iMemories is a company that helps you turn your old home movies and photos into digital files that you can easily watch and share through a private online account. They offer a free 30-day trial for their cloud storage service called iMemories Cloud, where you can store your digitized memories safely. You can subscribe to this cloud service for $7.99 per month or $49.99 per year. Besides digital storage, you can also order physical copies like DVDs for $19.99 each or USB drives starting at $39.99 if you want a kept copy, and they send originals back to you after digitization.
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The subscription cancellation process is straightforward and can be done online either through the web app account or via the Apple App Store if the subscription was purchased there. There are no cancellation fees, and the subscription remains active until the end of the billing cycle, reducing complexity for the user.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a IMEMORIES subscription.
How to Cancel IMEMORIES: Step by Step
If you purchased through iMemories.com:
- Log in to your account on the iMemories website.
- Navigate to the **Settings** section.
- Click on **Storage Plan**.
- Select the option to **Cancel Subscription**.
- Follow the prompts to confirm your cancellation.
If you purchased through the Apple App Store:
- Open the **Settings** app on your iOS device.
- Tap your name at the top to access your **Apple ID** settings.
- Select **Subscriptions**.
- Find and tap on your iMemories subscription from the list.
- Choose **Cancel Subscription** and confirm your cancellation.
If you purchased through Google Play:
- Open the **Google Play Store** app on your Android device.
- Tap on the **menu** icon (three horizontal lines) in the upper left corner.
- Select **Subscriptions**.
- Find and tap on your iMemories subscription.
- Select **Cancel Subscription** and follow the confirmation prompts.
If you need assistance, here's how you can get in touch with IMEMORIES's support team.
Tips and Tricks for Getting a IMEMORIES Refund
- Contact customer service early during business hours (M-F 8am-5pm MST) to increase chances of reaching a live agent.
- Use clear, firm language stating you want to cancel and avoid vague or apologetic requests.
- Document every communication including dates, times, names of representatives, and details of the conversation.
- Escalate to a supervisor or manager if a front-line agent resists cancellation or delays response; insist politely but firmly.
- Check subscription status on both Google Play Store and Apple App Store if unsure which platform your subscription is billed through.
- Cancel directly through the platform (Google Play or Apple subscriptions) to guarantee termination of the recurring billing.
- Be mindful of timing the cancellation just before a new billing cycle to avoid unwanted charges.
- Leverage community complaints like BBB and Trustpilot reviews as leverage if customer service is unhelpful—mention these frustrations in your communication.
- Request written confirmation of cancellation to avoid any future billing confusion or disputes.
- Keep original materials safe and consider local services to avoid shipping loss or poor service experiences noted by users.
- If stuck, filing complaints on forums like BBB or consumer protection agencies can prompt faster resolution from the company.
Why Do People Request Refunds from IMEMORIES
- Undisclosed restrictions on what media can be converted, such as copyrighted TV shows or damaged tapes that cannot be processed.
- Deceptive or unclear communication about services, leading to misunderstandings like assuming film cartridges would be digitized when they are not.
- Non-refundable fees, including a $75 conversion fee even when tapes cannot be converted.
- Additional shipping charges for returning original media after service issues.
- Misleading service representations causing customers to pay for services they did not receive.
- No automatic refunds if copyrighted media cannot be uploaded, even though conversion work was done.
- Lack of proper information about service limitations, such as restrictions on copyrighted content.
- Customers considering the company unethical or dishonest for charging without delivering services.
- Requests for full refunds due to dissatisfaction with service delivery and policies.
- Desire for partial refunds, free return shipping, or extended free digital access as compensation for poor service.
IMEMORIES Refund Script
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Dear IMEMORIES, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
IMEMORIES Refund Policy
IMEMORIES subscription can be cancelled anytime via the web-based app account or Apple App Store account depending on where the subscription was purchased. There are no cancellation fees, but cancellation does not refund payments already processed or stop pending charges. The subscription remains active until the end of the current billing cycle when the cancellation takes effect.
The Easiest Way to Get a IMEMORIES Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from IMEMORIES—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
IMEMORIES CLOUD IMEMORIES APP IMEMORIES SHIPPING FEE IMEMORIES SUBSCRIPTION IMEMORIES DIGITIZATION ORDER
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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