NTA Life offers supplemental health insurance that works alongside your employer's health plan. They provide coverage for things like heart conditions, life insurance, disability, cancer, accidents, hospital stays, and critical illnesses. If you have a policy with them, you might get billed for your premiums, which you can pay easily online using a credit card, bank draft, or auto pay. You can also file claims online through their MyNTALife portal.
Difficulty
12345678910
Easy Medium Very Hard
Cancelling a subscription or policy with NTA Life requires filling out a detailed surrender form, providing personal and policy information, signing it, and submitting it via email, fax, or mail. The process is moderately difficult because it is not instant or online-only, and the form must be completed carefully to avoid delays, but customer service is available for assistance.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a NTA Life subscription.
How to Cancel NTA Life: Step by Step
If you purchased through Direct Billing:
- Contact NTA Life Customer Service:
- Call their customer service at 1-888-671-6771 for assistance.
- Alternatively, you can email them at policyservices@ntalife.com.
- Obtain the Return of Premium Surrender Form:
- You may request this form during your call or find it on their website.
- Complete the Form:
- Fill out the Return of Premium Surrender Form accurately.
- Ensure you sign the form to authorize cancellation.
- Submit the Form:
- You can send the completed form via:
- Email: policyservices@ntalife.com
- Fax: 1-866-639-2777
- Mail: P.O. Box 802207, Dallas, TX 75380-2207
- Confirm Cancellation:
- Follow up with customer service to confirm that your membership or subscription has been canceled.
If you need assistance, here's how you can get in touch with NTA Life's support team.
Email
The email is not available.
Tips and Tricks for Getting a NTA Life Refund
- Stop paying premiums and let the policy lapse; nonpayment typically results in automatic cancellation without credit impact.
- Instruct your bank to block or disallow automatic withdrawals to prevent further charges from NTA Life.
- Send a certified letter to NTA Life explicitly stating you want to cancel your policy immediately and keep a copy for your records.
- Request written confirmation of cancellation from NTA Life and keep all correspondence.
- Escalate by submitting complaints to your state’s insurance commissioner or consumer protection agencies if cancellations are ignored.
- Use firm and clear language such as "I am requesting immediate cancellation of my policy effective today" and mention you will escalate if not acknowledged.
- Consider involving your bank’s fraud or help desk if unauthorized charges persist after cancellation requests.
- Persist with repeated calls and written communication as some users reported needing multiple attempts or calls spread over days.
Why Do People Request Refunds from NTA Life
- Change in financial situation: No longer able to afford premiums.
- Better coverage options: Obtained insurance from another provider at a better rate.
- No longer financial dependents: Children grown up or spouse financially stable.
- Issues with cancellation process: Difficulty getting refunds or stopping payments.
- Dissatisfaction with service: Poor customer support or unmet expectations.
NTA Life Refund Script
Script
Copy
Dear NTA Life, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
NTA Life Refund Policy
NTA Life's cancellation policy requires contacting their customer service to initiate the process, providing your policy number, personal identification, and reason for cancellation. The timeframe for cancellation and refund eligibility depends on the specific terms of your policy, with some offering refunds for unused premiums while others may have fees or penalties. It is recommended to review your policy or contact customer service directly for precise cancellation deadlines and refund details.
The Easiest Way to Get a NTA Life Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from NTA Life—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
NTA Life National Teachers Associates Life NTA Life Insurance
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
