JioSaavn is a music streaming service that lets you listen to over 80 million songs, along with original shows and podcasts. You can enjoy their music without ads, download your favorites to listen offline, and experience high-quality audio on smart speakers. They offer subscription plans like a monthly one for $5.99 or an annual plan that saves you money. If you see charges from JioSaavn, it’s likely for these Pro subscriptions that give you ad-free, unlimited access and special perks.
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The cancellation process is straightforward and clearly outlined, requiring only a few simple steps either in the app or on the website. Although users have to navigate through a few menus and possibly deactivate subscriptions in app stores if purchased externally, the instructions are clear and accessible, making it relatively easy to cancel.
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minutes to cancel a JioSaavn subscription.
How to Cancel JioSaavn: Step by Step
If you purchased through JioSaavn website:
- Head to your web browser on your laptop/mobile.
- Log into www.jiosaavn.com.
- Head to the profile icon (top right corner).
- Click on Account Settings.
- Under the Subscriptions tab, click on Cancel.
If you purchased through the Google Play Store:
- Open the JioSaavn app.
- Go to Settings > Manage Plan > Change Plan.
- Select 'No Plan/Free Plan'.
- Add feedback about your cancellation.
- Go to your Google Play Store settings and deactivate the subscription.
If you purchased through iTunes:
- Open the JioSaavn app.
- Go to Settings > Manage Plan > Change Plan.
- Select 'No Plan/Free Plan'.
- Add feedback about your cancellation.
- Go to your App Store settings and deactivate the subscription.
If you purchased through UPI, debit cards, credit cards, or net banking:
- Open the JioSaavn app.
- Go to Settings > Manage Plan > Change Plan.
- Select 'No Plan/Free Plan'.
- Add feedback about your cancellation.
- Confirm your cancellation.
Tips & Tricks for Canceling JioSaavn
- Initiate cancellation close to the subscription renewal date to avoid unwanted auto-renew charges.
- Use the JioSaavn app settings to manage or cancel your plan, but be prepared for the option to sometimes be missing or unresponsive.
- Contact customer support via email or phone for escalation, using grievance.officer@jio.com or the number 7250-80-7850 when app options fail.
- Send firm, polite messages emphasizing your intent to cancel immediately if initial requests are ignored.
- Document all cancellation attempts and communications in case you need to escalate or dispute charges with your bank or app store.
- Use app store subscriptions management (Google Play or Apple ID) to cancel if app-based cancellation is unavailable as a backup method.
- Avoid using vague language; be specific and clear about cancelling your subscription immediately to prevent misunderstandings.
- Check for any pending or hidden subscriptions linked to your payment methods to ensure complete cancellation.
- Some users report waiting until late at night or weekends for support responses, so trying at different times may improve chances of response.
- When dealing with auto-renew, disabling auto-payments via your bank or card provider can be a last resort if all else fails.
JioSaavn Customer Service Info
If you need assistance, here's how you can get in touch with JioSaavn's support team.
Cancel JioSaavn Script
Script
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Dear JioSaavn Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to some personal budget constraints, I am unable to continue with my current plan.
I appreciate the service you provide, and I've enjoyed my time as a subscriber. However, at this juncture, it’s necessary for me to cancel my membership. Please let me know if you need any further information from my end to process this request.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
JioSaavn subscription cancellations vary by purchase method: For app subscriptions (UPI, cards, net banking), users go to Settings > Manage Plan > Change Plan, select 'No Plan/Free Plan', provide cancellation feedback, and confirm. For iTunes and Google Play Store subscriptions, after selecting the free plan, cancellations must be deactivated in the respective App Store or Play Store settings. Website subscriptions can be cancelled via Account Settings under the Subscriptions tab. One-time purchases do not require cancellation, and bundled JioSaavn Pro with Jio recharge follows specific offer terms in the MyJio app.
To cancel your JioSaavn subscription, if you subscribed via the JioSaavn website, you need to log into your account on jiosaavn.com and navigate to Account Settings to cancel your subscription. This login requires your account credentials, so you will need your password. If you don't remember your password, you can reset it at https://www.jiosaavn.com/password/reset. For subscriptions through UPI, App Store, or Google Play, you manage cancellations via those platforms, which typically require their own authentication but not necessarily your JioSaavn password.
- Unexpected or unauthorized billing charges, including auto-renewal charges without clear notification.
- Difficulty in managing subscriptions, such as no easy option to cancel or turn off auto-renewal within the app.
- Poor customer support experience with slow response times, unhelpful or automatic replies, and difficulty reaching a human representative.
- Refund issues, where users face problems getting their money back after cancellation requests.
- Technical issues such as app overheating devices or poor app performance.
- Limited or unsatisfactory content leading users to feel the service does not meet their expectations.
- Confusing or unfavorable refund, exchange, and cancellation policies.
JioSaavn allows you to cancel your Pro subscription at any time without any lock-ins or early-cancellation fees. There are no contracts or gimmicks preventing immediate cancellation, so you won't be trapped by hidden terms. Once cancelled, your subscription remains active until the end of the current billing cycle, after which you will be downgraded to the free ad-supported tier.
Before cancelling your JioSaavn subscription, it is important to know that you will lose access to exclusive features such as offline downloads for listening to music without an internet connection. Once your subscription ends, any songs you downloaded for offline listening will no longer be accessible. Additionally, you will miss out on premium benefits like ad-free music and high-quality audio streaming. If you decide to resubscribe later, you can restore your previously downloaded songs by syncing your downloads through the app settings.
- Account login information (email address and/or JioSaavn Login ID)
- Access to the JioSaavn app or web account to manage your subscription
- Subscription type (e.g., purchased via website, iTunes/App Store, Google Play, UPI, or bundled with Jio recharge)
- Access to the payment platform (if purchased via App Store or Google Play, you may need to cancel through those stores)
- App navigation: ability to go to Settings > Manage Plan > Change Plan
- Potential feedback (users are asked to add feedback about their cancellation—optional but may be required on the app)
- Details for support requests: your email address, location, and description of your request if contacting support
- No one-time purchase subscriptions need to be cancelled
- If bundled with Jio recharge: offer/validity details as found in the MyJio app
We've actually written a step by step guide on how to get a refund from JioSaavn. Check it out!
The Easiest Way to Cancel JioSaavn
If you’re frustrated trying to cancel your subscription, membership, or bill from JioSaavn—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to JioSaavn?
JioSaavn, JioSaavn Pro, JioSaavn Subscription, JioSaavn Payment, JioSaavn Renewal, JioSaavn Digital, JioSaavn Media, JioSaavn Music
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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