PropStream offers real estate data and tools with three subscription plans: Essentials, Pro, and Elite. The Essentials plan is $99/month (or $81/month billed yearly) and best for individuals, including features like property leads and some free contact info. The Pro and Elite plans, designed for teams, offer more leads, free skip tracing, and marketing credits, costing $199/month and $699/month respectively. They bill monthly or annually, with extras like additional leads, team members, and marketing credits available for purchase, so if you're seeing charges, it’s likely for one of these plans or add-ons.
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Cancellation involves contacting customer support directly via phone or email, providing account verification, and requesting confirmation. The process is straightforward but requires active communication and follow-up, which is moderately easy but not instant or fully automated.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Propstream subscription.
How to Cancel Propstream: Step by Step
If you purchased through Propstream directly:
- Contact Customer Support:
- Call 877-204-9040 to speak with a representative.
- Provide your account details:
- Have your account information ready, including your name, email, and subscription details.
- Request cancellation:
- Clearly state that you wish to cancel your subscription.
- Confirm termination date:
- Ask the representative to confirm your cancellation and the date it will take effect.
- Check for confirmation:
- Keep an eye on your email for a confirmation message regarding the cancellation.
If you need assistance, here's how you can get in touch with Propstream's support team.
Tips and Tricks for Getting a Propstream Refund
- Start cancellation early to avoid automatic renewal charges by contacting support a few days before the billing cycle.
- Use firm and clear language: state that you want to cancel immediately and expect confirmation of cancellation in writing or via email.
- Document all communication:
- Escalate promptly:
- Mention disputes or chargebacks:
- Be persistent:
- Check for hidden cancellation steps:
- Cancel on business days and hours:
- Avoid using refund requests as initial tactic:
- Use social media or public forums:
Why Do People Request Refunds from Propstream
- Unexpected charges immediately after the 7-day free trial ends without clear notification.
- Difficulty cancelling accounts, including being unable to cancel online or through the same method as signup.
- Poor customer service response including unresponsiveness, rudeness, and hanging up during billing disputes.
- Lack of proper communication about trial activation, billing, and cancellation procedures.
- Frustration with refund process requiring contacting support and delays or denials of refunds.
- Technical issues such as frequent login problems and account lockouts, especially on mobile devices.
- Billing issues such as double charges or charges under different company names.
- Perceived inaccurate or outdated data leading to inefficiency and lost time.
- Service downtime and site maintenance causing loss of usability.
- Requirement to call customer support to cancel subscriptions, which is seen as outdated and inconvenient.
- Accusations of deceptive or "free trial scam" practices due to sudden charges post free trial without explicit consent.
Propstream Refund Script
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Dear Propstream, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Propstream Refund Policy
To cancel a PropStream subscription, you need to contact their Customer Support at (877) 817-7377 during business hours before your next billing cycle date. This ensures your subscription is terminated in time to avoid further charges. Cancellation requests are not processed through forms or emails but must be made via phone to ensure proper handling.
The Easiest Way to Get a Propstream Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Propstream—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
PROPSTREAM PROPSTREAM.COM PROP STREAM PRO STREAM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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