Keko at keko.tv is a service that lets you stream movies and TV shows on demand. They offer a subscription plan, making it easy for you to access a wide variety of content whenever you want. If you signed up for their service, that's why you might see a charge on your bill each month!
Canceling a subscription to Keko can be somewhat challenging due to multiple steps involved, including navigating through the website or app. However, customer support options are available, which can assist in the process if needed.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Keko subscription.
How to Cancel Keko: Step by Step
If you purchased through keko.tv:
Visit the keko.tv website and log in to your account.
Navigate to the "Account Settings" section.
Select "Subscription Management" from the menu.
Locate your active subscription and click on "Cancel Subscription".
Follow the prompts to confirm your cancellation request.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select "Subscriptions".
Find and tap on the keko.tv subscription.
Tap "Cancel Subscription" and confirm the cancellation.
You will receive a confirmation regarding your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines).
Select "Subscriptions".
Find your keko.tv subscription.
Tap on "Cancel Subscription".
Follow the prompts to confirm your cancellation.
If you purchased through Roku:
Turn on your Roku device and press the Home button on the remote.
Navigate to "Streaming Channels".
Select "Channel Store", then go to "My Channels".
Highlight the keko.tv channel and press the * button on your remote.
Select "Remove Channel" to cancel the subscription.
Confirm the removal of the channel.
How to Contact Keko
If you need assistance, here's how you can get in touch with Keko's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Keko Refund
Call during off-peak hours to increase chances of reaching a helpful representative.
Be persistent when speaking to customer service; ask to speak to a supervisor if the initial agent is unhelpful.
Use clear and direct language about wanting to cancel; avoid unnecessary details.
Document everything including dates, times, and names of representatives for future reference.
Cite specific reasons for cancellation, such as price increases or lack of usage, to make your request more compelling.
Ask about any potential promotions during the call; sometimes they offer incentives to keep you as a customer.
Leverage social media to escalate the issue publicly if you encounter difficulties through traditional methods.
Watch out for hidden cancellation policies; know how to navigate their website or app before calling.
Request confirmation of the cancellation via email or a written letter to ensure there are no further charges.
Consider timing your call near the end of your billing cycle to potentially avoid future charges.
Utilize any trial period for a more strategic cancellation to get a month free if applicable.
Keep your emotions in check; staying calm and polite often yields better results.
Prepare for a potential retention offer and decide in advance if you’ll accept it or hold firm on your cancellation.
Check for any contract length that might impact your ability to cancel without penalties.
Why Do People Request Refunds from Keko
Financial constraints due to unexpected expenses.
Lack of usage or realization that the service is not needed.
Content dissatisfaction with available shows or movies.
Technical issues such as streaming problems or app malfunctions.
Finding a cheaper alternative or better value service.
Change in personal circumstances like moving or changing jobs.
Desire for a break from streaming services.
Poor customer service experiences.
Increased subscription price or hidden fees.
Lack of new content or updates.
Keko Refund Script
Script
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Dear Keko, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Keko
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Keko Refund Policy
Keko.tv allows members to cancel their subscription at any time through their account settings. Upon cancellation, access will remain active until the end of the current billing cycle, after which no further charges will occur.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Keko Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Keko—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Keko might employ tactics like requiring you to navigate through multiple menus or prompting you with offers to pause instead of cancel your subscription. Additionally, ensure you check for any early cancellation fees or terms that lock you in for a certain period, which could make canceling more challenging than expected.
Financial constraints due to unexpected expenses.
Lack of usage or realization that the service is not needed.
Content dissatisfaction with available shows or movies.
Technical issues such as streaming problems or app malfunctions.
Finding a cheaper alternative or better value service.
Change in personal circumstances like moving or changing jobs.
Desire for a break from streaming services.
Poor customer service experiences.
Increased subscription price or hidden fees.
Lack of new content or updates.
Account Username or Email Address
Subscription Type or Membership Plan
Password or authentication details
Payment Method used for the subscription
Account ID or reference number
Reason for Cancellation
Cancellation Deadline or notice period
Billing Cycle information
Confirmation of Previous Payments
Support Contact Information
Before cancelling your Keko subscription, be aware that you will lose access to exclusive content including original series and premium features unique to your membership. Consider any ongoing promotions or benefits tied to your subscription that you might miss out on. Additionally, check the cancellation policy to understand if you'll continue to have access until the end of your billing cycle or if the cancellation takes effect immediately.
Keko.tv allows members to cancel their subscription at any time through their account settings. Upon cancellation, access will remain active until the end of the current billing cycle, after which no further charges will occur.
Yes, you will need your password to cancel your Keko subscription. If you don't remember your password, you can easily reset it by visiting [this link](https://keko.tv/reset-password). It's important to have access to your account to manage your subscription effectively.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Keko subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Keko account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Keko online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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