Can I Cancel on that ass at Any Time?

On That Ass does allow you to cancel your subscription, but be aware of a one-month notice period after an initial 14-day reflection period during which you can cancel immediately without charge. You cannot cancel right away after the reflection period; you must provide a full month's notice, and if your membership is paused, you must first reactivate it before canceling. There are no early-cancellation fees from On That Ass, but external cancellation services might charge fees, so it's best to cancel directly via your account.

Why Do People Cancel on that ass?

Financial constraintsShift in interestsNot utilizing the service as much as anticipatedDifficulty in cancelling memberships or subscriptionsCharges continuing after cancellationUnauthorized or unexpected chargesNot receiving the products or promotional items as promisedMisleading promotional offersPoor customer service and lack of accountabilityReceiving unwanted or incorrect productsConcerns about scam or fraudulent activityInability to use or withdraw credited account fundsQuality issues with received products

What Information Do I Need to Cancel on that ass?

First name Last name Street House number Postal code City Email address Phone number Reason for cancellation Desired cancellation date (immediately or as of a specific date) IBAN (if applicable)

What Should I Know Before Cancelling on that ass?

Before cancelling your subscription on onthatass.com, it's important to know that you can cancel immediately within a 14-day reflection period after your first delivery without any charges. After this period, a one-month notice period applies, meaning you will still be charged and have access for one more month after cancellation. When you cancel, you lose access to the membership features and any benefits linked to active membership, like monthly shop credit accrual (note that during pause, shop credit is frozen but retained). If your membership is paused, you must reactivate it before cancelling, and the one-month notice period still applies after reactivation. No direct charges apply for cancellation, but external services offering to cancel on your behalf may charge fees without added benefit.

What is on that ass's Cancellation Policy?

On that ass (onthatass.com) allows you to cancel your membership anytime via your account. You can cancel immediately within the 14-day reflection period after the first delivery without charge. After this period, a one-month notice period applies before the cancellation is finalized. Upon cancelling, you receive a confirmation email with details of your last payment and delivery month.

Do I Need My on that ass Password to Cancel?

Yes, you need to log in with your email and password to cancel your subscription on OnThatAss.com. You handle the cancellation through your account by going to the Memberships section and using the 'Pause or cancel membership' option. If you have forgotten your password, you can reset it via their login page, typically found at their main site login area, such as onthatass.com/login or through the account login prompt upon cancellation attempt. Cancelling immediately during the 14-day reflection trial period is possible, otherwise, there's a one-month notice period after cancellation.

Can I Get a Refund from on that ass?

We've actually written a step by step guide on how to get a refund from on that ass. Check it out!

How to Cancel Your On That Ass Subscription (2026)

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The cancellation process is straightforward and can be done easily in the user's account by clicking a button. The only complexity is the one-month notice period after the reflection period, but the actual act of cancelling is simple and confirmed immediately by email.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Savings over 5 years from cancelling your $15/month subscription

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-$0

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your On That Ass subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your On That Ass account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel On That Ass online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.