ScholarshipOwl is a service that helps students find and apply for scholarships by matching them with options and managing their applications. They offer a premium membership that provides access to more scholarships and advanced features, which users pay for through a subscription. The subscription can be billed quarterly or half-yearly, with prices around $45 for three months and $60 for six months. Users can start with a free trial, and they have the ability to cancel their subscription anytime through their account settings.
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The cancellation process is straightforward and can be done quickly by either clicking a Cancel button in the Membership tab of the user profile or by emailing support to have it canceled for you. There are clear options and direct support, making the process very easy for consumers.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ScholarshipOwl subscription.
How to Cancel ScholarshipOwl: Step by Step
If you purchased through ScholarshipOwl.com:
- Log in to your account on scholarshipowl.com.
- Go to the Membership tab in your account section.
- Follow the instructions displayed to cancel your subscription.
- Confirm the cancellation if prompted.
- Check for a confirmation email regarding your cancellation.
If you need assistance, here's how you can get in touch with ScholarshipOwl's support team.
Tips and Tricks for Getting a ScholarshipOwl Refund
- Try cancelling only after the first charge posts, as the cancellation button is disabled prior to being charged.
- Be very cautious with timing cancellations — missing the free trial cancellation window by even half a day can trigger a large upfront 6-month charge.
- Email support immediately and follow up persistently, especially if cancelling outside of business hours. Use the email contact: contact@scholarshipowl.com.
- Call the support phone line Monday through Friday, 11 am to 6 pm EST, at 800-494-4908 for quicker resolution.
- Escalate by requesting supervisors or chargebacks if initial cancellation requests or refund attempts are ignored.
- Use firm, clear language when requesting cancellation and refunds; emphasize the timing of your cancellation relative to trial periods and charges.
- Beware that refunds are typically denied due to nonrefundable policies highlighted in their Terms & Conditions.
- Watch out for hidden clauses charging for 6 months upfront after the trial, rather than monthly fees.
- Do not rely on the website cancellation button alone due to reports of it being greyed out or disabled.
- Document all communications in case you need to escalate via your bank or payment provider for chargebacks.
Why Do People Request Refunds from ScholarshipOwl
- Difficulty cancelling before the trial or subscription ends, causing unexpected charges.
- Non-refundable payments after the free trial period, even if the service was unsatisfactory.
- Unexpected charges or subscription fees, especially when users were not fully aware of the costs upfront.
- Poor customer service, including difficulty reaching support or processing cancellations & refunds.
- Dissatisfaction with the service's effectiveness, such as not receiving scholarship matches or opportunities as expected.
- Unclear subscription terms, leading to confusion about what the service covers and the cost involved.
- Financial hardship, where users are unable to afford the subscription fees and did not receive prior notification of charges.
- Concerns about data privacy, where users felt their personal information was used primarily to sell subscriptions or services.
ScholarshipOwl Refund Script
Script
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Dear ScholarshipOwl, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ScholarshipOwl Refund Policy
ScholarshipOwl offers a 7-day free trial for their premium membership, which then renews at $20 per month. You can cancel anytime during the free trial without being charged and can also cancel the subscription anytime after the trial period to avoid further billing. The policy provides flexibility with no long-term commitment required.
The Easiest Way to Get a ScholarshipOwl Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ScholarshipOwl—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.