The Ultimate Step by Step Guide to Cancelling a Kinguin Subscription or Membership (kinguin.net)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Kinguin is an online marketplace where you can buy video games, software, and various gaming-related products at discounted prices. They offer a subscription service that gives you access to a selection of games for a monthly fee, which might be why you're seeing a bill from them. It's a great place to find deals on all your gaming needs without breaking the bank!
Cancelling a subscription on Kinguin can be somewhat complicated due to their customer service procedures, which may require users to navigate multiple steps. Additionally, response times from support can vary, adding to the overall difficulty of the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Kinguin subscription.
How to Cancel Kinguin: Step by Step
If you purchased through Kinguin.net:
Go to the Kinguin website at kinguin.net.
Log in to your account using your email and password.
Once logged in, navigate to your Account Settings.
Select the Subscription Management option.
Find the active subscription you wish to cancel.
Click on the Cancel Subscription button.
Confirm the cancellation when prompted.
You will receive a confirmation email regarding the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Activity section.
Find the transaction related to your Kinguin subscription.
Select the transaction, then click on Details.
Choose the option to Manage Subscription.
Follow the prompts to Cancel the subscription.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines).
Select Subscriptions.
Locate and select the Kinguin subscription.
Tap Cancel Subscription.
Follow the on-screen instructions to confirm the cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and select your Kinguin subscription.
Tap Cancel Subscription.
Confirm your cancellation when prompted.
How to Contact Kinguin
If you need assistance, here's how you can get in touch with Kinguin's support team.
Contact Support Early: Reach out to customer support as soon as you decide to cancel; don’t wait until the last minute.
Use Live Chat: If available, use live chat for quicker responses instead of email or ticket systems.
Be Polite but Firm: Maintain a friendly tone but clearly state your intention to cancel.
Reference Previous Conversations: If you’ve had prior discussions, mention them to reinforce your case.
Ask for Confirmation: Always request a confirmation email once the cancellation is processed.
Escalate if Necessary: If the first agent can’t help, politely ask to speak to a supervisor.
Know Your Billing Cycle: Cancel just before the billing cycle renews to avoid being charged for the next period.
Use Social Media: Sometimes tweeting or posting on their social media can prompt a quicker response.
Document Everything: Keep records of all correspondence regarding your cancellation for future reference.
Be Aware of Refund Policies: Know whether you can get a refund and mention this if you feel you are entitled.
Why Do People Request Refunds from Kinguin
Unexpected charges on billing statements.
Lack of use of purchased games or services.
Technical issues making it difficult to access or use the platform.
Poor customer support experiences when seeking assistance.
Better pricing or deals found elsewhere.
Changes in personal circumstances affecting budget.
Difficulty in cancelling or managing subscription preferences.
Desire for a one-time purchase instead of ongoing subscriptions.
Quality of game offerings not meeting expectations.
Gradual loss of interest in gaming.
Kinguin Refund Script
Script
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Dear Kinguin, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Kinguin Refund Policy
Kinguin offers a straightforward cancellation policy for its membership and subscription services, allowing users to cancel at any time before the next billing cycle. Once canceled, users retain access to their subscription benefits until the end of the current billing period, but no refunds are provided for unused time.
The Easiest Way to Get a Kinguin Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Kinguin—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Kinguin might employ tactics such as automatic subscription renewals or unclear cancellation processes that can make it difficult to cancel right away. Check the terms carefully for any early-cancellation fees or contracts that could lock you in longer than expected. Always confirm the cancellation policy to avoid unwanted charges.
Unexpected charges on billing statements.
Lack of use of purchased games or services.
Technical issues making it difficult to access or use the platform.
Poor customer support experiences when seeking assistance.
Better pricing or deals found elsewhere.
Changes in personal circumstances affecting budget.
Difficulty in cancelling or managing subscription preferences.
Desire for a one-time purchase instead of ongoing subscriptions.
Quality of game offerings not meeting expectations.
Gradual loss of interest in gaming.
Account Information: Username or email associated with the account
Subscription Details: Type of subscription or membership
Purchase Date: Date when the subscription was initiated
Payment Method: Credit card or PayPal information used for payment
Order Number: Specific order ID related to the subscription
Reason for Cancellation: Optional but may be required
Last Payment Date: Date of the most recent payment made
Terms and Conditions: Understanding of cancellation policies
Customer Support Contact: Phone number or email for assistance
Verification Information: Any required security questions or codes
Before cancelling your Kinguin subscription, consider that you will lose access to exclusive deals, discounts, and early access to new game releases that enhance your gaming experience. Additionally, any accumulated rewards points may be forfeited upon cancellation, meaning you won't be able to redeem them for future purchases. It's also important to check the cancellation policy, as some memberships may have specific notice periods or fees involved.
Kinguin offers a straightforward cancellation policy for its membership and subscription services, allowing users to cancel at any time before the next billing cycle. Once canceled, users retain access to their subscription benefits until the end of the current billing period, but no refunds are provided for unused time.
Yes, you will need your password to cancel your subscription on Kinguin. If you can't remember your password, you can easily reset it by visiting this link: [Reset Password](https://www.kinguin.net/account/reset-password). Once you have access to your account, you'll be able to manage your subscription directly.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Kinguin subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Kinguin account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Kinguin online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Kinguin Kinguin.net Kinguin Games Kinguin Software Kinguin Digital Kinguin Marketplace Kinguin Store KGN Payment Kinguin Purchase Kinguin Transaction
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