The USO provides support and care for military service members and their families, offering things like care packages, entertainment, free Wi-Fi, and connection services like phone and video calls at their centers. They also help with family activities, wellness programs, and transitions back to civilian life. While they do have a "Give Monthly" donation option for those who want to support them regularly, they don't have typical subscription or billing services for membership or their programs. If you see a charge from them, it's likely from recurring donations you signed up for.
Cancellation requires calling a dedicated phone number which is straightforward but may involve waiting on hold or navigating a phone menu, making it moderately easy but not instant or fully automated.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a USO subscription.
How to Cancel USO: Step by Step
If you purchased through USO.org:
Call the customer service at 1-877-USO-GIVE (1-877-876-4483) to cancel or change your monthly donation.
How to Contact USO
If you need assistance, here's how you can get in touch with USO's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
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Loss if you keep paying
-$0
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Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a USO Refund
Start cancellation early: Initiate cancellation well before the renewal date to avoid automatic charges.
Contact directly via email or app message: Reach out through official app communication channels where possible to have a written record.
Use clear, firm language: Use statements like "I want to cancel immediately" or "Please confirm cancellation" to avoid ambiguity.
Keep calm and persistent: If initially ignored or delayed, follow up regularly and escalate politely but firmly.
Escalate after initial contact: If no response, ask to speak with a supervisor or higher-level support personnel.
Avoid sharing sensitive information on public forums: Keep personal and billing info private when seeking advice.
Document all correspondence: Save emails, chat transcripts, and screenshots as proof of cancellation requests.
Avoid last-minute cancellation attempts: Many users report cancellations last minute often fail to process on time.
Try alternative contacts if standard routes fail: Sometimes social media channels or official complaint forms get quicker responses.
Have payment information handy: Confirm the subscription details when contacting to speed up the process.
If possible, preemptively cancel right after subscribing: Some users recommend cancelling immediately after signup while still using the service to avoid later issues.
Be aware of potential hold times and repeated transfer attempts: Be prepared for long waits on calls and being transferred multiple times.
Why Do People Request Refunds from USO
Financial constraints leading individuals to cut down on expenses.
Lack of perceived value from the membership or subscription over time.
Forgetting to cancel before auto-renewal periods, resulting in unwanted charges.
Finding better alternatives or services that better fit personal needs.
Poor customer service experiences causing dissatisfaction.
Subscriptions not being used or utilized sufficiently.
Price increases without matching improvement in benefits.
Desire for more flexibility such as ability to modify or pause memberships.
Change in personal priorities causing shift away from the service.
Confusion about terms or refund policies leading to cancellations.
USO Refund Script
Script
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Dear USO, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
USO Refund Policy
USO allows members or donors to cancel or change their monthly donation at any time by calling 1-877-USO-GIVE (1-877-876-4483). Monthly donations are automatically deducted from bank accounts or credit cards, making it easy to update or cancel the pledge as needed.
The Easiest Way to Get a USO Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from USO—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
USO allows you to cancel your monthly donation or subscription at any time by calling 1-877-USO-GIVE (1-877-876-4483). There are no contracts, lock-ins, early cancellation fees, or gimmicks that prevent cancellation, but the charges will continue until you explicitly request cancellation. The main inconvenience is needing to make a phone call to finalize the cancellation rather than doing it online.
Financial constraints leading individuals to cut down on expenses.
Lack of perceived value from the membership or subscription over time.
Forgetting to cancel before auto-renewal periods, resulting in unwanted charges.
Finding better alternatives or services that better fit personal needs.
Poor customer service experiences causing dissatisfaction.
Subscriptions not being used or utilized sufficiently.
Price increases without matching improvement in benefits.
Desire for more flexibility such as ability to modify or pause memberships.
Change in personal priorities causing shift away from the service.
Confusion about terms or refund policies leading to cancellations.
Full name (as used in your USO account or donation records)
Mailing address (especially when submitting a cancellation request by mail)
Email address associated with the account or subscription (needed for email and online form cancellations)
Telephone number (if applicable, or when requested by USO for verification)
Donation or membership details (such as monthly donation amount or plan, if changing or cancelling a recurring contribution)
Specific request type (clarify if you are cancelling a donation, membership, billing, email list, or mobile messaging subscription)
If cancelling via phone, the USO phone number: 1-877-USO-GIVE (1-877-876-4483)
For mobile messaging, use opt-out keywords such as "STOP," "QUIT," "END," "CANCEL," or "UNSUBSCRIBE" in reply to any message
Before cancelling your USO subscription, membership, or monthly donation, note that you will lose access to ongoing support and updates about programs that assist active US military members and their families. Monthly contributions help sustain valuable USO services like care packages, entertainment, and morale-building activities, so cancelling means these programs might receive less funding. To cancel or modify monthly donations, you need to contact USO directly by phone at 1-877-USO-GIVE (1-877-876-4483) or via their email donations@uso.org. It's important to consider that your cancellation might impact the continuity of support USO provides to service members and military families.
USO allows members or donors to cancel or change their monthly donation at any time by calling 1-877-USO-GIVE (1-877-876-4483). Monthly donations are automatically deducted from bank accounts or credit cards, making it easy to update or cancel the pledge as needed.
You do not need your password to cancel your subscription with USO. To cancel or change your monthly donation, you can simply call their phone support at 1-877-USO-GIVE (1-877-876-4483). This makes the process straightforward without the need for online account authentication or password verification.
We've actually written a step by step guide on how to get a refund from USO. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your USO subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your USO account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel USO online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
USO USO National United Service Organizations USO Donation USO Contribution USO Charity
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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