Misfits Market is an online grocery store that delivers items like "ugly" produce, organic pantry goods, dairy, and meats right to your door. When you subscribe, you get a weekly shopping window to pick your groceries, and you’re only billed for what you choose in your cart. You can skip or pause your subscription anytime, and you’ll be charged after your shopping window closes, with the box arriving on your delivery day. If you’re on their Flex Plan, you only pay when you build an order.
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The cancellation process requires the user to first switch to a Flex Plan, then navigate to the My Plan page, scroll to the bottom, and confirm cancellation through a pop-up. The steps are clearly outlined but not immediately straightforward, requiring a couple of additional steps before cancellation is enabled, making it moderately easy but not very quick for all users.
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How to Cancel Misfits Market: Step by Step
If you purchased through Misfits Market directly:
- Log in to your Misfits Market account.
- Navigate to the My Plan page.
- Scroll to the bottom of the page.
- Select the "cancel plan" link.
- A pop-up will appear; click the "Cancel Account" button to finalize cancellation.
If you purchased through an Apple device:
- Open the Settings app on your device.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and select Misfits Market from the list of subscriptions.
- Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions.
- Locate and select Misfits Market.
- Tap Cancel subscription and follow the prompts to confirm.
Tips & Tricks for Canceling Misfits Market
- Switch to the Flex plan before canceling: Change your weekly plan to the Flex plan first; this reveals the hidden "Cancel My Plan" button.
- Use clear and firm language: When contacting support, explicitly state your intention to cancel and ask for confirmation of cancellation to avoid automatic renewals.
- Cancel well before the next billing cycle: Timing your cancellation a few days before the upcoming shipment or charge helps prevent unexpected orders.
- Be prepared to escalate: If initial cancellation attempts fail, escalate your request via email or Reddit forums where users share direct support contacts.
- Pause subscription as a temporary tactic: Use the pause option if immediate cancellation is difficult, then cancel once pause is confirmed.
- Remove payment methods: Some users suggest removing credit card information after canceling to prevent accidental charges.
- Check your account thoroughly: Explore all account settings under 'My Plan' or 'Manage Plan' to find less obvious cancellation options.
- Document your cancellation: Keep screenshots or emails confirming cancellation in case of future disputes.
- Leverage community advice: Check active Reddit threads or forums for updated user experiences and tactics, as they can change over time.
Misfits Market Customer Service Info
If you need assistance, here's how you can get in touch with Misfits Market's support team.
Cancel Misfits Market Script
Script
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Dear Misfits Market Customer Service,
I hope this message finds you well. I would like to request the cancellation of my subscription. While I have appreciated the service and the quality of produce, I am currently facing some financial constraints that make it difficult for me to continue my membership at this time.
I kindly ask for your assistance in processing this cancellation and confirming it via email. Thank you for your understanding.
Best regards,
[Your Name]
Frequently Asked Questions
Misfits Market's membership subscription automatically renews each billing cycle and can be canceled anytime before 9:00 p.m. ET on the day the current billing cycle ends via the website or by contacting them at least 48 hours before the next cycle. Cancellations within the first 7 days (or 14 days if biweekly) with no orders placed may qualify for a refund at Misfits Market's discretion, but cancellations afterward do not receive refunds, though membership access continues until the cycle ends. Canceling a Misfits+ membership does not cancel an active Grocery Subscription, and canceling during the free trial ends benefits immediately unless done in an open shopping window.
To cancel your Misfits Market subscription, you generally need to log into your account, which requires your password. If you cannot remember your password, you can reset it using this link: https://www.misfitsmarket.com/login/forgot-password?srsltid=AfmBOoplVq9fipo1p_HM79vKxn3m8TqnawlYdItmC1FAteTDnNmxHxua. In case you experience issues logging in or resetting the password, you can contact customer support directly by email or phone for manual cancellation. So, yes, a password is needed for the standard cancellation process, but there is support available if you cannot access your account.
- Automatically enrolled in subscription plans without clear consent.
- High prices perceived as not competitive compared to local grocery stores or Walmart.
- Consistently underweight or poor-quality produce, including unripe or less flavorful items.
- Repetitive selection of items like potatoes and onions despite attempts to choose a broad variety.
- Packaging concerns, such as environmentally unfriendly materials.
- Received unwanted or incorrect items, including broken eggs, sweets instead of produce, or items not ordered.
- Difficulty understanding and navigating subscription and cancellation processes.
- Unexpected charges and shipments even after cancellation requests or order non-confirmation.
- Poor communication and lack of direct customer service, such as reliance on email forms and no phone support.
- Lack of clear reminders or notifications before orders are processed and charged.
- Early morning charges without prior order confirmation.
- Frustration with opt-out subscription approach and feeling forced to continue despite wanting to cancel.
Misfits Market requires you to swap to a Flex Plan before you can cancel your subscription, and once an order is billed, it cannot be canceled or altered, meaning you could still be charged and receive that order even if you decide to cancel afterward. There are no early cancellation fees or long-term contracts, but the catch is that you must manage your subscription proactively to avoid unwanted charges, as orders will ship and bill automatically if the cart minimum is met. Be aware that canceling requires a few manual steps in your account settings, which may feel like a mild hurdle.
Before cancelling a subscription with Misfits Market, it is important to know that cancellation requires switching to their Flex Plan first, then confirming the cancellation in your account settings. Once cancelled, you will lose access to the convenience of scheduled weekly grocery deliveries unless you place orders manually on the Flex Plan. If you have a Misfits+ membership, cancelling it means you will lose access to members-only discounts, reduced shipping fees, and the special Misfits+/Imperfect+ Deals aisle that updates weekly with exclusive deals. Cancelling the membership does not automatically cancel your grocery subscription, and vice versa, so you need to manage each separately if you have both.
- Login credentials for the Misfits Market account
- Access to the email address used to create the account
- Full name as used on the account (especially if using the contact form)
- Access to the "My Plan" or "Account Home" page for managing subscriptions or cancellations
- Knowledge of the type of subscription or membership (e.g., Misfits+ membership, Grocery Subscription, Flex Plan)
- Awareness of the next billing cycle or cutoff dates for cancellation to avoid additional charges
- Method of payment on file (may be needed by support if contacting customer service directly)
- If contacting support: Order or membership details to verify identity
We've actually written a step by step guide on how to get a refund from Misfits Market. Check it out!
The Easiest Way to Cancel Misfits Market
If you’re frustrated trying to cancel your subscription, membership, or bill from Misfits Market—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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