Rise Science is a company that helps people improve their sleep through an app that guides you to build better sleep habits. They offer flexible subscription plans that cost about the same as a fancy cup of coffee each month. If you see a charge from Rise Science, it's likely from one of these subscriptions that supports your sleep improvement journey. Their service is designed to make healthy sleep a part of your everyday routine in an affordable and easy way.
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The cancellation process is straightforward with clear steps available through the RISE App. Users primarily need to tap a few options in the profile and subscription sections, making it easy for most consumers with minimal steps required.
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minutes to cancel a Rise Science subscription.
How to Cancel Rise Science: Step by Step
If you purchased through the RISE App:
- Open the RISE App.
- Tap ‘Profile Icon’ on the top right.
- Under "Membership", tap on "Subscription".
- Tap on "Cancel Subscription Renewal".
- You will either be asked to "Confirm" the cancellation or redirected to the "Subscriptions" section of your device where you can cancel the subscription.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone/iPad.
- Tap your name at the top of the screen.
- Select "Subscriptions".
- Find and select your RISE subscription.
- Tap on "Cancel Subscription".
If you purchased through Google Play Store:
- Open Google Play Store.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Tap on "Subscriptions".
- Find and select your RISE subscription.
- Tap on "Cancel Subscription".
If you purchased through the RISE website:
- Open the RISE App.
- Tap ‘Profile Icon’ on the top right.
- Under "Membership", tap on "Subscription".
- Tap on "Cancel Subscription Renewal".
- Follow the prompts to confirm cancellation.
Tips & Tricks for Canceling Rise Science
- Cancel subscription within the free trial period to avoid charges, but be prepared that cancellation might not always stop upcoming charges immediately.
- Use specific, clear subject lines when emailing support,
- Follow up persistently with support emails if charges continue after cancellation.
- Deleting the app or account does not automatically cancel the subscription; always cancel through the subscription settings or official channels.
- Time your cancellation carefully, ideally just before the trial or billing period ends to avoid being charged.
- Escalate by threatening formal complaints or chargebacks
- Keep records of all communication and cancellation attempts
Rise Science Customer Service Info
If you need assistance, here's how you can get in touch with Rise Science's support team.
Cancel Rise Science Script
Script
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Dear Rise Science Team,
I hope this message finds you well. I would like to request the cancellation of my subscription due to changes in my personal schedule that no longer allow me to fully utilize the service. I appreciate the benefits I've received during my time as a member, but I believe this is the best course of action for me at this moment.
Thank you for your assistance in processing this request. Please confirm when my subscription has been successfully canceled.
Best regards,
Frequently Asked Questions
Rise Science subscription and trial cancellations can be done through the RISE app by navigating to Profile > Subscription and selecting "Cancel Subscription Renewal." If the subscription was purchased via an app provider (Apple App Store or Google Play Store), cancellation will redirect you to the respective platform. Access continues until the last day of the trial or billing cycle, and deleting the app or account does not cancel the subscription itself. For issues, support can be contacted through their request form.
You do need your password (or access to your email) to cancel your subscription on Rise Science if you need to log into the RISE app to manage the subscription. The cancellation is done through the RISE app under the Profile section, and you confirm the cancellation there. If you forget your password, you can reset it by reopening the RISE app and selecting "Have an account already" to log in, then entering your email to receive a login link.
There is no direct password reset URL on their website, but the login email process essentially acts as the password reset or account recovery method.
- Charged after canceling free trial: Users cancel the subscription during the trial but are still charged for the full year.
- Unhelpful customer service: Refund requests are often ignored or blocked.
- Loss of premium features: Paying customers sometimes lose access to features after payment.
- Repeated unauthorized charges: Attempts to charge multiple times despite cancellation.
- Difficult cancellation process: Subscription cancellation cannot be done through the app and requires emailing support.
- Perception of inaccuracy: Some users feel the app's data or insights are not accurate for them personally.
Rise Science allows you to cancel your subscription at any time, but you must cancel before the renewal date to avoid being charged for the next period. There are no early-cancellation fees or contracts locking you in, but deleting your account or app does not cancel your subscription—you must actively cancel it either through the app or via email, depending on how you subscribed. Importantly, fees already paid are non-refundable, so you will continue to have access until the end of your paid subscription period even after cancellation.
Before cancelling a subscription or membership with Rise Science, it's important to know you will retain full access to the service until the last day of your current trial or billing cycle. Simply deleting the app or your Rise Science account does not cancel your active subscription; you must actively cancel through the app or your device's app store if applicable. After cancellation, you will lose access to all premium features tied to your subscription once the access period ends. Also, subscriptions initiated via the Rise Science website need to be managed directly through Rise, as they do not appear in Apple or Google subscription lists.
- Email address associated with your Rise Science account
- Platform of purchase (Rise website, Apple App Store, Google Play, Amazon Appstore)
- Subscription details (such as subscription tier or plan, if relevant)
- Payment information (such as billing address or last four digits of credit card, if verification required)
- Personal identification information if further identity verification is needed
- Contacting Rise Science by email if subscription was purchased via the website
We've actually written a step by step guide on how to get a refund from Rise Science. Check it out!
The Easiest Way to Cancel Rise Science
If you’re frustrated trying to cancel your subscription, membership, or bill from Rise Science—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Rise Science?
RISE SCIENCE, RISESCIENCE.COM, Rise Science
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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