The Ultimate Step by Step Guide to Cancelling a VeePN Subscription or Membership (veepn.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 1, 2025
VeePN is a service that helps you surf the internet privately and securely by changing your IP address and protecting your data with VPN technology. They have apps for many devices like computers, phones, smart TVs, and gaming consoles. VeePN offers different subscription plans called Basic, Pro, and Max, which vary by the number of devices you can connect and price, with options to pay monthly or get discounts for longer plans. You might see charges from VeePN if you subscribed to use their VPN services to keep your online activities private and get features like ad blocking, malware removal, and secure streaming.
To cancel a subscription with VeePN, the user must contact the support team via email, rather than being able to cancel directly through an online account or self-service portal. This extra step adds complexity and delays, making it moderately difficult compared to typical subscription services that allow instant cancellations online.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a VeePN subscription.
How to Cancel VeePN: Step by Step
If you purchased through a Credit Card:
Log in to your VeePN account.
Navigate to the "Billing" section.
Look for the option to manage your subscription.
Select "Cancel Subscription" and follow the prompts to confirm.
If you purchased through PayPal:
Log in to your PayPal account.
Go to "Settings" and then "Payments".
Select "Manage Pre-approved Payments".
Find VeePN in the list and click on it.
Select "Cancel" to stop future payments.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon and select "Subscriptions".
Find VeePN in your subscriptions list.
Tap "Cancel Subscription" and confirm the cancellation.
If you purchased through Apple App Store:
Open the Settings app on your iPhone/iPad.
Tap your name at the top and select "Subscriptions".
Find VeePN and tap it.
Select "Cancel Subscription" and confirm your choice.
How to Contact VeePN
If you need assistance, here's how you can get in touch with VeePN's support team.
Email support directly to request cancellation, as VeePN requires email communication and does not allow self-service cancellation.
Use firm, clear language in your email emphasizing your intent to cancel immediately and to stop any further charges.
Send your cancellation email from the account email associated with the subscription to prove ownership and avoid delays.
Request confirmation of cancellation and a stop on future billing in the same email to create a paper trail.
If you do not receive a timely response, follow up persistently every few days until you get confirmation.
Consider cancelling or blocking your credit card to prevent ongoing payments if cancellation proves difficult.
Escalate by mentioning consumer protection or dispute charges with your credit card company if support is unresponsive or refuses to cancel.
Try cancelling at specific times such as just before the next billing date to reduce risk of extra charges.
Check your email spam/junk folder for replies in case support responses get filtered.
Why Do People Request Refunds from VeePN
Automatic billing without clear consent leading to unexpected charges.
Difficulty in canceling subscriptions, requiring users to email support rather than simple online cancellation.
Poor customer support that often sends standard replies and is reluctant to process refunds.
Refunds denied or delayed despite claims of money-back guarantees or cancellations within the trial period.
Billing for extended periods like a 12-month subscription despite users attempting to cancel during trial.
Issues with subscription plans not working properly, prompting users to seek refunds.
Unclear or inconvenient cancellation policies causing frustration and distrust.
VeePN Refund Script
Script
Copy
Dear VeePN, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
VeePN Refund Policy
VeePN offers a Money-Back Guarantee that allows you to request a refund within 14 days for 1-month plans and within 30 days for subscriptions of 6 months or longer. To cancel your subscription or auto-renewal and stop future payments, you must contact their support team using the same email address you used for registration. They also encourage reaching out to support before cancellation to resolve any issues.
The Easiest Way to Get a VeePN Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from VeePN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Be aware that VeePN requires you to contact their support team directly to cancel auto-renewal and stop future payments, which can add friction to the cancellation process. While you can request a refund within 14 days for 1-month plans or within 30 days for longer subscriptions, there are no explicit mentions of contracts, lock-ins, or early cancellation fees, but the necessity to interact with support for cancellations might delay or complicate immediate cancellation. Users should be prepared to use the same email as registration and may find cancellation less straightforward than simply toggling a setting.
Automatic billing without clear consent leading to unexpected charges.
Difficulty in canceling subscriptions, requiring users to email support rather than simple online cancellation.
Poor customer support that often sends standard replies and is reluctant to process refunds.
Refunds denied or delayed despite claims of money-back guarantees or cancellations within the trial period.
Billing for extended periods like a 12-month subscription despite users attempting to cancel during trial.
Issues with subscription plans not working properly, prompting users to seek refunds.
Unclear or inconvenient cancellation policies causing frustration and distrust.
Email address used for registration
Subject (such as cancellation or refund request)
Request topic (choosing relevant topic like "cancellation" or "refund")
Platform (device or OS used, if relevant)
Description (reason for cancellation or details about the request)
Cancellation/Refund reasons
Attachments (optional, for providing relevant proof or documents)
Access Type (optional, e.g. type of subscription)
Current Location (optional in the cancellation form)
Connected Location(s) (optional in the cancellation form)
Accessed Website/App (optional in the cancellation form)
Before cancelling your VeePN subscription, know that you will lose access to all the premium VPN features that come with it. This includes protection for up to 10 devices, the ability to add extra slots to protect up to 1000 devices, access to over 2,500 VPN servers, AES 256-bit encryption, DNS and IP leak protection, the automatic kill switch, multiple security protocols, and other security features like split tunneling and double VPN. You will also lose unlimited bandwidth, 24/7 live chat support, and multi-platform support. Cancellation will stop the auto-renewal of your subscription, but protection and premium services will end when the current subscription period expires. Lastly, VeePN offers a 30-day money-back guarantee in case you are unsatisfied with the service.
VeePN offers a Money-Back Guarantee that allows you to request a refund within 14 days for 1-month plans and within 30 days for subscriptions of 6 months or longer. To cancel your subscription or auto-renewal and stop future payments, you must contact their support team using the same email address you used for registration. They also encourage reaching out to support before cancellation to resolve any issues.
To cancel your VeePN subscription, you need to contact their support team and verify your account using the email address you registered with. There is no direct cancellation via a user dashboard, so your password is not necessarily required upfront for cancellation, but verifying your account with your email is essential. If you do need to reset your password for any reason, you can do so here: https://veepn.com/login. You can then reach out to support for cancellation assistance.
We've actually written a step by step guide on how to get a refund from VeePN. Check it out!
The cancellation process typically takes about 1 days to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your VeePN subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your VeePN account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel VeePN online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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