SafetyWing is a company that offers travel insurance and health coverage for people who are living or traveling outside their home country. They have flexible subscription plans, making it easy to pay monthly for coverage that protects you in case of unexpected events like illness or accidents while abroad. If you've been billed by them, it's likely for your ongoing insurance plan, which helps keep you safe no matter where you are in the world.
Cancelling a subscription with SafetyWing involves accessing your account settings and following the cancellation prompts, which may not be immediately clear. While it can be done online, some users may find the process slightly confusing at first.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a SafetyWing subscription.
How to Cancel SafetyWing: Step by Step
If you purchased through SafetyWing.com:
Visit the SafetyWing website and log in to your account.
Navigate to the Dashboard.
Click on Your Plans in the navigation menu.
Find the subscription you wish to cancel and click on it.
Scroll down to the Manage Subscription section.
Select Cancel Subscription.
Follow any on-screen prompts to finalize the cancellation.
If you purchased through Apple (iOS):
Open the Settings app on your iPhone or iPad.
Tap on your Name at the top of the settings menu.
Select Subscriptions.
Find the SafetyWing subscription and tap on it.
Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the Profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate the SafetyWing subscription and select it.
Tap Cancel subscription and confirm your choice.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (gear icon) in the top right corner.
Go to the Payments tab.
Select Manage pre-approved payments.
Find SafetyWing and click on it.
Select Cancel at the bottom of the details page.
How to Contact SafetyWing
If you need assistance, here's how you can get in touch with SafetyWing's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a SafetyWing Refund
Document Everything: Keep screenshots and notes of every interaction you have regarding cancellation.
Timing Matters: Try to call or email right after a billing cycle ends to avoid additional charges.
Be Direct: State your intention clearly at the beginning of the call or email to avoid lengthy discussions.
Use Cancellation Language: Phrases like "I want to cancel my subscription" are more effective than "Can you help me with my account?"
Stay Calm: If you encounter resistance, remain polite but assertive; get to the point without escalating emotions.
Ask for Confirmation: Request written confirmation of your cancellation to ensure no future charges are applied.
Escalate if Necessary: If the first representative can’t help, politely ask to speak with a supervisor.
Leverage Social Media: If you encounter issues, posting on Twitter or Facebook can sometimes expedite the process.
Check for Hidden Fees: Be aware of any conditions that might apply to cancellation to avoid unexpected charges.
Look for a Final Offer: Sometimes a representative may offer discounts or perks to keep you as a customer; be prepared to decline if you’re certain about cancellation.
Follow Up: If you don’t receive confirmation in a week, follow up with customer service to ensure your request was processed.
Why Do People Request Refunds from SafetyWing
Cost increase beyond budget.
Coverage not needed anymore.
Travel plans canceled or changed.
Better options found elsewhere.
Lack of use over time.
Coverage issues or disputes.
Moving to a different country not covered.
Health status changed affecting need for insurance.
Unclear terms or confusing policy details.
Customer service issues experienced.
SafetyWing Refund Script
Script
Copy
Dear SafetyWing, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About SafetyWing
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SafetyWing Refund Policy
SafetyWing allows members to cancel their subscription at any time, with coverage continuing until the end of the current billing period. To cancel, members need to log into their account and follow the cancellation process; no refunds are issued for previous payments.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a SafetyWing Refund
If you're frustrated trying to cancel your subscription, membership, or bill from SafetyWing—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as SafetyWing's cancellation process may involve some convoluted steps or unclear instructions that can make it seem more complicated than it is. While you can generally cancel your subscription at any time, check for specific terms regarding refund policies or potential charges associated with cancellation. Always read the fine print to avoid any unexpected fees or complications.
Cost increase beyond budget.
Coverage not needed anymore.
Travel plans canceled or changed.
Better options found elsewhere.
Lack of use over time.
Coverage issues or disputes.
Moving to a different country not covered.
Health status changed affecting need for insurance.
Unclear terms or confusing policy details.
Customer service issues experienced.
Email address associated with the account
Subscription type (e.g., travel medical insurance)
Account number or policy number
Billing information (last payment method used)
Reason for cancellation
Date of cancellation request
Confirmation of identity (if required)
Contact information for follow-up
Terms of service review regarding cancellation policy
Before cancelling your SafetyWing subscription, it's important to note that you will lose access to travel medical insurance and the associated benefits, which include coverage for emergency medical expenses and support. Additionally, you may forfeit any ongoing coverage for current trips, leaving you unprotected against unforeseen medical situations. Consider whether you will still require travel insurance for upcoming plans, and keep in mind that re-enrollment may involve waiting periods or increased rates. Always check your account for any outstanding payments that may be due before completing the cancellation process.
SafetyWing allows members to cancel their subscription at any time, with coverage continuing until the end of the current billing period. To cancel, members need to log into their account and follow the cancellation process; no refunds are issued for previous payments.
Yes, you will need your password to cancel your SafetyWing subscription. If you have forgotten your password, you can reset it by visiting [this link](https://safetywing.com/reset-password). Once you've accessed your account, you can proceed with the cancellation process.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your SafetyWing subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your SafetyWing account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel SafetyWing online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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