SiriusXM offers subscription plans that let you listen to satellite radio in your vehicle or stream music and shows through their app. Plans start around $9.99 per month after promotions, with options to bundle music, talk, news, and sports channels. You can manage, change, or cancel your subscription easily online or by phone, and the service automatically renews unless you cancel. People might see a bill from SiriusXM because they have an active subscription for in-car or app streaming of their channels and content.
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Cancelling a SiriusXM subscription is relatively straightforward if the user knows where to go. Direct SiriusXM subscriptions can be canceled online or by phone quickly; however, cancellations via third-party providers require going through those platforms, which may add some complexity.
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How to Cancel SiriusXM: Step by Step
If you purchased through SiriusXM:
- Visit the Online Account Center at siriusxm.com.
- Log in using your account credentials.
- Navigate to the Subscriptions tab.
- Select the subscription you wish to cancel.
- Click on the Cancel Subscription option.
- Follow the prompts to confirm your cancellation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your name at the top.
- Select Subscriptions.
- Find SiriusXM in the list and tap on it.
- Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the profile icon in the top right corner.
- Select Payments & subscriptions and then Subscriptions.
- Find your SiriusXM subscription and tap on it.
- Tap Cancel subscription and confirm your cancellation.
If you purchased through Roku:
- Go to my.roku.com.
- Log in with your Roku account credentials.
- Navigate to the Manage subscriptions section.
- Find SiriusXM and select it.
- Choose Cancel subscription and confirm your choice.
If you are a T-Mobile customer:
- Log in to your T-Mobile account or the T-Mobile app.
- Go to Manage Add-Ons.
- Deselect the SiriusXM feature to cancel.
If you purchased through SiriusXM Podcasts+ via Apple Podcasts:
- Open the Settings app on your device.
- Tap on your name and select Subscriptions.
- Locate SiriusXM Podcasts+ and select it.
- Tap Cancel subscription and confirm.
Tips & Tricks for Canceling SiriusXM
- Use the chat feature on the SiriusXM website to initiate cancellation as there is no direct online cancellation option.
- Keep typing the word "cancel" repeatedly in chat until the live agent confirms the cancellation.
- Select "Other Reason" for cancellation when prompted during the cancellation process to avoid resistance.
- Provide complete account information and radio ID early in communications to speed up verification.
- Paste a simple, firm cancellation message like "No thank you, please cancel my account" repeatedly if met with delays or attempts to retain you.
- Be persistent and prepared to go through multiple chat responses (4-5 times of saying cancel may be needed).
- If phone cancellation is tried, be aware that agents may quote old promotions to keep you; chat is often more straightforward.
- If digital attempts fail, send a certified letter or email as a backup to formally document your cancellation request.
- Ignore app cancellation prompts as they often redirect to the website chat.
- Timing: cancel right when billing is upcoming or right after renewal to prevent further charges.
SiriusXM Customer Service Info
If you need assistance, here's how you can get in touch with SiriusXM's support team.
Cancel SiriusXM Script
Script
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Dear SiriusXM Customer Service,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to changing personal circumstances, I find that I can no longer continue my membership at this time.
I appreciate the service I've received so far, but I believe this is the best decision for me moving forward. Please confirm the cancellation and any final billing details at your earliest convenience.
Thank you for your understanding and assistance in this matter.
Best regards,
Frequently Asked Questions
SiriusXM subscriptions can be cancelled online via the Subscriptions tab in the Online Account Center, by calling their support, or through the third-party provider if billed externally (e.g., Apple, Google Play, Roku). Cancellations must be made at least 24 hours before the next renewal date to avoid being charged for the next subscription period, and the subscription remains active until the end of the current billing cycle. Uninstalling the SiriusXM app does not cancel the subscription.
To cancel your SiriusXM subscription, you generally need to sign in to the respective account where you purchased it, such as the SiriusXM Online Account Center or through third-party platforms like Apple, Google Play, Roku, or T-Mobile. Signing in typically requires your password, so yes, you usually need your password to cancel your subscription. If you don't remember your SiriusXM password, you can reset it at https://www.siriusxm.com/forgot. Alternatively, you can also call SiriusXM customer service at 866-635-8641 to cancel your subscription.
- High subscription cost compared to free or cheaper alternatives.
- Difficult and complicated cancellation process, requiring calls or live chats, which can be time-consuming and frustrating.
- Automatic renewal charges without easy opt-out, leading to paying for unwanted service periods.
- Too many commercials and aggressive DJ voice-overs disrupting the listening experience.
- Repetitive music playlists with the same songs playing repeatedly.
- Availability of free or cheaper smartphone apps that offer music streaming without commercials.
- Users prefer playing their own music via USB or Bluetooth, avoiding subscription costs.
- Economic reasons such as saving money during tough times.
SiriusXM generally allows users to cancel their subscription at any time, but there are some potential landmines to watch for. Certain subscription plans may carry early termination fees, especially if tied to promotional offers or bundled with radios. Additionally, cancelling less than 24 hours before the renewal date may result in an automatic renewal charge, and uninstalling the app does not cancel the subscription—you must cancel through the proper channel depending on how you subscribed (SiriusXM directly or a third-party provider). Be sure to carefully review the terms of your specific subscription to avoid unexpected fees or lock-ins.
Before cancelling your SiriusXM subscription, know that your subscription will continue until the end of your current billing cycle, and then access will stop. After cancellation, you will lose access to all curated music channels, live sports broadcasts, news coverage, celebrity-hosted talk shows, comedy content, podcasts, and other entertainment included in your subscription plan. It's important to note that uninstalling the SiriusXM app alone will not cancel your subscription; you must actively cancel it through the provider you subscribed with, whether directly through SiriusXM or a third-party provider such as Apple, Google Play, Roku, or T-Mobile. Make sure to cancel through the correct channel to avoid unexpected charges.
- Account username or email address associated with your SiriusXM subscription
- Password to access your SiriusXM Online Account Center
- Account number or radio ID (especially if calling customer service)
- Billing provider information (e.g., SiriusXM direct, Apple, Google Play, Roku, T-Mobile) if you’re unsure who bills you
- Phone number or email registered to the account (may be requested for verification by customer service)
- Payment method details (last four digits of the credit card on file, in some cases, for verification)
- Reason for cancellation (may be requested during the process)
- Access to your bank or credit card statement to confirm your billing provider if needed
We've actually written a step by step guide on how to get a refund from SiriusXM. Check it out!
The Easiest Way to Cancel SiriusXM
If you’re frustrated trying to cancel your subscription, membership, or bill from SiriusXM—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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