Life360 Gold Membership is a family safety service that offers features like 30 days of location history, unlimited place alerts, crash detection with emergency dispatch, and 24/7 roadside assistance. If you sign up, you get a 7-day free trial before billing starts at $14.99 per month, which auto-renews until you cancel. People usually get billed by Life360 because they subscribe to this premium plan to keep track of their family’s safety and get helpful alerts. The billing takes place through your app platform—Google Play, App Store, or directly on Life360's website.
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The cancellation process is straightforward if the user knows where to go and follows the right steps according to their subscription method (Apple App Store, Google Play, or Life360.com). However, the need to cancel through the original purchase platform and the caution that deleting the app or account does not cancel the membership can add slight complexity, but overall it is still easy.
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How to Cancel Life360 Gold Membership: Step by Step
If you purchased through the Life360 Mobile App (iOS or Android):
- Open the Life360 app.
- Tap on Settings.
- Tap on Account.
- Tap on Cancel Membership.
- Review the benefits of the plan and tap on Cancel Membership.
- Select a reason for canceling and tap on Continue.
- Tap on Yes, Confirm Cancellation.
If you purchased through Google Play Store:
- Open the Google Play Store app.
- Tap your Profile Icon, then tap Payments & subscriptions.
- Tap on Life360.
- Tap on Cancel Subscription.
If you purchased through the Apple App Store:
- Open your iPhone Settings or the App Store app.
- Tap your name, then tap on Subscriptions.
- Tap on Life360.
- Tap on Cancel Subscription.
If you purchased through Life360.com:
- Log into your Life360 account on the website.
- Tap on Manage Membership.
- Tap on Cancel Subscription.
Tips & Tricks for Canceling Life360 Gold Membership
- Cancel through the original platform used for subscription (Apple App Store, Google Play Store, or Life360 app) to avoid complications.
- Confirm cancellation immediately after initiating; check your subscription status to ensure it is not active.
- Cancel at least 30 days before the next billing cycle to avoid being charged for the upcoming month.
- If cancellation does not reflect or fails, escalate by contacting Life360 support promptly. Be persistent and provide clear details about your cancellation attempts.
- Use clear and firm language when communicating with support, stating you want a full cancellation and no further charges.
- Check whether the subscription is managed under a family or shared plan to avoid confusion and ensure you have cancellation rights.
- Some users reported technical glitches causing cancellation failures; in such cases, try canceling from the web if the app fails or vice versa.
- If charges continue after cancellation, consider contacting your bank or credit card company to block future payments from Life360.
- Regularly monitor the subscription status post-cancellation to ensure no renewals happen unintentionally.
- Trying privacy-focused alternative apps after cancellation can be a motivating factor and leverage during cancellation discussions.
Life360 Gold Membership Customer Service Info
If you need assistance, here's how you can get in touch with Life360 Gold Membership's support team.
Cancel Life360 Gold Membership Script
Script
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Dear Life360 Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my Gold Membership subscription. After careful consideration, I have decided that it no longer meets my needs and I would like to stop my billing going forward.
Thank you for your assistance in this matter. I appreciate the service you provide and hope to return in the future when my circumstances change.
Best regards,
Frequently Asked Questions
Life360 Gold Membership cancellation requires you to cancel using the same platform through which you subscribed (Apple App Store, Google Play Store, or Life360.com). Simply deleting the app or account does not cancel the membership, and no refunds are given for unused subscription time. Once canceled, the membership remains active until the end of the paid period.
To cancel your Life360 Gold Membership subscription, you need to be logged into your account on Life360.com and use the same method you used to subscribe. This implies that you need your password to access your account to manage and cancel the subscription. If you forgot your password, you can reset it by visiting the Life360 password reset page here: https://support.life360.com/hc/en-us/articles/23053505036823-Reset-My-Password. There is no mention of phone support or unauthenticated chat support for cancellation without a password, so having your password is necessary for account access and cancellation.
- Privacy Needs: Users feel discomfort with the invasive nature of continuous location sharing, seeing it as an infringement on their personal space and privacy.
- Lack of Usefulness: Some users do not find the features useful.
- High Costs: Subscription prices may be considered too expensive for some users relative to the quality provided.
- Other personal reasons for not needing the premium features.
Life360 Gold Membership allows you to cancel your subscription at any time without lock-in periods or early cancellation fees. However, canceling your membership does not provide a refund for the unused portion of your subscription, and your membership remains active until the end of the paid period. Be aware that simply deleting the app or your account does not cancel your subscription; you must cancel through the original subscription platform (Apple App Store, Google Play Store, or Life360.com).
Before cancelling your Life360 Gold Membership, know that you will lose access to premium features like extended location history, driving reports, and place alerts which enhance family safety and tracking. You must cancel using the same platform you subscribed on (Apple App Store, Google Play Store, or Life360.com), and cancellation only takes effect after your current paid period ends, with no refunds for unused time. Deleting the app or account alone does not cancel the membership, so be sure to follow the proper cancellation steps to avoid continued charges. After cancellation, your subscription benefits remain active until the period expires but then revert to the basic free plan features.
- Access to your Life360 account (via app or website)
- Be the subscription holder (the account that purchased the membership)
- Use the original subscription method (Apple App Store, Google Play Store, or directly via Life360.com)
- Apple ID or Google Play login information (if subscribed via those platforms)
- Reason for cancellation (may be requested during the process)
- Device with the Life360 app installed (if managing subscription through the app)
- Access to email linked with the account (potentially for confirmation)
We've actually written a step by step guide on how to get a refund from Life360 Gold Membership. Check it out!
The Easiest Way to Cancel Life360 Gold Membership
If you’re frustrated trying to cancel your subscription, membership, or bill from Life360 Gold Membership—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Life360 Gold Membership?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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