Simple App at simple.life offers a subscription service focused on personalized fasting and nutrition plans, progress tracking, and one-on-one coaching with an AI Coach. They have various subscription options like monthly, yearly, and commitment plans, which automatically renew unless you cancel. Payments can be made through credit cards, PayPal, or app stores, and billing transparency is ensured with no hidden fees. If you see charges from them, it’s likely for access to their premium health and weight loss coaching features.
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The cancellation process involves straightforward steps within the app or website, including navigating profile settings and confirming cancellation reasons, making it relatively easy but requiring some navigation through menus.
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How to Cancel Simple App: Step by Step
If you purchased through the website:
- Tap on the profile icon on the Home or Track tab.
- Scroll down and tap Manage subscription.
- Tap the Manage Subscription button again.
- Provide the email address used to subscribe and verify it with a code sent to that email.
- Tap on Plan Management.
- You will see your subscription details and can click on ‘Turn-off auto-renewal’.
- Confirm a reason for cancellation in the survey to receive a confirmation message.
If you purchased through the App Store:
- Go to your device’s settings.
- Tap your Apple ID.
- Select "Subscriptions."
- Find Simple and tap "Cancel Subscription."
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon.
- Go to Payments & subscriptions.
- Select Subscriptions.
- Find Simple and tap Cancel subscription.
- Confirm the cancellation on the next screen.
Tips & Tricks for Canceling Simple App
- Cancel immediately after subscribing to ensure that you retain access through the trial period but avoid renewal charges.
- Contact customer support promptly and keep a record of cancellation confirmation emails as proof.
- If subscribed via Apple or Google Play, cancel directly through their subscription management settings instead of relying on the app itself.
- Use explicit, firm language stating you want to cancel and request a refund if you were charged after cancellation.
- Escalate by opening a dispute with PayPal or your bank if the company continues to charge after cancellation, especially if you have email confirmation.
- Set calendar reminders near the end of trial periods to avoid accidental renewals.
- Be wary of hidden charges for add-ons (like downloadable PDFs) upon canceling and make sure to clarify those during cancellation requests.
- Read user reviews and forum comments before subscribing to gauge potential difficulties in cancellation.
- Don't rely solely on the app's cancellation flow if it is buggy or missing; seek out direct contact emails, Apple/Google receipts, or payment platform dispute mechanisms.
Simple App Customer Service Info
If you need assistance, here's how you can get in touch with Simple App's support team.
Cancel Simple App Script
Script
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Dear Simple App Support Team,
I am writing to request the cancellation of my subscription for Simple App, associated with the email address associated with my account. I have appreciated the service, but due to my current financial situation, I must cancel my subscription.
Could you please confirm the cancellation and let me know if there are any final steps I need to complete? Thank you for your assistance with this matter.
Frequently Asked Questions
Simple App subscriptions must be canceled within the app to stop future charges; uninstalling the app does not cancel the subscription. If purchased on the Simple website, you can cancel by managing your subscription through your profile and turning off auto-renewal with confirmation required. For subscriptions via Google Play, cancelation is done through the Manage Subscription option in the app, and for App Store purchases, cancellation must be managed through Apple's instructions.
To cancel your subscription on Simple App (simple.life), you will need to provide the email address you used to subscribe and verify it with a code sent to that email. There is no mention of requiring your password directly to cancel. However, if you do need to reset your password at any point, you can do so here: https://live.mysimplelifeinc.com/s/reset-password. This makes canceling fairly straightforward without needing your password unless you want to log into your account.
- Difficulty in canceling the subscription despite attempts to do so.
- Unwanted or unexpected charges occurring even after cancellation attempts.
- Charges appearing on credit card statements without clear notification or consent.
- Deceptive practices such as not informing users of auto-renewal until after subscription is active.
- Confusion over cancellation processes, including misunderstanding that uninstalling the app does not cancel the subscription.
- Subscription billed outside of typical app store systems, leading to ongoing charges despite showing subscription as inactive.
- Poor customer service or difficulty contacting support to resolve billing and cancellation issues.
- Billing through third parties like mobile carriers, complicating cancellation and refund efforts.
Simple App (simple.life) allows you to cancel your subscription at any time through the app or the platform where you purchased it (Apple App Store, Google Play Store, or their website). However, you must cancel at least 24 hours before the subscription renewal to avoid being charged for the next period. Also, deleting the app does not cancel your subscription, so you need to cancel explicitly through account settings. There are no mention of lock-ins, early-cancellation fees, or contracts, but refunds depend on the purchase method and are handled case-by-case if bought directly from the website.
Before cancelling your subscription with Simple App (simple.life), it's important to know that uninstalling the app alone will not stop your subscription charges—you must cancel within the app or through your subscription management platform. Once you cancel, you will retain access to all premium features, such as personalized fasting and nutrition plans, AI coaching, exclusive educational content, and advanced progress tracking, until the end of your current billing period. After the billing period ends, you will lose access to these premium features and content. If you need help, customer support is available to assist with the cancellation process.
We've actually written a step by step guide on how to get a refund from Simple App. Check it out!
The Easiest Way to Cancel Simple App
If you’re frustrated trying to cancel your subscription, membership, or bill from Simple App—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Simple App?
Simple Life, Simple Life App, Simple Life Subscription, Simple Life Premium, Simple Life Charge
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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