3 - If you have a Pro subscription, you will see a link to Cancel Subscription underneath your Pro status icon. For a custom Build-A-Plan, you'll see the link under the Edit Plan button.
4 - Note that the link will only be visible if you have an active auto-billing subscription.
5 - For canceling a Static IP subscription, submit a support request through the Garry support bot.
6 - To cancel 3rd party payment/mobile subscriptions, do so through those providers.
How to Cancel Windscribe on Apple
1 - Open the Settings app on your device.
2 - Tap your name.
3 - Tap Subscriptions.
4 - Select the Windscribe subscription.
5 - Tap Cancel Subscription (you may need to scroll down).
How to Cancel Windscribe on Google Play
1 - Sign in to the Google Account associated with your subscription.
2 - Open the Google Play Store app on your Android device.
3 - Go to Subscriptions.
4 - Select the Windscribe subscription you want to cancel.
5 - Tap Cancel Subscription.
6 - Follow the provided instructions to complete the cancellation.
Windscribe is a service that provides unlimited internet protection and privacy through a VPN, letting you connect to over 69 countries and 112 cities worldwide. They offer simple subscription plans you can choose from: a $9 monthly plan, a $69 yearly plan (which works out to about $5.75 a month), or a customizable "Build A Plan" where you pay $1 per location each month. All plans automatically renew but you can cancel anytime. If you see a charge from Windscribe, it's likely for one of these subscription plans that keep your online activity secure and private.
Cancellation can be done directly by logging into the Windscribe My Account page and clicking the cancel subscription link if an active auto-billing subscription exists. The process is straightforward except for third-party and static IP subscriptions which require separate steps or support request, but overall it remains very easy for the majority of users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Windscribe subscription.
How to Contact Windscribe
If you need assistance, here's how you can get in touch with Windscribe's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
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Tips and Tricks for Getting a Windscribe Refund
Use the account management page: Always go directly to windscribe.com/myaccount to manage and cancel subscriptions rather than relying on email links.
Write a cancellation reason: Windscribe requires a brief cancellation reason (at least 10 characters); keep it concise but clear to fulfill the form requirement.
Cancel well before renewal date: Cancel several days ahead of auto-renewal to avoid being charged again.
Follow up persistently: If cancellation is confirmed but subscription still active, continue to contact support multiple times emphasizing you want cancellation and no further billing.
Escalate if ignored: If regular support is unhelpful or delays response, escalate your request firmly via available support channels and mention refunded denial or wrongful billing.
Be aware of refund window: Refunds are generally only possible if you request within 3 days of initial purchase or renewal.
Time cancellations carefully: Some users suggest canceling right after renewal can avoid issues; others advise canceling well before renewal to ensure stopping billing.
Remove payment info if possible: After cancellation, removing payment details from your account may prevent further billing attempts.
Consider multiple attempts: Users report sometimes it takes several tries, logging in and out, or repeated cancellation actions to ensure subscription is fully stopped.
Ignore promotional retention offers: If support attempts to keep you subscribed by offering deals, stay firm in your cancellation request to avoid confusion.
Why Do People Request Refunds from Windscribe
Inconsistent and slow connection speeds, leading to poor VPN performance.
Billing issues, such as being charged after canceling the subscription or difficulty canceling through the account section.
Strict refund policy, refund only granted within a short time frame (3 to 7 days) and conditions such as usage limits (under 10GB).
Complicated or inconvenient cancellation process, including requirements to write explanations or inability to easily find cancel button.
Account bans or service cut-offs without clear reasons, sometimes related to data usage limits despite advertising unlimited data.
Technical support delays or unhelpful responses when refund or cancellation is requested.
Preference for free alternatives since Windscribe offers a free plan with limited features.
Windscribe Refund Script
Script
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Dear Windscribe, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Windscribe
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Windscribe Refund Policy
Windscribe subscriptions are subscription-based and auto-renew using the original payment method (except crypto or paymentwall). You can cancel your subscription anytime on the Windscribe website or through third-party payment menus, which stops further payments but allows you to use the plan until the current billing period ends. Refunds can be requested within 7 days of purchase if less than 10GB of data has been used; renewals are non-refundable.
Get help with your refund
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The Easiest Way to Get a Windscribe Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Windscribe—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Windscribe allows you to cancel your subscription at any time through their website or the third-party provider you used for payment. However, the catch is in their refund policy: you can only get a refund if you request it within 7 days of your initial purchase and if you have used less than 10GB of data; after that, no refunds are given even if you cancel. There are no early-cancellation fees or long-term contracts, but if you subscribed to a Static IP, cancellation requires a special support request, which can be a slight inconvenience.
Inconsistent and slow connection speeds, leading to poor VPN performance.
Billing issues, such as being charged after canceling the subscription or difficulty canceling through the account section.
Strict refund policy, refund only granted within a short time frame (3 to 7 days) and conditions such as usage limits (under 10GB).
Complicated or inconvenient cancellation process, including requirements to write explanations or inability to easily find cancel button.
Account bans or service cut-offs without clear reasons, sometimes related to data usage limits despite advertising unlimited data.
Technical support delays or unhelpful responses when refund or cancellation is requested.
Preference for free alternatives since Windscribe offers a free plan with limited features.
Windscribe account login credentials (username/email and password)
Access to the Windscribe My Account page
Knowledge of your current subscription type (Pro, Build-A-Plan, Static IP, etc.)
Recognition of active auto-billing status (the "Cancel Subscription" link is visible only for active auto-billing subscriptions)
If subscription was purchased via a third-party (Apple, Google Play, Amazon):
Access to your Apple ID, Google Account, or Amazon account (credentials required)
Ability to identify and select the correct subscription for cancellation
Device or web portal access linked to the third-party provider
For Static IP subscriptions, ability to submit a support ticket and provide necessary details to Windscribe support, such as your account information and request context
If you experience continued billing after cancellation, ability to contact Windscribe support with your account and payment details for troubleshooting
Before cancelling your Windscribe subscription, it's important to know that cancelling stops the automatic rebilling but does not immediately revoke your Pro plan features. You will retain access to all paid features for the remainder of your current billing period—whether monthly or yearly. Once this period expires, you will lose access to Pro features such as unlimited data and servers. If you subscribed through a third party like Apple or Google Play, you'll need to cancel through them directly. Finally, if you have a Static IP subscription, cancelling requires contacting support.
Windscribe subscriptions are subscription-based and auto-renew using the original payment method (except crypto or paymentwall). You can cancel your subscription anytime on the Windscribe website or through third-party payment menus, which stops further payments but allows you to use the plan until the current billing period ends. Refunds can be requested within 7 days of purchase if less than 10GB of data has been used; renewals are non-refundable.
To cancel your Windscribe subscription, you need to log into your account on the My Account page, which means you will need your password to access this page. The cancellation link appears under your subscription details only if you have an active auto-billing subscription. If you subscribed through Apple, Google Play, or Amazon, you need to cancel directly through those providers, which may have different processes. If you need to reset your password to access your account and cancel, you can do so here: https://windscribe.com/reset-password.
We've actually written a step by step guide on how to get a refund from Windscribe. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Windscribe subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Windscribe account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Windscribe online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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