions)
Before cancelling a Homeaglow ForeverClean membership, note that the membership comes with a minimum 6-month paid commitment. If you cancel before completing 6 months, you will incur an Early Termination Fee, which equals the full non-membership price of your first cleaning (typically $150-200, based on the discount received). After completing 6 months, you can cancel without any early termination fees. Upon cancellation, you lose access to ongoing discounts and premium benefits associated with the membership, including discounted cleaning rates. To cancel, you must do it through your account dashboard under 'Membership' settings.
Homeaglow's ForeverClean Membership auto-renews monthly with a minimum 6-month paid commitment. Cancellation before completing 6 paid months incurs an Early Termination Fee, typically $150-200, based on the discount from the first cleaning; cancellations after 6 months have no termination fee. Members can cancel anytime through their account settings on the dashboard.
To cancel your subscription on Homeaglow.com, you generally need to sign in to your account and manage cancellations through your dashboard under Settings and Membership or Recurring Cleanings. While there is no explicit mention that a password is not required, since you must sign in, you will need your account password to access these settings. If you have forgotten your password, you can reset it here: https://www.homeaglow.com/signin. There is no phone or unauthenticated chat support option specified for cancellation without logging in.
We've actually written a step by step guide on how to get a refund from Homeaglow. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Homeaglow subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Homeaglow account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Homeaglow online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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