Scribd is a subscription service that gives you access to ebooks, audiobooks, documents, and presentations through its platforms Everand, Scribd, and SlideShare. With one subscription, you can read or listen to a huge library of books and download community-uploaded documents and professional presentations. The subscription renews automatically every month, and you get billed just before the new period starts. You can cancel anytime and still enjoy the service until your paid time runs out.
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The cancellation process on Scribd is straightforward, requiring only a few clicks in the account settings to end the subscription. Clear instructions are provided for different payment methods, making it accessible and quick for most users.
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minutes to cancel a Spotify subscription.
How to Cancel Scribd: Step by Step
If you purchased through Scribd.com:
- Log into your account on the Scribd website.
- Navigate to your account page.
- In the Subscription & Payment Details section, click on End My Subscription or Cancel Subscription.
- Follow the confirmation prompts displayed.
- A confirmation message will appear once the subscription is successfully canceled, and a confirmation email will be sent to your registered email address.
If you purchased through Apple:
- Tap the Settings app on your device.
- Select your Apple ID.
- Tap Subscriptions.
- Select Scribd or Everand from the list.
- Tap Cancel Subscription.
- Follow the on-screen prompts to confirm your cancellation.
On Mac:
- Open the App Store and sign in.
- Select your name from the bottom of the sidebar.
- Click View Information at the top of the window.
- Scroll down to Subscriptions.
- Click Manage.
- Locate Scribd or Everand from the list and select Edit.
- Click Cancel Subscription.
- Follow the instructions to confirm your decision.
If you purchased through Google Play:
- Open the Google Play app on your smartphone or tablet.
- Tap the profile icon at the top right corner of the screen.
- Select Payments & Subscriptions.
- Tap Subscriptions.
- Locate your Scribd or Everand subscription.
- Tap Cancel Subscription.
- Follow the directions to complete the process.
On Computer:
- Go to the Google Play website on your browser and sign in.
- Select My Subscriptions on the left side of the screen.
- Find your Scribd or Everand subscription and click Manage next to it.
- Select Cancel Subscription.
- Click Yes when the confirmation pop-up appears.
Tips & Tricks for Canceling Scribd
- Always cancel subscription on the Scribd website, not through the app to avoid glitches with cancellation processing.
- Cancel the subscription before deleting the account, as deleting the account alone does not stop charges.
- Cancel at least a day before the renewal date to avoid being charged for the next billing cycle.
- Monitor your credit card and PayPal statements for any charges after cancellation; Scribd can continue charging if payment methods are linked and active.
- If charges continue after cancellation, escalate by contacting Scribd on Twitter or via their contact page for faster responses.
- Use firm language indicating intent to dispute charges or perform a bank/paypal chargeback if refunds or cancellations are not honored promptly.
- Consider contacting your bank or PayPal to dispute unauthorized charges if Scribd fails to cancel or refund properly.
- Some users found success by cancelling PayPal subscription and/or updating payment methods to block further payments after unable to cancel through Scribd.
- Be persistent and keep records of cancellation attempts, dates, and communications in case of disputes.
- Check subscription cancellation instructions in your account settings by navigating through the menu: tap the three-line icon (mobile), your account name, then subscription cancellation options.
Scribd Customer Service Info
If you need assistance, here's how you can get in touch with Scribd's support team.
Cancel Scribd Script
Script
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Dear Scribd Support,
I hope this message finds you well. I am writing to request the cancellation of my Scribd subscription. After careful consideration, I have decided to discontinue my membership as I am currently unable to utilize the service to its full potential due to time constraints.
I appreciate the content and services provided, but I believe this is the best decision for me at this time. Please confirm the cancellation and let me know if there is anything further you require from my side.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Scribd allows you to cancel your subscription anytime via your account page on their website. If you cancel mid-subscription, you retain access until the end of your billing cycle, but cancelling a free trial results in immediate loss of premium access. Subscriptions bought through app stores must be canceled through the respective app store accounts.
To cancel your Scribd subscription, you do need to log in to your account on the Scribd website, which means you require your password to access your account page and end your subscription. If you've forgotten your password, you can reset it at this link: https://www.scribd.com/account/reset_password. Without logging in, you cannot directly cancel the subscription, as it requires signing into your account and confirming cancellation steps.
- Unable to afford the price anymore, leading to cancellation to save money.
- Lack of responsive customer support, causing frustration with the service.
- Digital library not having the desired titles, making the subscription less valuable.
- Subscription price increase, making users feel the premium membership is not worth it.
- Preference for alternative audiobook platforms, such as listening on iPad apps or Spotify.
- Users feeling they do not get what they wanted from the service, leading to dissatisfaction.
- Using Scribd primarily for audiobooks of books already owned physically, leading to redundant spending.
- Accumulating unread saved books, resulting in wasted subscription money.
- Perception that Scribd is still expensive despite being cheaper than buying books individually.
- Availability of new releases is limited or books get removed, reducing Scribd's usefulness.
- Finding better library alternatives with more access to desired books.
- Limitations on the number of popular books listened to per subscription period, even with paid membership.
Scribd allows you to cancel your subscription at any time through your account settings or your app store account if purchased via Apple or Google Play. There are no contracts, lock-ins, or early-cancellation fees, but be aware that you will retain access to premium content only until the end of your current billing cycle after cancellation. If you try to cancel during a free trial, premium access ends immediately, and refunds are generally not provided for used subscription periods or charges older than 30 days.
Before cancelling your Scribd subscription, know that cancellation will end your access to all premium content and features from Scribd, Everand, and SlideShare, unless you keep your subscription active for premium access. If you've paid, you retain premium access until the end of your billing cycle, but if you're on a free trial, access ends immediately upon cancellation. After your subscription expires, you can still use Scribd's free features and share documents, but you lose premium content access. Your reading history and saved lists remain, so if you resubscribe later, you can pick up where you left off. Keep in mind you must cancel your subscription before deleting your account, and different payment methods have different cancellation procedures.
- Account login credentials (email/username and password for Scribd or Everand)
- Access to the email address or Apple/Google account associated with the subscription
- Knowledge of the payment method used (Credit/Debit Card, PayPal, Apple Pay, Google Pay, Apple App Store, or Google Play)
- Whether the subscription is a free trial or paid plan
- Ability to access the subscription settings page on the appropriate website or app (Scribd/Everand, Apple, or Google Play)
- Apple ID or Google account details if the subscription was started through Apple or Google
We've actually written a step by step guide on how to get a refund from Scribd. Check it out!
The Easiest Way to Cancel Scribd
If you’re frustrated trying to cancel your subscription, membership, or bill from Scribd—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Scribd?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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